Advanced Medical Support Assistant Job in SALT LAKE CITY, UT

Vacancy No. UT-AS6559-2017-1891853-BU Department Veterans Affairs, Veterans Health Administration
Salary $36,611.00 to $47,598.00 Grade 06 to 06
Perm/Temp Permanent FT/PT Full-time
Open Date 1/12/2017 Close Date 1/23/2017
Job Link Apply Online Who may apply Status Candidates

Job Description (Please follow all instructions carefully)

Advanced Medical Support Assistant

Veterans Affairs, Veterans Health Administration

1 vacancy in the following location:

  • Salt Lake City, UT
Work Schedule is Full Time - Excepted Service Permanent

Opened Thursday 1/12/2017

Closes Monday 1/23/2017

  • Salary Range
    $36,611.00 to $47,598.00 / Per Year
  • Series & Grade
  • Supervisory Status
  • Who May Apply
    VA employees Nationwide (serving on career/career-conditional appointments or covered under VAs Interchange Agreement); Reinstatement/Transfer Eligibles, 30% Disabled Vets, VRAs, Severely Handicapped; Preference eligible veterans or veterans separated from the armed forces under honorable conditions after three or more years of continuous active service employees may apply for consideration under this vacancy announcement.
  • Control Number
  • Job Announcement Number
Job Overview

Job Overview


Vacancy Identification Number (VIN): 1891853

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

The VA Salt Lake City Health Care System (VASLCHCS) is made up of compassionate employees committed to caring for Veterans whose sacrifices know no limit. We are part of the Rocky Mountain Veterans Integrated Service Network (VISN 19). Our health care system consists of the George E. Wahlen Department of Veteran Affairs Medical Center in Salt Lake City, Utah, and nine community clinics across Utah, Idaho, and Nevada. We provide health care to over 50,000 eligible Veterans across one of the largest geographical areas in VA. We are a teaching hospital, providing a full range of patient care services, holistic medicine as well as education and research in partnership with the University of Utah and other institutions of higher education. Comprehensive health care is provided through our primary care providers and tertiary care is offered in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, and geriatrics.  For more information on the Department of Veterans Affairs, go to

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are not an internal employee (i.e., VA applicant located at the facility and/or Community Based Outpatient applicant) or VA Agency Wide employee, or current Federal employee, you should apply under the announcement UT-AS6559-2017-1891828-BU.


This position is located in the Dental Service. The incumbent is responsible for scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter completion in order to obtain appropriate workload credit; and verifying and updating demographics and insurance information. The incumbent is accountable for adherence to all organizational and departmental policies, directives and standards pertaining to all job functions, especially the universal scheduling process, the use of electronic wait lists and the recall system, pre-registration updates, check-in, check-out, clinic "clean-up," patient confidentiality and privacy laws, business office policies and insurance capture. The incumbent uses computers to perform a wide variety of record keeping, correspondence, and tracking operations to include inputting, deleting, retrieving, manipulating, and correcting information in databases or automated records.

Work Schedule:Monday - Friday 8:30 am to 5:00 pm
Functional Statement Title/#: Advanced Medical Support Assistant/000000

Travel Required

  • Not Required

Relocation Authorized

  • No
Job Requirements
Additional Information
How to Apply
Required Documents

Department Of Veterans Affairs

Veterans Affairs, Veterans Health Administration


Allison Stanton
Phone: (801)584-1284x4440


VHA Salt Lake City HCS
Human Resources 05
500 Foothill Drive
Salt Lake City

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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