The United States Capitol Police (USCP) is a CALEA nationally-accredited, federal law enforcement agency. The USCP safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
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This position is located in the Communications Section, Command Division, Command and Coordination Bureau (CCB), Office of the Chief of Operations, United States Capitol Police (USCP). The Communications Section is responsible for facilitating service calls and information using telecommunications equipment and automated systems to resolve a variety of issues and to ensure a response from the appropriate emergency service.
Make a difference one call at a time: Join the United States Capitol Police Communications Operator Dispatch Team!
In this exciting role, you will:
- Answer, evaluate and prioritize incoming telephone calls to determine urgency and the need for dispatching police, fire, medical and other emergency services.
- Disseminate emergency information to the USCP and the Congressional community by using a Computer-Aided Dispatch (CAD) system, telephones, multi-channel radios, TDD (telecommunication device for the deaf), numerous law enforcement and agency databases and automated map systems.
- Monitor alarms, access control and video security systems.
- Operate and monitor intrusion detection, access control, Member duress calls, digital video, Closed-Circuit Television (CCTV) and related security equipment to provide area and visitor surveillance assessments.
- Access databases for information, warrant checks, intelligence and driver's license and vehicle registration checks.
- Extract data from a variety of computer systems including NCIC (National Crime Information Center) and WALES (Washington Area Law Enforcement System).
You'll be trained for success! You will receive developmental assignments and on-the-job training and experience designed to ensure that you have the necessary skills and reactions to initiate dispatch assistance commensurate with the scope and magnitude of events.
Occasional travel - Occasional travel to off-site venues is a rare occurrence.