The Bachelor Billeting Division, Twentynine Palms, is looking for the best and brightest to join our Team! The Bachelor Billeting Division is an organization committed to enhancing the quality of life for Marines and Sailors traveling aboard the Combat Center. We offer a team oriented environment comprised of Civilian employees and contractors who work diligently to enhance the customer experience while maintaining an organizational culture dedicated to professional development and empowering our employees. With our mission focused on exceeding guest expectations, we pride ourselves in providing the best service and accommodations possible and we never waver in our commitment to our Corps.
This position is located at MCAGCC Twentynine Palms, CA. Candidates selected for this position will serve as a Housekeeper Leader for the Bachelor Billeting Division.
Learn more about this agency
Relays instructions from supervisor. Gets work started. Sets work pace. Demonstrates work methods, and provides work-related guidance. Ensures worksite materials and tools are available to complete work. Reports workplace injuries immediately to the immediate or higher level supervisor, and to the Human Resources office in the absence of the immediate supervisor. Checks with supervisor on problems. Checks on work and meets productivity goals. Ensures employees follow security, safety and housekeeping rules. Conducts on-the-job training and instructions. Performs supervisory duties in an emergency, or short-term and nonrecurring basis. In times of base closure, position is considered essential personnel critical to the continuation of the operational functions.
Checks work while in progress and report to supervisor on the status of work. Cleans rooms, offices, storerooms, corridors and other areas. Uses various preparations to clean and maintain floor, wall and ceiling surfaces. Sweeps, vacuums, mops, scrubs and polishes floors. Operates powered equipment; cleans and oils it; changes brushes and accessories. Dusts, waxes and polishes furniture. Empties ashtrays and wastebaskets. Washes walls, windows, and blinds. Occasionally works on ladders and/or scaffolds to clean or replace Venetian blinds, wash walls, change light bulbs, etc. Polishes door knobs and other metal fixtures. Moves furniture, fixtures and stock. May replace light bulbs as required.
Keeps a stock of cleaning supplies on hand; notifies supervisor when more cleaning supplies are needed. Reports equipment malfunctions to supervisor.
Resolve simple complaints and problems of employees and refers more difficult ones to supervisor; reports performance progress and training needs of employees to supervisor. Makes suggestions to supervisor as requested concerning promotions, reassignment, and recognition of outstanding performance and personnel needs.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.