Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Training and Development: Responsible for monitoring the NAF employee training program in accordance with Air Force standards as related to employee position requirements and Air Force policy requirements. Works with section supervisors to determine training needs. Coordinates, conducts or facilitates training sessions for NAF employees to ensure training standards are met. Tracks courses are required to maintain or comply with governing Air Force Policy and AFSVC training requirements for each facility. Ensures completion of training required for each facility and coordinates with appropriate training authorities to obtain training dates, materials, and instruction plans. Assesses the effectiveness of training standards within the program. Observes and reviews processes and performance in the workplace and adjusts training programs to address any performance shortcomings noted. Logs and tracks training requirements and training data for NAF workforce.

R&P: Utilizes automated recruitment tool. Builds and edits user accounts. Generates vacancies for job announcements. Enters applicable position and organizational data for vacancy. Creates job opportunity announcements. Verifies applicant eligibilities in accordance with applicable laws, policies, and procedures. Produces applicant lists for selecting official.

Position Management: Verifies signatures on position descriptions and the most up-to-date Standardized Position Descriptions and Position Guides are being used. Locates position descriptions in the library.

Clerical/Admin: Provides customer service assistance to customers. Makes copies, scans documents, uploads and files documents. Distributes copies of personnel actions. Provides general information regarding position vacancies, application procedures, etc. Operates a computer remote terminal and word processing equipment. Receives and checks documents for completion and accuracy in accordance with applicable laws and regulations. Contacts appropriate sources to secure missing data or documents. Elevates complex system issues to senior HR staff.
Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12832957

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Condition(s) of Employment: Successful completion and favorable adjudication of applicable background investigation (Tier 3) is required. Successful completion of Training Checklist and mastery of skills within 6 months of employment is required.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/25/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Experience performing clerical work and providing customer service to internal and external customers; applying rules, regulations, and procedures in accomplishment of clerical/administrative work; utilizing office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel). Experience in the operational management of Morale and Welfare (MWR) programs. This experience must have included supervisory responsibility, (i.e., team leader level or higher of at least one functional area in MWR) sufficient to demonstrate skill and knowledge in such areas as team building, customer service, staff scheduling, financial management, and human resources. Ability to train or have experience which shows potential to train others. Ability to read, speak, and write English.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Next steps