Duties
Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Applies experience and advanced knowledge of logistics management support functions to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines and may include planning, scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes.
Researches data, reports, WMS, and IFS information to solve corporate issues. Utilizes Warehouse Management System (WMS) and IFS toresearch discrepancies in asset balances and/or asset movement within the FAALC.
Reviews new and revised regulations, publications, directives, and logistical plans to help ensure correct interpretation, impact identification, and compliance within the FAALC. Coordinates all new and revised operating procedures with affected activities, and monitors their incorporation into applicable FAALC Distribution Center handbooks and orders.
Develops and/or revises orders, directives, procedures, correspondence, reports, presentations, and workflow processes. Assists in the development and administration of research projects and special projects as directed by Distribution Center management. Maintains and updates automated systems for tracking of NAS equipment and parts as they flow through logistics processes at the FAALC.
May perform basic call center and customer service activities such as answering the phone, logging tickets, capturing and resolving customer requisition requests, complaints, concern, and inquiries.
Demonstrates considerable independence in planning time and helping the manager, project/program manager, and/or team leader to plan and use assigned resources to accomplish projects/programs/activities.
Contacts typically are internal and external, with regular contacts among major subdivisions and LOB/SOs, customers, and other external parties to share information about the FAA and explain the applications of policies and procedures. Develops and maintains reports on effectiveness of FAALC logistics processes and procedures by analyzing data and communicating with FAALC personnel from all Groups. Briefs outcomes to management personnel and suggest corrective actions.
Develops improved methods for identifying resource requirements, measuring manpower and budget utilization, implementing improved work procedures, and reporting improvements in operations. Analyzes existing and develops new key performance indicators and metrics.
Established policies/procedures provide guidance for most assignments but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches. Assignments often require reviews of policies and precedents under the limited guidance of a manager or other employee. Work is reviewed periodically, typically at major milestones and at completion, for policy compliance and alignment with the requirements of projects and/or other work activities.
Requirements
Conditions of employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- A one-year probationary period may be required.
- Successful completion of security investigation may be required.
- Please Review Required Documents & Additional Information.
Qualifications
To qualify for this position at the FV-H (FG/GS-12) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-G, (FG/GS 10-11) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
SPECIALIZED EXPERIENCE includes: Experience with scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes.
Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of the announcement.
Education
Refer to Qualification section
Information Regarding KSAs:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and Selective Factor(s), if applicable, may be further evaluated on the Quality Ranking Factor (QRF), if applicable, and the KSAs listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
NOTES:
1. Applicants must apply on-line to receive consideration for this vacancy announcement.
2. Some, none or all applicants may be interviewed.
3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
4. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov)
5. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com.
6. To confirm receipt of emailed documents please email Jaedin Hypes at Kuba.J.Hypes@faa.gov.
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
A Notification of Personnel Action (SF-50) is required to verify area of consideration. Other supplemental documentation (e.g., transcripts, etc.) will be accepted in combination with your online application. These documents must be included with your application or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All emailed documents should reference the announcement number.
If you are an FAA employee, you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.