Summary
The primary purpose of this position is to serve as a Management Operations Analyst and advisor for upper management on the effectiveness of organizational support and objectives. Evaluate organization operations and support activities; management principles and processes; and the analytical and evaluative methods and techniques for assessing support operations and improving effectiveness and efficiency. The nature and variety of the activities depend on the needs of the organization served.
This job is open to
Clarification from the agency
This job announcement will be used to gather applications that may or may not result in a referral or selection.
Duties
- Prepares consolidated management reports, decisions, recommendations and analysis submitted by review teams, groups and/or specialists in the assurance of the policies, procedures, and processes. As a member and/or leader of the working groups/teams approves and supervises the development of improvements to the management operations processes/procedures related to the mission.
- Uses knowledge and understanding of the AF rules, regulations, and procedures governing a variety of topics to identify and resolve technical, organizational, operational and administrative issues affecting the organization.
- Provides recommendations to senior management officials and procedures that will be implemented across the organization in a variety of areas: provide analysis and studies to ensure adequate facilities, equipment, technical data and processes are in place to support organization's mission requirements in a cost effective, safe and timely manner to support management directives.
- Maintains a continuous liaison with other organizations: AFLCMC, AFMC, MAJCOMs, HQ USAF, and geographically separated organizations and their installations.
Requirements
Conditions of Employment
- U.S. Citizenship is required
- Males must be registered for Selective Service, see Legal and Regulatory Guidance
- If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
- This posn is subject to provisions of the DoD Priority Placement Program
- For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
- Relocation costs or other incentives may be available and considered by the organization.
- The work requires the incumbent to obtain and maintain the appropriate security clearance and the ability to gain and retain access to a special program.
- Employee must maintain current certifications
- This position may require drug testing and the candidate may be subject to passing a drug test upon selection.
- Employee may be required to work extended or other than normal duty hours to include evenings and
weekends and may be subject to recall.
- Incumbent may be required to report to work during base exercises, contingencies, or emergency situations and overtime/comp time/credit hours may be required.
- Disclosure of Political Appointments
- Direct Deposit: All federal employees are required to have direct deposit.
- Work may occasionally require travel away from the normal duty station on military or commercial aircraft
- Selectee may be required to serve a probationary or trial period
Qualifications
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.
SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent grade in other pay systems. Specialized experience is experience in serving as an advisor to upper management on the various effectiveness of organizational support and operations. This includes organization missions, policies and objectives; management principles and processes, and the analytical, the evaluative methods and techniques for assessing support operations or execution and improving organizational effectiveness and efficiency; planning, organizing, and directing overall support operations, processes and procedures for the organization.
NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of a comprehensive range of AF functions, policies, procedures, practices, concepts, and theories related to the mission, management, and operation of organizations to provide high level staff guidance.
2. Knowledge of the laws, regulations, policies and procedures pertaining to industrial security programs, safety and human resources, and general knowledge of facilities management, information technology, management operations and AA&S contract management objectives.
3. Knowledge of a wide range of principles, practices, and quantitative and qualitative evaluative techniques used in project analysis to identify, evaluates, resolve, and present issues or problems to isolate discrepancies or identify trends that impact organizational mission objectives both operationally and strategically.
4. Skill to use, manipulate, and or synthesize various data systems and sources of information to cross-correlate data and metrics to evaluate data within the context of operational environment, develop course of action to better support mission objectives, select and coordinate with appropriate parties of interest, and champion organizational opportunities in the corporate process. Skill in negotiating with management to accept and implement recommendations when they involve substantial resources, extensive changes, or conflict with organizational desires.
5. Ability to recognize and analyze complex analytical problems, conducts research, gather, assemble, and analyze facts; draw conclusions; conduct analysis; devise recommended solutions; and summarize results of the entire process in briefings, papers, or reports suitable for top management use and decision-making.
6. Ability to communicate effectively, both orally and in writing, negotiates complex issues, and maintains good working relationships. Ability to plan, organize work and meet deadlines.
Desirable Background experience and knowledge:
a. Experience managing operations of an organizations: Integration with facility managers, security, Information Technology, Information Assurance, etc.
b. Experience managing duties: on-boarding, out-processing, in-processing, conference room management, Share Point/information management, training
c. Experience tracking various products: Personnel actions, awards, evaluations, staff meetings, action items, manpower, org charts, work orders, etc.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, may be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference.
Applicants who disqualify themselves will not be evaluated further.
APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
Required Documents
The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
- Online Application: Questionnaire
- Resume: For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees should list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume.
- Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
- Name/Rank/Grade of Service Member
- Branch of Armed Forces
- Dates of Active Service (Start and End Date(s)
- Expected Date of Discharge/Release from Active Duty
- Terminal leave start date (if applicable)
- Expected character of service/discharge and type of separation (i.e. separation or retirement)
- Must be certified within 120 days of anticipated discharge
- Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
Note: The VOW Act provides tentative preference. If appointed, a DD Form 214 must be submitted upon receipt.
How to Apply
The complete Application Package must be submitted by 11:59 PM (ET) on 10/10/2024
To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12559673
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."
- It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
- If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
- For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
2. A complete Application Questionnaire
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
Awards for Current Federal Civilian Employees - List any awards received within the last 3 years on the resume.
Note: Applicant must not submit award Notification of Personnel Actions (SF50s).
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.
Next steps
Once your application package is received an acknowledgement email will be sent.
If you provided an email address, you will receive an email message acknowledging receipt of your application.Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.
If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.
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