Duties
The Researcher Engagement and General Collection Division is seeking a service-oriented librarian to join the Researcher Experience Section. This position is responsible for facilitating a positive researcher experience with the extensive General Collections at the Library of Congress. The Researcher Experience Section provides 1) point-of-need researcher support for use of the General Collections in both the Main and Science & Business Reading Rooms 2) chat and online reference services, and 3) learning and instructional content through onsite and online modalities. Researcher Experience librarians work closely and collaboratively with the other sections of the Division: Science, Business, History and Genealogy, Humanities and Social Sciences, Access Services, and Collection Services; and in coordination with other units throughout the Library.
The position serves as a librarian in the Researcher Engagement and General Collections Division within the General and International Collections Directorate (GICD), Researcher and Collections Services (RCS) within the Library Collections and Services Group (LCSG) at the Library of Congress (Library). The position reports to the supervisor of the Researcher Experience Section within the Division.
The librarian is responsible for facilitating research and reference instruction and support onsite and virtually; and coordinating library engagement and interaction with a large and diverse array of users and communities and collaborating with colleagues to build the collections of the de facto national library. The librarian provides support in developing new collections acquisitions and in the stewardship of existing collections. In the provision of reference and research services, the librarian utilizes traditional in-person methods in reading rooms and emerging technologies including social media and digital scholarship to assist researchers and other audiences in the use of library resources. The librarian serves as the division's primary liaison with researchers, visitors, and communities of practice, raising awareness of our collections and resources and making them accessible to all.
Provides in-person and telephone reference services in a reading room setting and through reference desk rotation, including some weekend and evening hours. Utilizes technologies such as Ask-a-Librarian, email, chat, social media, and video conferencing to provide research and reference services. Responds orally or in writing to inquiries related to their assigned field of responsibility. Increases access to and convenience of online resources and services by assisting in preparing research guides, collection guides, and finding aids on specific topics of recognized research interest and demand using standard search strategies.
Provides reference and instruction to individual researchers and groups where needs are relatively easy to determine from standard research interviews, in-person or virtually, and the bibliographic source materials are of limited technical complexity. Identifies domestic and international analog and digital resources in a field of specialty to address user needs that are easily determined from interviews or written requests. Develops knowledge of resources in other institutions to provide informed referrals.
Collaborates with the Library's programs for congressional outreach, visitor engagement, educational outreach, and exhibitions, and with other collections-based programs.
Assists with research facilitation, book discussions, tours, workshops, orientation sessions, author talks, workshops, consultations, displays, tutorials, and other means of engagement. Assists in developing content for traditional print outlets and social media platforms.
Enables access, discovery, dissemination, and use of collections and resources, current and historical, analog, and digital, for all users. Provides support for the identification and selection of sources for those engaged in routine research and maintains connections and life-long learning opportunities for casual users through the discovery and use of the Library's resources.
Assists other staff in determining the quality and usefulness of collection materials. Assists in developing strategies for the organization, storage, preservation, and service of materials. Monitors the condition of collection materials to ensure adherence to established preservation standards and specifications.
Performs various other duties as assigned.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Requirements
Conditions of employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to provide reference and research services.**
Ability to use integrated library systems, applications, or other information technologies.**
Ability to engage and perform outreach activities.**
Ability to provide consultation or liaison duties.
Ability to communicate in writing.
Ability to communicate effectively other than in writing.
Ability to develop and manage library collections.
Education
Basic Requirement:
All librarians must meet the requirements for professional education in library science or possess equivalent experience and education.
A. Completion of 1 full academic year of graduate study in library science in an accredited college or university, in addition to completion of all work required for a bachelor's degree;
or
B. A total of at least 5 years of a combination of college-level education, training, and experience. To qualify on this basis, the applicant must establish conclusively that the education, training, and experience provided knowledge and understanding of the theories, principles, and techniques of professional librarianship; a knowledge of literature resources; and the knowledge and abilities essential for providing effective library and information services.
In addition to meeting the basic entry qualification requirements, applicants must have directly related education and/or specialized experience.
GS- 9
Two full years of progressively higher level graduate education or master's in library science or equivalent graduate degree, e.g., LL.B. or J.D., related to the position.
You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.
Foreign Education – Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application.
Additional information
Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
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