SUPERVISORY IT PROGRAM MANAGER Job in Anywhere in the U.S. (remote job)

Vacancy No. PES-CoS-24-MLN-12540713-BU Department Deputy Assistant Secretary for Information and Technology
Salary $104,604.00 to $135,987.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 9/25/2024 Close Date 10/1/2024
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Job Description (Please follow all instructions carefully)

Summary

Located in the Department of Veterans Affairs, Office of Information and Technology (OIT), within Product Engineering Services (PES), or Software Product Management (SPM). PES/Chief of Staff, PES/Veterans Experience Services and SPM/Benefits and Memorial Services/Corporate Portfolio. The purpose of this position is to lead, coordinate, communicate, integrate and accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.

This job is open to

Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Major Duties:

  • Leads, coordinates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.
  • Participate in the establishment of system-wide and local monitors and controls to meet federal government and industry standards and directs recommended and accepted risk assessment methodology.
  • Manage the coordination of assigned OIT mission-related IT system solution goals and facilitate adjustments as appropriate.
  • Manage program and budget resources valued up to hundreds of millions of dollars, to deliver highly complex information technologies via one or multiple IT projects.
  • Oversee the requirements planning, procurement, design, modification, integration, testing, and deployment of the IT system.
  • Evaluate, monitor, or ensure compliance with Federal, VA laws and regulations, policies, standards, or procedures: identify standards or requirements for infrastructure, configuration or change management.
  • Develop, modify, or provide input to project plans such as the Project Management and Acquisition Financial Management Plans, Cost Analysis, and technical project documentation.
  • The incumbent reports to a GS-15 and has 1 or more subordinates.
  • Supervises and directs the efficient planning and operation of the program.
  • Develops short and long-range plans with employees and/or contracted personnel.

Work Schedule: Monday - Friday 8 am - 4:30 pm
Compressed/Flexible: As determined by the Agency Policy.
Remote: Yes
Position Description Title/PD#: SUPERVISORY IT PROGRAM MANAGER/PD18580A
Physical Requirements: Work is primarily sedentary, but involves use of a personal computer so a degree of dexterity and visual acuity sufficient to utilize these tools is required. Some physical effort is required to lift and carry reference books, working papers and similar items to and from meetings. A moderate amount of standing and walking is required in getting to and from meeting places away from the work site. the work does not require any special physical effort.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required
Travel Required: Occasional travel may be required as needed for this position.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Designated and/or random drug testing may be required
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

BASIC REQUIREMENT:
Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
AND

GS-14 grade level: One year of specialized experience (equivalent to the GS-13 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Extensive experience managing IT software systems lifecycles to include as example acquisition, integration, deployment, sustainment, and decommissioning of a product using Agile, SAFe and DevOps methodologies in different environments. Experience with investment lifecycle and budget. Experience managing cross-function teams and project managers over IT software systems. Extensive experience creating strategic plans and roadmaps for a slate of related projects.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-14 level.

Additional information

Additional Position information:
The incumbent is a key link to other organizations within VA to ensure coordination and integration of program management activities.
Product Engineering Service (PES) ensures that Veterans receive seamless access to benefits and proactive care using modern digital solutions. This is done by using Software as a Service (SaaS), low-code, and a shared delivery infrastructure with highly differentiated products. Success is measured by leveraging emerging technology, methodologies, and trends found in private sector that deliver unparalleled value to Veterans and those who care for them.
Software Product Management (SPM) designs, delivers, maintains, and hardens software assets across VA through portfolios including Corporate Services, Health Services, Benefits and Memorials, and Financial Technology. SPM strives to continually increase efficiency, reduce technical debt, and modernize offerings to support VA's priorities and enhance the Veteran experience. SPM employs product line management best practices to speed the delivery of products and services to VA's workforce and the Nation's Veterans.

NICE Cybersecurity Workforce Framework work roles: 801-Program Manager; https://niccs.cisa.gov/workforce-development/cyber-career-pathways

_______________________
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Required Documents

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • OF-306
  • Other (1)
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 10/01/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12540713.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Recruitment Team One A
Address
DAS for Information Technology - 116
810 Vermont Ave. NW
Washington, DC 20240
US
Learn more about this agency

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.