Summary
As a Supervisory IT Specialist (DATAMGT/INET), you will serve as a senior expert and advisor to management on matters related to efforts for cross-agency development via communities of practice.
Internal title: Communities & Collaboration Branch Chief
Location: General Services Administration (GSA), Federal Acquisition Service, Technology Transformation Services (TTS), Platforms and Services Division.
We are currently filling one vacancy, but add'l vacancies may be filled as needed.
This job is open to
Clarification from the agency
This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source.
About this DHA notice:
-Current civil service employees will receive new appointments if selected under this DHA.
-For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/
Duties
Product Management and Delivery:
- Leads the collective vision and end-to-end project delivery of priority TTS projects.
- Builds institutional expertise around product delivery.
- Creates comprehensive product roadmaps that outline short- and long-term goals, objectives and milestones.
- Ensures product strategy and development align with agency objectives and priorities, as well as current and future statutory and policy requirements from Congress and presidential administrations.
Stakeholder Management & Compliance:
- Establishes and maintains relationships with internal and external stakeholders within GSA and across the government; ensuring effective communication of product updates, progress and performance.
- Ensures product compliance with applicable federal regulations, standards, and other guidelines (e.g. Federal Information Security Management Act / FISMA).
- Collaborates with other federal agencies to improve their digital properties and support improvement.
Supervisory Duties:
- Builds and leads a team of product and business professionals.
- Provides technical and administrative supervision to and oversees the daily operations of the organization.
- Develops performance standards and evaluate performance of subordinates.
- Identifies and provides for improvements in production and/or increase in value; through giving advice, identifying and accommodating for training.
Requirements
Conditions of Employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility requirements within 30 days of the closing date.
- Register with Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
- Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
- Serve a one year supervisory or managerial probationary period, if required.
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-15 salary range starts at $143,736 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-14 level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
- Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
- Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
- Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
- Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is:
- Leading the end-to-end delivery of digital products or services, including creating comprehensive product roadmaps, defining product requirements, and managing cross-functional teams (e.g., software engineers, data analysts, UX/UI designers);
- Managing and collaborating with senior-level stakeholders across complex technical environments, including securing buy-in for the development and implementation of digital products or technology solutions that align with digital transformation goals;
- Building and leading cross-functional technical teams to deliver digital products or services, providing hands-on technical guidance, and mentoring or coaching staff to enhance technical competencies and achieve organizational goals;
- Ensuring product compliance with applicable regulations, standards, and guidelines; and
- Leading and coordinating initiatives with external stakeholders to promote the adoption of industry-wide or government-wide digital experience standards, including planning, development, and implementation.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference does not apply to the direct hire recruitment procedures.
You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.
ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.)
- Mastery of, and skill in applying advanced IT principles, concepts, methods, standards, practices, and techniques in product development and technical systems related to digital properties, and customer engagement;, analytics, IT customer engagement, and user-oriented design and development; web analytics, data analytics, and digital property management; and relevant policies and standards for web programs sufficient to conduct and lead development of solutions related to web analytics and customer engagement; lead and coordinate development of new solutions and standards; and establish and maintain relationships with internal and external stakeholders.
- Expert knowledge of and skill in applying information system architecture, concepts, and best practices to develop solutions for governmentwide goals such as digital properties, crowdsourcing, web analytics, and customer feedback.
- Knowledge of IT security requirements applicable to federal government websites and relevant federal regulations, standards, and guidelines, such as the Federal Information Security Management Act (FISMA) sufficient to ensure and/or contribute to secure operations of federal websites.
- Skill and related ability in establishing and fostering a variety of long term business relationships, such as with stakeholders, customers, potential customers, and users and developing and maintaining relationships at various levels within customer agencies and across the employing organization.
- Expert skill in developing and maintaining relationships to collaborate across organizational and functional boundaries, build strategic relationships, achieve common goals, and resolve sensitive issues.
- Expert skill in supporting professional development equitably, including the identification of appropriate training, developmental assignments, and/or experiential learning opportunities.
You may preview questions for this vacancy.
Required Documents
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance?
- Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
- Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Next steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
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