Summary
The Senate Sergeant at Arms is seeking a Technology Solutions Architect. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Duties
Acts as a senior team leader responsible for structuring complex solutions and delivering IT services. Provides technical guidance and architectural recommendations for designing, building, testing, deploying, and maintaining highly available, scalable, and secure applications, systems, and services. Provides long-range strategic planning activities for the Senate in the areas of modern IT systems and services. Monitors the impact of technological developments; identifies emerging technologies and scopes potential Senate utility. Leads product evaluations and technical studies and task forces; directs pilot testing programs; analyzes new technology for its impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment; recommends strategic direction for the Senate. Creates and reviews system architectures; analyzes system requirements and ensures that systems will be effectively integrated with current applications. Acts as a technical leader and mentor to implementation teams and collaborate across the organization to provide leadership and guidance on technical solutions; Collaborates across organizations in the creation of valuable technology solutions.
Requirements
Conditions of Employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.
Qualifications
Other Duties/ Responsibilities - Develop proof of concept applications to validate proposed solutions.
- Continuously review and evaluate the effectiveness of solutions and propose changes as needed.
- Contract(or) oversight.
- Assist with the establishment and adoption of technology architecture standards and methodologies.
- Write policies.
- Consult with/lead other Senate team.
- Write RFPs.
- Review and evaluate responses to RFPs.
Required Work Experience - 8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills.
Required Special Skills/ Knowledge - Excellent oral and written communication skills.
- Excellent interpersonal skills and ability to collaborate with team members and stakeholders from across the organization.
- Ability to explain technical challenges and solutions to both technical and non-technical audiences.
- High level of self-discipline and ability to work independently.
- Strong leadership skills.
- High attention to detail and ability to organize, manage, and prioritize many tasks.
- High aptitude for continuously learning new skills.
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Desired Qualifications - 5+ years experience working with ServiceNow implementing, designing, developing, integrating, and supporting the following ServiceNow platform features/functions, including:
- CMDB
- ITSM
- ITAM
- ITOM
- ITBM
- IRM
- Change Management
- Service Catalog
- Service Portal
- Workflows
- Knowledge
- KPI, Reports, and Dashboards
- Roles/permissions
- Demonstrated capacity to excel in fast-paced environments and consistently deliver on time.
- Proficiency in collaborating within an Agile team setting.
- Capable of handling multiple responsibilities and paying meticulous attention to detail across different tasks.
- The capacity to verbally and in writing communicate with team members, development staff, customers, consultants, and management.
- Skilled in working autonomously to finish project tasks.
- Proficient at articulating technical challenges and solutions in a way that is understandable to both technical and nontechnical listeners.
- Proficiency in troubleshooting and resolving intricate technical problems.
- Capability to function both independently and collaboratively in a fast-paced setting.
- Proficient in strategizing and implementing ServiceNow projects and upgrades.
- Possessing a strong sense of self-discipline and the capacity to work autonomously.
- Excellent abilities in leading others.
- Demonstrating strong abilities in problem-solving and meticulous attention to detail.
- Strong focus on detail and adept at organizing, managing, and prioritizing multiple tasks.
- Excellent aptitude for ongoing skill acquisition.
- Knowledge and adherence to industry standards and best practices.
- Comprehensive understanding of ServiceNow’s architecture, modules, and essential components.
- Skilled at utilizing ServiceNow’s development tools like Flow Designer, Service Portal, and Integration Hub.
- Possessing expertise in ServiceNow’s scripting language, such as JavaScript and GlideScript.
- Specialized in optimizing performance, integrating systems, and designing databases.
- Experienced in ServiceNow development, specializing in JavaScript, AngularJS, HTML, CSS, and REST/SOAP APIs.
- Understanding of cloud computing and infrastructure-as-a-service (IaaS).
- Experienced in managing and mentoring technical teams, with strong leadership skills.
- Proficient in Oracle, SQL Server, .NET, and Java.
- Skilled in creating system interfaces, including APIs, SOA, RESTFUL, and JSON.
- Familiarity with developing customized applications.
- Knowledgeable in Agile and Scrum methodologies with extensive experience in the SDLC.
- Adept at managing requirements, with the added benefit of expertise in GitLab.
- Experience using ServiceNow applications HRSD and CSM.
- Demonstrated ability to rapidly develop proofs-of-concept for clients.
- Coordinating between cross-functional teams has been part of my experience.
- Knowledge of how to seamlessly integrate ServiceNow with various enterprise systems.
- Experience working with ITIL or other IT service management frameworks.
- Understanding of ServiceNow upgrade methods and industry best practices.
- Skilled in creating and implementing scalable ServiceNow solutions for the future.
- Capable of understanding and translating business needs into technical solutions.
Desired Certifications - ServiceNow
Certified System Administrator (CSA) is required.
- ServiceNow
Certified Application Developer (CAD) and Certified Implementation
Specialist (CIS) certifications are highly preferred.
Working Conditions - No exceptional physical demands.
Security Clearance - This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
- Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
Education
Bachelor's degree in computer science, Information Technology, Engineering, or an equivalent combination of education and work experience.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
Required Documents
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Next steps
Qualified candidates will be contacted directly.
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