Advanced Medical Support Assistant Intermittent Job in MARTINEZ, CA

Vacancy No. CBEC-10156777-18-TR Department Veterans Affairs, Veterans Health Administration
Salary $44,937.00 to $58,413.00 Grade 6 to 6
Perm/Temp Temporary FT/PT Full-time
Open Date 3/8/2018 Close Date 3/29/2018
Job Link Apply Online Who may apply Public

Job Description (Please follow all instructions carefully)


  • Open & closing dates

    Opening and closing dates 03/08/2018 to 03/29/2018

  • Salary

    $44,937 to $58,413 per year

  • Pay scale & grade

    GS 6

  • Work schedule


  • Appointment type

    Temporary - 1 Year


1 vacancy in the following location:

Relocation expenses reimbursed


This job is open to

Clarification from the agency


Announcement number


Control number


  • Duties



    ***This vacancy is open all US Citizens**

    The certificate of eligibles is valid for 90 days after issuance.


    • Serves as an Advanced Medical Support Assistant and provides clerical and administrative support for Primary Care Service. Monitors the status and progress of work, and makes day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise. Gives on-the-job training to new employees in accordance with established procedures and practices. Provides information via telephone and in person to the general public, members of the professional staff, civilian, and military personnel in response to inquiries regarding appointments. Works collaboratively in an interdisciplinary coordinated care delivery model.

    Work Schedule: Intermittent
    On Call: Yes
    Required to Work Holidays or Weekends: Varies
    Fair Labor Standards Acts (FLSA): Non-Exempt
    Bargaining Unit Position: Yes
    Functional Statement Title/#: Advanced Medical Support Assistant
    Relocation Expenses: Relocation expenses are not authorized for this position
    Financial Disclosure Report: Not required

    Learn more about this agency


    Some of the duties include, but are not limited to

    • Coordinates with the team to review clinic utilization using various reports, ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and makes necessary adjustments.
    • Participates in team huddles and team meetings to manage and plan patient care: sets priorities and deadlines, adjusts the flow and sequence of work to meet team and patient needs: works with the team to reinforce the plan of care and self-help solutions.
    • Participates in problem solving. Provides input on operational issues or procedures in team meetings; participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care: informs and educates providers about shared patients (those receiving care at multiple VA locations or in the community); contacts patients to coordinate follow-up care.
    • Enters, manipulates, and retrieves information and data from Vista and other clinical information systems as appropriate to area assigned.
    • Schedules and coordinates appointments for patients with various clinics, ensuring all treatment requested by the physician has been scheduled, and rescheduling appointments when necessary.
    • Explains necessary test preparations to patients.
    • Obtains and reviews medical records of patients prior to scheduled appointments.
    • Maintains all patients' records, either electronic or paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

    Travel Required

    Not required

    Supervisory status


  • Requirements
  • Required Documents
  • Benefits
  • How to Apply
  • Fair & Transparent

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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