Computer Clerk and Assistant Job

Vacancy No. AFPC-CYBERDHA-10366518-0335 Department U.S. Air Force - Agency Wide
Salary $33,394.00 to $79,586.00 Grade 5 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 1/2/2020 Close Date 12/31/2020
Job Link Apply Online Who may apply Public
Locations:
MONTGOMERY, ALTUCSON, AZTUCSON, AZEDWARDS, CA
EDWARDS AFBEL SEGUNDO, CALOS ANGELES, CAPALMDALE, CA
COLORADO SPRINGS, COEGLIN AFB, FLEGLIN AFB, FLEGLIN AFB, FL
WARNER ROBINS, GASCOTT AIR FORCE BASE, ILHANSCOM AFB, MAANDREWS AIR FORCE BASE, MD
GOLDSBORO, NCOFFUTT A F B, NEHOLLOMAN AIR FORCE BASE, NMKIRTLAND AFB, NM
ROME, NYDAYTON, OHDAYTON, OHOKLAHOMA CITY, OK
ARNOLD AFB, TNSAN ANTONIO, TXSAN ANTONIO, TXHILL AFB, UT
ARLINGTON, VAFORT EUSTIS, VAHAMPTON, VAMCCHORD AFB, WA
EL SEGUNDO, CALOS ANGELES, CAPALMDALE, CACOLORADO SPRINGS, CO
EGLIN AFB, FLEGLIN AFB, FLEGLIN AFB, FLWARNER ROBINS, GA
SCOTT AIR FORCE BASE, ILHANSCOM AFB, MAANDREWS AIR FORCE BASE, MDGOLDSBORO, NC
OFFUTT A F B, NEHOLLOMAN AIR FORCE BASE, NMKIRTLAND AFB, NMROME, NY
DAYTON, OHDAYTON, OHOKLAHOMA CITY, OKARNOLD AFB, TN
SAN ANTONIO, TXSAN ANTONIO, TXHILL AFB, UTARLINGTON, VA
FORT EUSTIS, VAHAMPTON, VAMCCHORD AFB, WA


Job Description (Please follow all instructions carefully)
Overview
  • Open & closing dates

    Opening and closing dates 01/02/2020 to 12/31/2020

  • Service

    Competitive

  • Pay scale & grade

    GS 5 - 11

  • Salary

    $33,394 to $79,586 per year

  • Appointment type

    Multiple Appointment Types

  • Work schedule

    Multiple Schedules

Locations
Relocation expenses reimbursed

No

Telework eligible

No

This job is open to
  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

Clarification from the agency

This public notice is to gather applications that may or may not result in a referral or selection.

Announcement number

AFPC-CYBERDHA-10366518-0335

Control number

520727400

  • Duties
    Duties Summary

    Click on "Learn more about this agency" button below for IMPORTANT additional information.

    The primary purpose of this position is to provide systems administration, planning and coordinating the installation, testing, operation, troubleshooting and maintenance of hardware/software and visual information systems.

    Learn more about this agency
    Responsibilities
    • Knowledge of a wide range of IT, visual information principles and systems analysis concepts and techniques, including new and emerging IT and security methods and principles.
    • Knowledge of IT hardware/software configuration, IT security environment, standard network operating system and DETN service and support sharing and securing resources involving technical program applications used within the organization.
    • Knowledge of database management, system design tools, methods and techniques as well as life cycle management concepts, cost benefit analysis, system architecture, integration techniques, IT security and testing methods.
    • Knowledge of database management, system design tools, methods and techniques as well as life cycle management concepts, cost benefit analysis, system architecture, integration techniques, IT security and testing methods
    • Ability to evaluate, select, and coordinate acquisition of appropriate systems software packages and hardware
    • Ability to test, troubleshoot hardware/software applications, visual information and systems problems and provide user support
    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    11

  • Requirements
    Requirements Conditions Of Employment
    • Please read this Public Notice in its entirety prior to submitting your application for consideration.
    • U.S. Citizenship is required
    • Males must be registered for Selective Service, see www.sss.gov
    • Total salary varies depending on location of position
    • PCS expenses if authorized will be paid IAW JTR and Air Force Regulations
    • Recruitment incentives may be authorized
    • Position may be subject to random drug testing
    • Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
    • Shift work and emergency overtime may be required
    • Employee must maintain current certifications
    • A security clearance may be required
    • Disclosure of Political Appointments
    • Per National Defense Authorization Act (NDAA) of fiscal year (FY) 2017. Section 1111 modifies 5 United States Code (U.S.C.) 3326; Veterans who are retiring within 180 days of appointment effective date may require a 180 day waiver package
    • This position is subject to provisions of the DoD Priority Placement Program
    Qualifications
    Qualifications SPECIALIZED EXPERIENCE:

    GS-05: One year of specialized experience to at least the GS-04 level or equivalent in other pay systems. Specialized experience must include knowledge of automated data processing standards, policies, and techniques; information processing sequences, controls, and procedures; and computer hardware and/or software systems and their interfaces; of COBOL, FORTRAN, or other higher level programming language; and the terminology, codes, abbreviations, and graphics for preparing system documentation or programs.

    GS-06: One year of specialized experience to at least the GS-05 level or equivalent in other pay systems. Specialized experience must include knowledge of data processing rules, operating procedures, and processing methods to perform a wide range of information processing, preparing, advising, assisting, coding, and procedural problem solving duties; of computer systems, software, and hardware to provide maintenance and user advice, and assistance in all computer-related areas; of the operating system software to install application software, troubleshoot operating systems and application software problems.

    GS-07: One year of specialized experience, equivalent to at least the next lower grade level GS-06 in the Federal service, which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position which includes knowledge of the fundamentals of programming logic; system and higher level languages comparable to COBOL and FORTRAN used in limited programming; and operating system input/output methods, software, and existing applications. This is used to program assigned modules, provide for a variety of input, media, processing controls, variations in run stream controls, and software utilization and suppression.

    GS-08: One year of specialized experience, equivalent to at least the next lower grade level GS-07 in the Federal service, which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position which include knowledge of subject matter information requirements to coordinate with users and acquire information about subject matter content, processing purposes, program objectives, and similar information for use in module and modification programming and knowledge of programming techniques appropriate to recognize program modification requirements that can be designed and implemented without impact on total system logic or processing effectiveness, and to initiate re-design (patch) of those program segments.

    GS-09: One year of specialized experience, equivalent to at least the next lower grade level GS-08 in the Federal service, which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position which includes extensive knowledge of computer equipment, internal computer processes, application and utility programs, and magnetic media; knowledge of a wide range of analytical and diagnostic methods, procedures, and principles to identify system failures, take corrective actions to resume normal operations, and implement procedures to allow for partial use until problems are resolved; knowledge of Hypertext Markup Language (HTML).

    GS-10: One year of specialized experience, equivalent to at least the next lower grade level GS-09 in the Federal service, which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position which includes knowledge and skill in ordering and interpreting system dumps, ordering and implementing back-up recovery procedures to replace faulty tapes or disks, reallocating equipment usage to work around equipment malfunctions, recognizing priority contentions, removing work from an operating schedule, and other similar actions involving knowledge of the equipment, programs, and operating options; troubleshooting and resolving problems with information systems equipment located in the organization.

    GS-11: One year of specialized experience, equivalent to at least the next lower grade level GS-10 in the Federal service, which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position which includes Knowledge of computer equipment, internal computer processes, application and utility programs, and magnetic media; knowledge of a wide range of established methods, procedures, and principles to identify system failures, take corrective actions to resume normal operations, and implement procedures to allow for partial use until problems are resolved; skill in ordering and interpreting system dumps, ordering and implementing back-up recovery procedures to replace faulty disks, reallocating equipment usage to work around equipment malfunctions, recognizing priority contentions, removing work from an operating schedule, and other similar actions involving knowledge of the equipment, programs, and operating options.

    OR To view qualifying educational requirements and/or combination of education and specialized experience click on the following link:


    KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

    1. Knowledge of an extensive body of rules, procedures, formats, protocols and specialized terminology as they relate to formal legal proceedings, to prepare, process, and disseminate legal forms and documents, and to carry out legal notarial acts.
    2. Knowledge of correct grammar, spelling, punctuation, capitalization, and format to be able to accurately prepare and edit written correspondence and reports.
    3. Knowledge of word processing automation software functions to support office operations and produce a variety of textual documents, such as legal proceedings, letters, reports, memos, and form letters.
    4. Skill to operate closed microphone equipment, or similar mechanical equipment, sufficient to take dictation at speeds of not less than 175 words per minute to reproduce material on a disk, cylinder, or similar device.
    5. Skill in typing; a qualified typist may be required.
    6. Ability to communicate effectively, both orally and in writing and to provide training and guidance to others.

    PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
    Education

    IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

    Additional information


    For Direct Hire (DHA) Positions:
    This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.

    This announcement may be used to fill one or more vacancies. Duties and responsibilities vary and may increase according to grade level. This public notice may be used to fill target grades (e.g. GS-05 Target GS-11). There may be promotion potential up to the GS-11 equivalent.

    Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

    Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

    Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition. Additionally, if you are serving on a term appointment in the competitive service, you may be converted to a career or career-conditional appointment without further competition. NOTE: Current federal civilian employees may apply for this position and if selected, a break in service of at least 3 days may be required prior to appointment to this position.

    Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here.

    Direct Deposit: All federal employees are required to have direct deposit.

    If you have questions regarding this announcement and have hearing or speech difficulties click here.

    Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017 suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. The law made taxable certain reimbursements and other payments, including driving mileage, airfare and lodging expenses, en-route travel to the new duty station, and temporary storage of those items. The Federal Travel Regulation Bulletin (FTR) 18-05 issued by General Services Administration (GSA) has authorized agencies to use the Withholding Tax Allowance (WTA) and Relocation Income Tax Allowance (RITA) to pay for "substantially all" of the increased tax liability resulting from the "2018 Tax Cuts and Jobs Act" for certain eligible individuals. For additional information on WTA/RITA allowances and eligibilities, please visit: https://www.gsa.gov/cdnstatic/FTR%20Bulletin%2018_05%20Relocation%20Allowances_0.pdf

    How You Will Be Evaluated

    Direct Hiring Authority for Cyber Workforce Positions: These positions are being filled under Direct-Hire Authority for Cyber Workforce Positions. The Secretary of the Air Force has delegated authority by the Office of the Secretary of Defense to directly appoint qualified individuals directly into cyber workforce positions up to the GS-11 level (or equivalent) that are necessary to carry out the responsibilities of U.S. Cyber Command. These positions are located Air Force-Wide. Selections made under this announcement may be non-competitively converted to CYBER excepted service. This Public Notice is to gather applications which may or may not result in a referral or selection. This Public Notice may be used to fill positions in other equivalent pay systems (i.e., NH, NJ, NK). See "Additional Information" in this announcement for further information regarding DHA Positions. Marketing Link N/A Benefits Link https://www.usajobs.gov/Help/working-in-government/benefits/

    Your latest resume will be used to determine your qualifications.

    Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

    Applicants who disqualify themselves will not be evaluated further.

    Background checks and security clearance
    Security clearance

    Secret

    Drug test required

    No

  • Required Documents
    Required Documents

    The following documents are required and must be provided with your application for this Public Notice:

    1. Online Application - Questionnaire
    2. Resume - must include beginning and ending month and year for each employment period
    3. Transcripts - if you are basing your qualifications on education or if the position requires education, you must submit copies of your transcripts
    4. Registration/License - active, current registration/license if applicable for the position
    5. Veterans' Preference - If you are claiming veterans' preference, you must submit a copy of your DD Form 214, which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of Purple Heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
    ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.usajobs.gov/Help/working-in-government/benefits/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

    The complete Application Package must be submitted by 11:59 PM (ET) on 12/31/2020.

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10366518

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.

    To apply for this position, you must provide a complete Application Package which includes:

    1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."

    • It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
    • For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
    2. A complete Application Questionnaire

    3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.

    If you are unable to apply online, view the following link for information regarding Alternate Application.

    PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

    Human Resources WILL NOT modify or change any answers submitted by an applicant.

    Agency contact information Total Force Service Center Total Force Service Center
    Address

    EHA DHA
    550 C Street W
    JBSA Randolph AFB, TX 78150
    US
    Learn more about this agency

    The mission of the United States Air Force is to fly, fight and win...in air, space and cyberspace. To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

    This Public Notice is to gather applications which may or may not result in a referral or selection.

    This Public Notice may be used to fill positions in other equivalent pay systems (i.e., NH, NJ, NK).

    See "Additional Information" in this announcement for further information regarding DHA Positions.

    Next steps

    After you submit your application, you will be contacted if further evaluation or interviews are required.

    Your application will remain active through the open period of this Public Notice. Once this Public Notice closes, you must reapply.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.