Management and Program Analyst Job

Vacancy No. Department Defense Logistics Agency
Salary $60,210.00 to $86,378.00 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 12/7/2017 Close Date 12/21/2017
Job Link Apply Online Who may apply Status Candidates

Job Description (Please follow all instructions carefully)


  • Open & closing dates

    12/07/2017 to 12/21/2017

  • Salary

    $60,210 to $86,378 per year

  • Pay scale & grade

    GS 11

  • Work schedule

    Full-Time - Full Time

  • Appointment type

    Multiple Appointment Types

Announcement number


Control number


  • Duties



    The Defense Logistics Agency (DLA) is a U.S. Department of Defense (DoD) agency. DLA provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war. It also provides logistics support to other DoD Components and certain Federal agencies, foreign governments, international organizations, and others as authorized.

    Learn more about this agency


    A total of six (6) vacancies will be filled from JOA 2026546 and JOA 2026554. If applying at the GS-7 or GS-9 level, use vacancy 2026546. If applying at the GS-11 level, use vacancy 2026554

    DUTIES:  As a Management and Program Analyst, PD #  H201340 (11) you will be responsible for the following duties:

    ·        The incumbent determines customer needs and recommends solutions that provide the best value product or service.

    ·        Acts as a liaison for in-house services to ensure customer requirements are met in a timely manner and a quality product is delivered.

    ·        Serves as the primary point of contact within the organization for the coordination or resolution of customer service/customer relations issues, provides information or assistance in identifying customer document services needs related to: Electronic Document Management (EDM), Equipment Management Solutions (EMS), Document Services Online (DSO), Document Services Customer Accounts Online (DCAO), Government Printing Office (GPO) services, printed products and various specialty services.

    ·        Aggressively markets and sells the full range of product and services offered by Document Services to a diverse and geographically dispersed customer base across all levels of rank and responsibility.

    ·       Coordinates the customer centric relationships within the organization maintaining regular contact with and performs as the primary customer point of contact of assigned customer base

    Travel Required

    50% or less - Travel may be required for this position.

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    Current Permanent DLA Document Services Employees ONLY. ICTAP (Must be in Commuting Area). Individuals eligible for the following Special Appointing Authorities are not required to be in commuting area: Individuals with Disabilities, 30% Disabled Vet or more, Veterans Employment Opportunities Act (VEOA)

    Questions? This job is open to 4 groups.

  • Requirements
  • Required Documents
  • Benefits
  • How to Apply
  • Fair & Transparent

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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