Job Description (Please follow all instructions carefully)

Summary

The United States Bankruptcy Court for the District of Delaware is seeking qualified applicants for the position of Systems and Network Administrator in the Technology Department.

Overview

Accepting applications

Open & closing dates
Opening and closing dates 04/08/2022 to 04/07/2023
Salary
$57,868 - $85,982 per year
Pay scale & grade
CL 27 - 28
Location
1 vacancy in the following location:
- Wilmington, DE
  
  Wilmington, DE
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent - At-Will
Work schedule
Full-time
Service
Excepted
Promotion potential
28 - CL-28
Job family (Series)
2210 Information Technology Management
Supervisory status
No
Security clearance
Other
Drug test
No
Announcement number
22-02
Control number
648026200

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Applicants will be required to pass a background investigation.

Duties

The Systems and Network Administrator coordinates and oversees the court unit's information technology servers. The Systems and Network Administrator performs routine administration to the servers and implements complex updates, including developing systems documentation and data network security. The incumbent performs server troubleshooting and triage during service failure scenarios and participates in intense investigations to determine the root cause and develop corrective actions. The incumbent ensures effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. Duties also include collaborating with supervisors, managers, executives, and judges locally as well as at other court units.

Responsibilities

Provide technical expertise as a team member in the development and operational support of the court's systems and services.
Design, test, and deploy new or enhanced servers including resident software services.
Perform server troubleshooting and triage during service failure scenarios and participate in detailed investigations to determine root cause and corrective actions.
Support the court's current LAN/WAN network environment and integration into future unified communications networking systems.
Ensure effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments.
Provide hardware and software support for Windows Server, VMWare ESX, and Redhat Linux operating system environments.
Provide troubleshooting support for the court's case management system, locally developed ECF and e-Filing systems, Active Directory, GPO, VMWARE, VDI, IIS, Informix, Exchange Servers, and other court-developed software applications and services.
Responsible for the creation, maintenance, and enhancement of data backup and recovery procedures and practices.
Conduct comprehensive data security assessments and provide for network security through hardware and/or software solutions.
Analyze and research procurement needs relating to the purchase of new server hardware and dependent accessories including software utilities and backup tapes.
Create and maintain systems documentation.
Perform other related duties or special projects, as assigned.

Requirements Conditions of Employment

Positions with the U.S. Courts are excepted service appointments. Excepted service appointments are "At-Will" and can be terminated with or without cause by the Court. Federal Government Civil Service classifications/regulations do not apply.

Employees will be hired provisionally pending the results of a background check.

The Court requires employees to adhere to the Code of Conduct for Judiciary Employees.

Applicants must be a U.S. citizen, or meet requirements under current law.

Expenses associated with the interviews or relocations will be not reimbursed.

Employees engaging in work for the Bankruptcy Court are required to be fully vaccinated against COVID-19. Proof of vaccination will be required.

Qualifications

CL-27 - Bachelor's degree from an accredited college or university with three years of specialized experience, including at least one-year equivalent to work at the CL 26 level. Please note: Experience may be substituted in lieu of educational requirement. Specialized experience is progressively responsible experience, designing, implementing or maintaining computer systems that include the completion of computer project assignments involving systems analysis, computer programming, systems integration, and information technology project management.
Solid understanding of computer systems and network environments.
Proactive and responsive customer service skills, including excellent verbal and written communication skills.
Exceptional organization and time management skills. Ability to prioritize multiple tasks and demands while meeting and fulfilling established deadlines and commitments.
Ability to work during non-business hours when required.
Ability to lift and move equipment up to 50 pounds.
CL-28 - Bachelor's degree from an accredited college or university with three years of specialized experience, including at least one-year equivalent to work at the CL 26 level. Please note: Experience may be substituted in lieu of educational requirement. Specialized experience is progressively responsible experience, designing, implementing or maintaining computer systems that include the completion of computer project assignments involving systems analysis, computer programming, systems integration, and information technology project management.
Solid understanding of computer systems and network environments.
Proactive and responsive customer service skills, including excellent verbal and written communication skills.
Exceptional organization and time management skills. Ability to prioritize multiple tasks and demands while meeting and fulfilling established deadlines and commitments.
Ability to work during non-business hours when required.
Ability to lift and move equipment up to 50 pounds.
Prior Federal Court IT knowledge or experience.
Knowledge of data networking and security concepts and practices.

Education

Bachelor's degree from an accredited college or university with three years of specialized experience, including at least one-year equivalent to work at the CL-26 level. Please note: Experience may be substituted in lieu of educational requirement.

Additional information

The United States Courts is an Equal Opportunity Employer.
The Court reserves the right to modify the conditions of this job announcement, withdraw the job announcement, or fill the position sooner than the closing date, if a closing date is shown, any of which actions may occur without prior written notice or other notice.

Benefits

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Evaluation for this job will be based on how well you meet the qualifications.

Benefits

Review our benefits

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

AO78, Resume, Cover Letter, Applicant Self-Certification Form.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Application Procedure:
Interested applicants should submit a resume detailing education and work experience, a cover letter, three references and a completed Application for Judicial Branch Federal Employment (Form AO78) and Applicant Self-Certification Form to

The cover letter should indicate the position that you are applying for and identify how your education and experience relate to the duties and responsibilities of this position.

The Application for Judicial Branch Federal Employment (Form AO78) and Applicant Self-Certification Form can be found on the Court's Website under the Employment section.

Agency contact information Human Resources Human Resources

Deb_jobs@deb.uscourts.gov

Address

US Bankruptcy Court, District of Delaware
824 North Market Street
Wilmington, DE 19801
US

Learn more about this agency

Next steps

Due to the volume of applications received, the Court will only communicate to those individuals who will be interviewed for this position. No phone calls will be accepted. Only qualified applicants will be considered. Incomplete applications will not be considered.

Fair and Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.