Operations Support Specialist NF-04 Job in TAEGU, South Korea

Vacancy No. O4NAFEZ-24-12397415 Department Army Installation Management Command
Salary $70,000.00 to $90,000.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 4/25/2024 Close Date 5/7/2024
Job Link Apply Online Who may apply Public
Locations:
TAEGU, South Korea


Job Description (Please follow all instructions carefully)

Summary

This position is located at USAG Taegu, Office of the Directorate of Family and Morale, Welfare and Recreation, South Korea.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

The Area of Consideration for this vacancy announcement is Worldwide. U.S. citizens overseas under ordinary resident status are not eligible for appointment under the Status of Forces Agreement. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Serves as the Operations Support Specialist for the Directorate of Family and Morale, Welfare and Recreation (DFMWR). Reviews plans, programs, and regulations pertaining to personnel, automation, analysis, and administration.
  • The incumbent independently exercises judgment and skill to provide support services, assisting the Director in task management, planning, reports/briefings, special projects, significant acts, Garrison rosters and compliance logs.
  • Coordinate directorate activities and establishes office operating procedures to ensure consistent interpretation and implementation of regulations and directives. Organizing meetings, maintain short and long range schedules for directorate.
  • Responsible for drafting and reviewing official correspondence, creating briefings and charts (using Microsoft Office products such as Excel, Word, PowerPoint, Power BI, etc.). Manage directorate SharePoint content.
  • Serves as DFMWR representative on a variety of internal and external working group. Monitors and reviews financial and historical performance of the directorate. Initiates support actions as required.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2.
  • Incumbent is required to complete a Tier 3 background investigation for a Common Access Card for physical access to federally-controlled facilities.
  • Must require a physical examination as this position is Emergency Essential (EEC) position.

Qualifications

Minimally Qualification Requirements:

Knowledge of management principles, practices, and techniques to provide support services to the organization, analyze administrative/support practices, and recommend improvements to procedures and policies. Must have strong written and oral communication skills, including comprehensive knowledge of standard office software programs, such as word processing, graphics, spreadsheets, etc. (using Microsoft Office products such as Excel, Word, PowerPoint, Power BI, etc.)


Highly Preferred Criteria:
  1. Possess demonstrated competence in collecting and analyzing data, preparing reports and briefings based on trends, financial performance, program, and facility usage, etc.
  2. Possess the ability to work effectively on a team or individually with various levels of management and staff.
  3. Possess the ability to adapt to changing working conditions and frequent interruptions involving unanticipated deadlines that must be met.
Highly Qualifying Criteria
  1. Possess a minimum of THREE years of experience in/with Army Family and Morale, Welfare and Recreation.
  2. Possess demonstrated experience in interpreting organizational goals and objectives to make recommendations and develop milestones.
  3. Possess demonstrated experience in managing official taskers.
  4. Possess demonstrated experience working in, or planning for, an exercise.

NOTE: Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department. {All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.) Applicants who meet both minimum qualifications and highly preferred qualifications will be referred to the selecting official for consideration first. If management does not wish to select a highly qualified candidate, they may request a referral list including all qualified applicants.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is World-Wide. Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.)
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1:00 pm local time (Korea Standard Time) on05/07/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.
Foreign Overseas Allowances
  • Foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility.
  • Payment of Living Quarters Allowance (LQA) are authorized for this position if selectee is determined to meet eligibility requirements.
  • Employment Overseas provides a lot of additional benefits & entitlements, for information please contact Nan Cho Cho at nancho.cho1.ln@army.mil.
  • Applicants must comply with the Exceptional Family Member Program, for information click here.
Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Family Member Preference (OCONUS ONLY)
  • NAF Preference - Involuntarily Separated From the Military
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

Required Documents

The following documents must be submitted with your application:

  • Resume



The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • Materiage Certificate
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

How to Apply

You may submit your application package using one of the two methods identified below:

  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12397415. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Nan Cho Cho

Address

EZ-NAF-W6B1AA USARMY GARRISON, DAEGU
DO NOT MAIL
APO, AP 96218
US
Learn more about this agency

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.