Open & closing dates
Opening and closing dates
03/26/2020 to 04/16/2020
Pay scale & grade
$35,820 to $53,730 per year
Salary does not include locality. Locality will be added upon selection.
Few vacancies in the following locations:
Des Plaines, IL
Des Moines, WA
Yes as determined by agency policy
This job is open to
U.S. citizens, nationals or those who owe allegiance to the U.S.
Individuals with disabilities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Clarification from the agency
Also open to those eligible for 30% or More Disabled and/or Veterans Recruitment Act
Serves as an office Program Assistant, independently performing diversified administrative, clerical and support functions. Acts with sufficient latitude, individual initiative, and decision making authority to assist the manager, ensuring that the agency's procedural practices and the instructions of the manager are implemented and carried out within the assigned office, AIR70, AIR-782, AIR-785, AIR-715, AIR-730, AIR-7A1, AIR-7C0, AIR-7H3.
Learn more about this agency
Coordinates all administrative functions of the office. Ensures functions are accomplished in a complete and accurate manner. Ensures that administrative functions supporting technical program accomplishment are maintained and improved as required. Reviews and distributes incoming mail and processes that portion which can be handled personally.
Reviews outgoing correspondence prepared by others for correctness and maintains document control logs on incoming correspondence and action documents. Maintain ODA and/or flight activities. Independently follows up on work in process by others to ensure timely reply or action. Maintain office files, records and logs showing the status of actions and correspondence. Ensures that files include all required documents and that all documents are signed. Performs files maintenance.
Ensures that requests for action or information are handled with respect and courtesy. Composes correspondence and prepares reports for review and signature by responsible personnel. Reviews documents for signature and coordinate with responsible personnel for conformance with appropriate policy and guidance material.
Responsible for ensuring that Time and Attendance data for all office personnel are properly processed. Coordinate budget within the office. Acts as travel regulation focal point within office. Reviews all travel vouchers, authorization and REGIS for accuracy prior to submission for manager approval. Provides travel reports of current operational travel expenditures. Uses databases and spreadsheets to enter, revise, calculate and retrieve data for reports.
Receives all visitors and telephone calls from the public and other government entities. Answers non-technical questions and refers technical requests to proper specialist.
Provides assistance with electronic communication, and office workload management which may include the review of data submitted to the office/staff for completeness and the preparation of related certificates or approvals. May also provide assistance with the Quality Management System (QMS) including but not limited to QMS metrics, input and routine analysis of data, compliance with QMS procedures, and responses to action requests.
Develops mutually rewarding relationships with fellow employees, industry, and stakeholders. All corporate activities will be conducted to the highest ethical and professional standards by communicating effectively, remaining flexible, respecting differing opinions, and exercising patience in challenging situations.
Performs other related duties as assigned.
Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Conditions Of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Interviews may be conducted.
To qualify for this position at the FV-E Band (FG/GS-7/8), you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-D, FG/GS-5/6. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Examples of specialized experience includes: performing administrative, clerical, and support functions in a technical office setting.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Applicants may be asked to verify information on your application for employment with the FAA.
Preview Job Questionnaire
Make sure your Resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.
In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include WORK HISTORY THAT DESCRIBES HOW YOU MEET THE ANSWER YOU CHOSE FOR EACH KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
FAA's CORE COMPENSATION PLAN- This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available at: http://www.faa.gov/jobs/working_ here/
This position may be filled at the D or E band. Identification of promotion in the vacancy announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon the selectee meeting training, qualification requirements, and recommendation by the supervisor.
This is a bargaining unit position.
Links to Important Information: Locality Pay
How You Will Be Evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Background checks and security clearance
Applicants must apply online to receive consideration; Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veteran's documents, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to (206)231-4153 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth will be accepted in combination with your online application and can be faxed to (206)231-4153, include your name and vacancy announcement number.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
- Full-time or part-time status (include hours worked per week)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide
, for more information on uploading and re-using the documents in your applications.
Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system.
AVIATOR compares your skills and experience as described in your application with the requirements of the position.
If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration.
(In some cases, individuals with priority for special consideration must be considered and selected before other candidates.)
Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.
Important - If you make any change to your application, you must resubmit it.
If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Legal and regulatory guidance