Summary
About the position: This position will be assigned to the Outdoor Recreation/ Recreational Lodging Facility.
The position is Flexible, with no minimum guaranteed hours (on call or on tentative schedule)
The position works indoors and out all year round, light to heavy physical requirements depending on area working in
Must be of legal age to sell alcohol (21)
Works an irregular tour of duty including nights, weekends, and Holidays
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Operations and maintenance of the Fitness Center and Sports Programs, Golf Course and Outdoor Recreation Programs; Performs and/or assists other recreation assistants or specialists in the operation and maintenance of indoor and/or outdoor recreational facilities. Types of duties include but are not limited to the following: Operating a front desk operation or point of sale system. Maintains a reservation system. Sets up recreation areas for scheduled activities; records attendance; ensures only authorized patrons use the facility and equipment; Ensures reserved areas are ready for use by customers; notifies participants of schedule changes; posts announcements of scheduled activities and answers inquiries about items, place, transportation, or other matters related to activities scheduled; Provides assistance to facilitate users by explaining function and features available. Helps with group activities which require more than one staff monitor, performing specifically assigned tasks. Arranges for equipment or tools, charging them out to participants, and checking them for condition on their return; ensures lockers are clean and operable. Checks the established safety system of indoor and outdoor recreation facilities and areas, tools, and equipment; takes inventory of authorized recreation supplies and equipment; Provides manager with a list of re-order needs. Decorates community or neighborhood centers or recreation centers for special events, activities, or parties; cleans facility and equipment as required. As required, relays instruction from supervisor to co-workers and volunteers. Subject to an irregular tour of duty to include nights, weekends and holidays. May operate government vehicles (Pick-ups, 15 passenger vans, carts) to transport supplies and/or passengers. Performs other related duties as assigned.
Operation and maintenance of the Golf Course facility would also perform: Inputs sales, receives payment and other related transactions; prepares proper cash handling documents; Assists patrons in selecting golf pro shop merchandise and equipment. Answer telephone inquiries and registers customers for lessons & tournaments. Checks golfers in with the Golf Enterprise System (GES) point of sales system, patrols golf course to maintain acceptable pace of play and compliance with golf course policies. As needed, performs daily upkeep of water containers and driving range operations. Operation and maintenance of Outdoor Recreation programs facility would also perform: Open and close ODR facilities; Schedule reservations/collects payment for the Wingo Lodge, FamCamp sites, Crockett Cove and Dogwood cabins, pavilions, boat rentals, trailers, storage areas and scheduled activity classes. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Ensures housekeeping status of rooms is updated. Sell tickets for Information, Ticket and Tours (ITT); take reservations and payment for trips and tours; Clean lodging rooms and common areas, bathhouses, cabins, recreational areas, and picks up trash from trash cans and surrounding areas. Help with launching, cleaning and maintenance of boats and other marina rental items. Some tasks may require heavy lifting up to 100 lbs. May operate FamCamp Store during Holiday weekends. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Ensures that customer service is the first priority. Assists in the training of newly appointed Recreation Aids in opening and closing checklists and other mandatory functions of the position.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12398573
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires incumbent be subjected to initial and random drug testing while assigned.
- This position requires incumbent to have/obtain and maintain a valid drivers license.
- This position requires a pre-employment physical with ability to lift/carry/move items weighing up to 50 pounds.
- This position sells alcohol and sellers must be of minimum age 21.
- This position is subject to irregular tour of duty to include evenings, weekends and Holidays.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/08/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience in clerical or other office related work desired. Basic computer skills are required. Practical knowledge of recreational activities, rules, and procedures desired but not required. Ability to safeguard and handle cash. Skill in the use and maintenance of various recreational equipment and facilities are desirable; however, no experience is required. Must be able to follow simple to moderate instructions. Must be able to communicate both orally and in writing.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/08/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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