Tax Examining Technician Register Job in ANDOVER, MA

Vacancy No. 20CW3-WIX0041-0592-05-JD Department Internal Revenue Service
Salary $18.04 to $23.45 Grade 05 to 05
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2019 Close Date 11/6/2020
Job Link Apply Online Who may apply Public
Locations:
ANDOVER, MA


Job Description (Please follow all instructions carefully)
Overview
  • Open & closing dates

    Opening and closing dates 11/07/2019 to 11/06/2020

  • Service

    Competitive

  • Pay scale & grade

    GS 05

  • Salary

    $18.04 to $23.45 per hour

  • Appointment type

    Permanent

  • Work schedule

    Full-Time

Locations

16 vacancies in the following location:

  • Andover, MA 16 vacancies
Relocation expenses reimbursed

No

Telework eligible

Yes as determined by agency policy

This job is open to
  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S Citizens or Nationals

Announcement number

20CW3-WIX0041-0592-05-JD

Control number

551171800

  • Duties
    Duties Summary

    The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

    See “Additional Information” for Locations.

    Learn more about this agency
    Responsibilities

    WHAT DOES A TAX EXAMINING TECHNICIAN DO? IRS employs Tax Examining Technicians (TETs) in many areas throughout the Service. In the Wage & Investment Division (W&I) function, TETs assist management by providing oversight and direction, assigning case referrals, and answering taxpayer inquiries to resolve issues such as tax processing.

    WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.

    As a Tax Examining Technician, you will:

    • Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, and researching pertinent tax data through IDRS, accounting records, telephone contact, IRS officials or other agencies;
    • Take corrective actions to close a case, such as adjusting taxpayer's account, recomputing tax liability, and preparing manual refunds;
    • Refer possible violations of tax law or cases requiring examination determinations or legal determinations of the tax code.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    05

  • Job family (Series)

    0592 Tax Examining

  • Requirements
    Requirements Conditions Of Employment
    • Refer to Additional Information
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National

    -

    Qualifications

    You must meet the following requirements by the closing date of this announcement:

    BASIC REQUIREMENTS: Applicants must be at least 18 years of age or older, or at least 16 years of age or older, and meet one of the following: (1) have graduated from high school or have a certificate equivalent to graduating from high school; (2) have completed a formal vocational training program; or (3) have a statement from school authorities agreeing with the decision to pursue employment rather than continuing your education. 

    GS-05 LEVEL: One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information and determining corrective action on accounts, researching for missing/unclear accounting information and reviewing financial documents submitted for completeness. OR A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. OR A combination of education and experience equivalent to that described above.

    You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

    - The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    Education

    -

    Additional information

    16 Positions to be filled in Wage & Investment Return Integrity & Compliance Services, Refundable Credits Exam Operations Andover Refundable Credit Examining Operations located in Andover, MA.

    8 Positions for Day Shift
    8 Positions for Swing Shift

    Conditions of Employment:

    - We may select from this announcement or any other source to fill one or more vacancies.  Additional jobs may be filled.
    - We offer opportunities for telework.
    - We offer opportunities for flexible work schedules.
    - A 1-year probationary period is required.
    - Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
    - Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
    - If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
    - Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    - Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.  Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    - Undergo an income tax verification and review of prior performance/conduct.
    - Tour of Duty: Monday - Friday, Day shift 7:30 am. - 4:00 pm.; Swing shift 4:00 pm. - 12:30 am.
    - Must meet IRS telework eligibility requirements
    - May be eligible for Health and Life insurance.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

    Rating: Your application will be evaluated in the following areas: Reading, Listening, Conscientiousness, Interpersonal Skills, Flexibility, Teamwork and Customer Service. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, (i.e., A/B = Best Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application. Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a score of category A/B to be rated as “well qualified" to receive special selection priority.   

    This vacancy announcement will be used as a register to fill vacancies through 12/8/2020.


    To preview questions please click here.

    Background checks and security clearance
    Security clearance

    Not Required

    Drug test required

    No

  • Required Documents
    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

    Veterans' Preference Documentation: If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.

    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) Documentation: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.

    Education Documentation: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Our comprehensive benefits are very generous. Our benefits package includes:

      • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
      • Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
      • Access to insurance programs that may be continued after you retire.
      • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
      • A retirement program which includes employer-matching contributions.
      • Learn more about Federal benefits programs at: Pay and benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.

    If you are an applicant with a disability, you may contact Holly Olsen,IRS Disability Employment Program Coordinator, at 801-612-4801, about special appointment authorities for persons with disabilities, in addition to applying for this job announcement. 

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

     We are projecting approximately 18 vacancies may be filled during the life of this register. It is anticipated that there will be a significant interest in the announcement. As a result, applicants will be considered as positions become available and the announcement could be closed if hiring needs are met before 11/6/2020. Eligible applicants in the highest category will be considered first, Category A/B will be considered next, followed by applicants in Category C. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.

    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at mailto:careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

    Agency contact information Employment Center West Employment Center West
    Address

    INTERNAL REVENUE SERVICE
    1973 N Rulon White Blvd.
    M/S 1500
    Ogden, Utah 84404
    United States
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement & information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.