Summary
This position is located in the Bureau of Information Services, Infrastructure Services, Network Engineering section. The incumbent will serve as Team Lead for a team of data communication engineers that are directly responsible for the day-to-day operation of the RRB's network and telecommunication systems.
This job announcement may be used to fill one or more vacancies.
This is a bargaining unit position. This position is represented by the Council of AFGE Locals in the Board.
Duties
As a Team Lead/Senior Network Engineer, you will:
- As Team Lead, and at the discretion of the supervisor, direct the workload of the team.
- Report team accomplishments, issues or concerns to the supervisor and assist in the direction or redirection of team workload priorities.
- Serve as the senior network engineer and lead the team in directing the planning, development and implementation of projects and liaison with outside organizations.
- Serve as a subject matter expert (SME) for the design, installation, and enhancement of agency wide data and telecommunications networks.
- Develop comprehensive requirements for hardware, software, and contractor services needed to carry out agency data and telecommunications functions.
- Provide technical advice to other information technology personnel and users within the agency regarding telecommunication networks.
- Be responsible for monitoring, evaluating, and reporting the performance of the communication networks in terms of utilization, resources used, response time, users serviced, and reliability.
- Be responsible for the associated communications aspects for the agency's contingency planning for disaster recovery.
- Work closely with security specialists to develop and documents security procedures and implement security controls for the RRB's communication networks.
Requirements
Conditions of Employment
- Must be a U.S. Citizen
- Males born after 12/31/59 must be registered for Selective Service.
- Suitable for Federal employment, determined by a background investigation,
- May be required to successfully complete a probationary period.
- Complete the initial online assessment and the USAHire assessment, if required.
Qualifications
Minimum Qualifications:
For Grade GS-13:
One year of specialized experience equivalent to the GS-12 grade level or higher, in the Federal service. Specialized experience is defined as experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Experience must demonstrate hands-on experience working with various data center and enterprise-level network technologies; experience with troubleshooting network production problems, as well as work in the implementation, upgrading, and maintaining network equipment, primarily LAN (Cisco switches), WAN (Cisco routers, BGP, EIGRP, circuits), Wi-Fi, Firewalls and VoIP infrastructures; and skills in dealing with vendors who provide these products and services. Examples of this experience includes work as a technical lead involved in planning and leading the assigned networking projects to successful completion with little to no supervision as well as work as a core network engineer/administrator with extensive knowledge in the planning, configuring and troubleshooting of the following technologies:
- Cisco Firepower, Firewall Management Center (FMC) and ASA
- Cisco Routers
- Cisco Nexus OS
- Cisco Catalyst 9300 series
- Routing protocols specifically BGP and EIGRP
- Microsoft Azure Cloud including Express Route, Network Security Groups (NSGs), Firewalls.
In addition to the experience above, applicants must have technology related experience that demonstrates possession of each of the four required competencies as follows: Attention to Detail, Customer Service, Oral Communication, and Problem Solving (Note: This experience must have been obtained while performing IT functions and must be demonstrated on your application/supporting documents.)
Quality Ranking Factor: Possession of Cisco Certified Network Associate (CCNA) certificate and/or possession of Cisco Certified Network Professional (CCNP) Enterprise certificate(s) is desirable. Applicants who certify that they have obtained the certification(s) described above, will be ranked higher than applicants who have not obtained the certifications. Applicants must certify they have obtained the certificate(s) in the application questionnaire AND upload proof of certification in the Required Documents section of the online application, in order to obtain credit for possession of the QRF (Quality Ranking Factor). Applicants who have not obtained the certificate(s) will not be rated ineligible solely due to failure to possess the QRF.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
*There is no education substitution for experience for this position*
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Oral Communication, Problem Solving, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork, Technical Competence, Technology Awareness, and Written Communication
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Category rating procedures will be used to rank eligible candidates. Qualified candidates will be assigned to the following categories: Best Qualified, Qualified, and Minimally Qualified. Within each quality category, veterans' preference eligibles will receive selection priority over non-veterans.
The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume showing work schedule, hours worked per week, dates of employment and duties performed.
- Veterans' Documentation: If you are a veteran, you must provide a copy of your Record of Military Service (DD-214), and proof of your veterans' preference, if applicable. Veterans with a service connected disability must also submit a completed claim form SF-15 (click here for form) along with the required proofs. Go to FedsHireVets-Veterans Preference for more information.
- *Quality Ranking Factor: Cisco Certified Network Associate (CCNA) certificate and/or possession of Cisco Certified Network Professional (CCNP) Enterprise certificate(s). *Only required if certifying possession of QRF (Quality Ranking Factor).
- Proof of QRF: You must submit a copy of certification that includes the certifying authority signature and date of certification. Course enrollment documents or course lists will not be accepted as proof.
- Interagency Career Transition Assistance Plan (ICTAP) documentation: If you are eligible under ICTAP, you must submit all required materials verifying your eligibility as listed in "Additional Information." These materials include:
- Proof of eligibility: You must submit documentation such as a separation notice or other required material (see "Required Information" for other examples);
- SF-50: You must submit a copy of a recent Notification of Personnel Action, SF-50 that shows career or career-conditional competitive service status (Blocks #24 and #34 must be completed); and
- Performance Appraisal: You must submit your most recent performance appraisal, which must be rated at least fully successful or equivalent. (This is not required if you are eligible for ICTAP due to compensable injury or disability retirement.) The performance appraisal may also be used as part of the ranking process and/or to verify your responses to the questionnaire.
- Reasonable Accommodation: If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
- Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
- Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
- Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
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