Work and Family Life Specialist Job in SINGAPORE

Vacancy No. FFR21-0269 Department Commander, Navy Installations
Salary $46,083.00 to $55,299.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 4/8/2021 Close Date 4/16/2021
Job Link Apply Online Who may apply Public

Job Description (Please follow all instructions carefully)
  • Accepting applications
  • Open & closing dates

    Opening and closing dates 04/08/2021 to 04/16/2021

  • Service


  • Pay scale & grade

    NF 4

  • Salary

    $46,083 to $55,299 per year

    Plus Non-Taxable Post Allowance, if eligible

  • Appointment type


  • Work schedule



1 vacancy in the following location:

  • Singapore 1 vacancy

To apply for this job, you must live within a 50 mile radius of one of these locations. To apply for this job, you must live within a 50 mile radius of one of these locations.

Relocation expenses reimbursed


Telework eligible


This job is open to
  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

Announcement number


Control number


  • Duties
    Duties Summary

    The Fleet and Family Support Program (FFSP) is the Navy's primary delivery point of an array of services that enhance the stability and self-sufficiency of Service Members and families to support operational readiness of military personnel. The primary purpose of this position is to plan, implement, administer and counsel eligible personnel on various WFL issues and provide information and referral services at Fleet Activities Yokosuka, Japan.

    Learn more about this agency

    FFSP direct services are provided by installation Fleet and Family Support Centers (FFSC). This position is established as a Work and Family Life (WFL) Specialist. Programs and services are delivered, promoted and often coordinated with/through FFSC staff members and various stakeholders throughout the chain of command, military and civilian community, media and virtual/internet applications. The WFL Specialist is responsible for providing and/or facilitating WFL program services which consist of: relocation, deployment support, career development, transition assistance and financial planning.

    • Incumbent serves as a consultant and instructor on a variety of WFL topics and issues. Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.).
    • Gathers data, compiles statistics, reports progress, and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels.
    • Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources.
    • Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness.
    • Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials.
    • Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation.
    • Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities.
    • May serve on various committees and councils to optimize viewpoints related to military life.
    • Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility (i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.).
    • Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues.
    • Maintains relationships with on-and-off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives.
    • Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues.
    • Develops operating policies and procedures, programs, classes/seminars, promotions, integrated program delivery with other installation/region/agency staff.
    • Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues.
    • Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles.
    • Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs.

    Travel Required

    Occasional travel - Travel may be required up to 10% or less.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    0101 Social Science

  • Requirements
    Requirements Conditions Of Employment
    • This is a non-critical sensitive position requiring access to IT II system and/or PII. Position requires employee to obtain/maintain eligibility for a Secret Security Clearance. Tier 3 investigation (T3) is required via the SF86 Security Form.
    • Must be able to work varied work schedules to include split days off, evenings, weekends, and holidays when circumstances require to include natural disasters, deployment support, and establishment of emergency family assistance centers (EFAC).
    • Must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate, etc.) within 3 years of employment.

    Degree: behavioral or social science; or related disciplines appropriate to the position


      1 year specialized experience at GS-08 (or equivalent) with Work and Family Life Programs


    Combination of education and specialized experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field

    Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.

    Skill in preparation of presentations and public speaking in personal-large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership.

    Skill in using various computer database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases.

    Knowledge of the formulation and execution of needs assessment tools.

    Ability to communicate effectively in writing.


    Proof of education MUST be uploaded at time of application for consideration. If degree is not conferred, you MUST provide a copy of your high school diploma or equivalent with your college transcripts.

    When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses which includes grades earned, completion dates, and quarter and/or semester hours earned as part of your application package. Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States. All substitutions of education for experience will be made in accordance with OPM approved qualification standards. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at and

    Additional information

    Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education.

    The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to to ensure proper consideration is given.

    How You Will Be Evaluated

    Using the qualifications of the positions, as predetermined ranking and rating criteria of knowledge, skills, and abilities will be used for each application.

    Background checks and security clearance
    Security clearance


    Drug test required


  • Required Documents
    Required Documents


    • Resume or NAF Application Form
    • PCS Orders and Family Entry Approval (Military) OR Sponsor’s Letter of Employment (Civilian)
    • OF-306 Declaration for Federal Employment (This is a REQUIRED form and MUST be signed in ink and dated within the opening and closing date of this vacancy announcement)
    • Proof of Education (such as a high school diploma/GED, clinical licensure, transcripts/copy of degree(s)/certification(s)), if applicable to position requirements
    • If claiming Veteran’s Preference, please submit a legible copy of DD-214 (page 4)
    • If you are a current federal employee, please submit your most recent Personnel Action Report (PAR) or SF-50

       Note: To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required. All transcripts MUST show student’s name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study. *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s). Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan).

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

    Interested applicants can apply online at

    Or applicants can submit all required documents to: CNRJ NAF Human Resources Office, PSA Sembawang Terminal, Deptford Road, Bldg. 7-4, Second Floor, Singapore 759657.

    Or send via email to:

    Please visit our webpage at

    NOTE: Review the REQUIRED DOCUMENTS section to determine which applies to you and MUST be submitted online. You must submit a complete application by 11:59pm (Eastern Time) on the closing date reflected on the vacancy announcement.

    Technical Support
    • Check the status of the application system and maintenance schedule here:
    • If you experience technical difficulties applying online, report it here: The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
    • Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.

    Agency contact information NAF Human Resources Office (N941) NAF Human Resources Office (N941)

    Commander, Navy Region Japan
    PSC 473 Box 12
    FPO, AP 96349-0001
    Learn more about this agency

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    Learn more about what it's like to work at Commander, Navy Installations, what the agency does, and about the types of careers this agency offers.

    Next steps

    Please ensure that your application/resume contains all the information requested in the vacancy announcement. If your resume or application does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job. Applications received after the closing date will not be considered.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.