The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See:
Administrative Officer Series 0341 for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 01/15/2025
Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position.
You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade (GG/GS-11) in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience.
Specialized experience for this position includes:
- Experience identifying problems and potential problem areas based on daily observance or studies.
- Experience analyzing and measuring the effectiveness, efficiency and productivity of administrative programs and developing written and/or oral recommendations for improvement.
- Experience with the policies, precedents, procedures, accepted practices and regulations which govern office administration and support civilian personnel, budget, manpower, supply, and property management functions.
- Experience with administrative practices, applicable regulations, policies and procedures pertaining to internal control of administrative processes involving correspondence preparation and routing, delegation of authority, filing and storage systems, records management and communications
Specifically you will be evaluated on the following competencies:
- Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Note: Clients and customers include any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government.
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.