ADMINISTRATIVE SUPPORT SPECIALIST (PUBLIC AFFAIRS) Job in Pentagon, Arlington, VA

Vacancy No. JCS-25-12688793-MP Department Organization of the Joint Chiefs of Staff
Salary $69,923.00 to $109,975.00 Grade 9 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 2/14/2025 Close Date 3/3/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Pentagon, Arlington, VA


Summary

This position is part of the Organization of the Joint Chiefs of Staff. The incumbent supports the OCJCS Public Affairs Office and as such, directly collaborates with fellow public affairs and administrative peers to include Office of the Secretary of Defense. This position directly supports the Special Assistant for Public Affairs, Deputy Special Assistant for Public Affairs, and the Executive Assistant as well as the entire OCJCS/PA team as needed

This job is open to

Clarification from the agency

Federal Employee means current and former permanent competitive service employees may apply. Individuals with Disabilities means Schedule A eligible applicants may apply. Veterans means 30% Disabled Vet or more and Veterans Employment Opportunities Act (VEOA) and Veterans Recruitment Authority (VRA) . Eligible Military Spouse Preference (MSP) eligible under competitive and non-competitive appointment may apply.

Duties

As a ADMINISTRATIVE SUPPORT SPECIALIST (PUBLIC AFFAIRS) at the GS-0301-9/11 some of your typical work assignments may include:

  • Serves as an Administrative Support Specialist for the Joint Staff Public Affairs office, providing administrative management for the OCJCS Public Affairs Office, providing administrative support to the 20+ team of military and civilian personnel.
  • Will exercise mature decision making to analyze and interpret research while providing solutions and measuring effectiveness, efficiency to problems or challenges.
  • Responsible for receiving, reviewing, and rejecting/accepting invoices for goods and services as well as coordinating the procurement of office supplies through vendors and associated Joint Staff offices.
  • Serves as records manager for the OCJCS Public Affairs Office, ensuring records created are managed and maintained within applicable guidelines.
  • Develops and facilitates memoranda, letters, spreadsheets, and other official documentation in support of executive meetings, special projects, and maintenance of personnel and contact rosters

Requirements

Conditions of Employment

  • Must be a U.S. citizen
  • Males born after 12-31-59 must be registered for Selective Service
  • Resume and supporting documents (See How To Apply)
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Work Schedule: Full Time
  • Overtime: Occasionally
  • Tour of Duty: Flexible
  • Recruitment Incentives: May be Authorized
  • Fair Labor Standards Act (FLSA): Exempt
  • Financial Disclosure: Not Required
  • Telework Eligibility: This position is telework eligible; may be limited due to office requirements after initial onboarding and training is completed;
  • Security: Employee must obtain/maintain a Special Sensitive (Top Secret/SCI) security clearance
  • Recruitment Incentives: Student Loan Repayment Program: May be Authorized
  • Drug Testing Designated Position: Yes
  • This position also requires periodic weekday or weekend flextime when demands of the office occur, particularly during periods of crisis or excessive workload
  • Telework Eligibility: This position is telework eligible; situational telework is authorized with approval of the Special Assistant or Deputy Special Assistant

Qualifications

You may qualify at the GS-11, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service:
  • Applies analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program and administrative management operations carried out by administrative or professional personnel, or substantive administrative support organizations;
  • Recognizes priorities and the need to coordinate work with others and/or balance work assignments of administrative support positions;
  • Utilizes office automation software (Microsoft Outlook, Word, Excel, Teams, and SharePoint) and collaboration tools to accomplish duties in the most efficient manner;
  • Adapts administrative processes, procedures, and systems of the organization and of the goals, priorities, policies to provide administrative support with minimal supervision and greater independence after on-the-job training to the OCJCS Public Affairs Office
OR
B. GS-11 I have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree LL.M., if related.;
OR
C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

You may qualify at the GS-09, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-07 grade level in the Federal service:
  • Applies analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program and administrative management operations carried out by administrative or professional personnel, or substantive administrative support organizations;
  • Recognizes priorities and the need to coordinate work with others and/or balance work assignments of administrative support positions;
  • Utilizes office automation software (Microsoft Outlook, Word, Excel, Teams, and SharePoint) and collaboration tools to accomplish duties in the most efficient manner;
  • Adapts administrative processes, procedures, and systems of the organization and of the goals, priorities, policies to provide administrative support with minimal supervision and greater independence after on-the-job training to the OCJCS Public Affairs Office
OR
B. GS-09 I have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
OR
C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

*NOTE: Failure to provide transcripts will result in you being rated ineligible for this position.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY?

You MUST provide transcripts or other documentation to support your educational claims.

All materials must be submitted by the closing date of the announcement.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities. For further information, visit: Foreign Education

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities - Subpart F
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/register/)

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Selective Service Requirement: Please visit http://www.sss.gov for more information.

For more information, please visit
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Other Notes: Re-employed Annuitant: This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Competencies:

  • Communications
  • Information Management
  • Process Management
  • Security


Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. To claim Military Spouse Preference (MSP) please complete the Military Spouse PPP Self-Certification Checklist, save the document and attach it to your application package.

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc...). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED
1. Your resume:

  • Your resume may be submitted on any format. It must include your name and contact information and support the specialized experience described in this announcement.
  • For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e., "HRS per week and month/year to month/year" or "HRS per week and month/year to present").
  • For additional information see: What to include in your resume
2. Transcripts: (IF YOU ARE USING EDUCATION TO QUALIFY)
  • This position has a degree or education requirement so you are required to submit a copy of your transcript
  • College transcript (s), required if qualifying based on education. We accept unofficial transcripts, as long as they contain your name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned.
3. SF50 (IF APPLICABLE)
  • All current and former civilian Federal employees must submit a copy of your MOST RECENT SF50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc.
4. Veteran's Documents:
  • If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents: DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DODCustomersRequiredSupportingDocumentation.pdf
If you are claiming Military Spouse Preference, you must submit supporting documents with your application package. These documents must provide acceptable information to verify: you reside within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor, proof of military member's active duty status, and other documentation required by the vacancy announcement to which you are applying; and must meet all pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service. Documentation required: Marriage Certificate or License, Signed Self-Certification Checklist, Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable), Transcripts (if applicable). Additional documentation required if previously held a federal position: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months)
Military Spouse PPP Self-certification Checklist

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

  • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12688793.

Agency contact information

JCS Servicing team
Address
Joint Chiefs of Staff
Joint Staff
Pentagon
Washington, DC 20318
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter. All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.

This announcement may be used to fill additional vacancies.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements