Clarification from the agency

UNITED STATES CITIZENS MAY APPLY (no prior federal experience is required).

The AI Product Manager plays a critical role in modernizing CPSC’s analytical ecosystem, leveraging cloud-native platforms, and enabling data-driven decision-making to protect consumers from unreasonable risks of injury or death associated with consumer products. Because of the enterprise breadth of this position, daily contacts with a variety of CPSC offices occur. Most of the services administered by the COE directly support critical CPSC programs. The role also includes mentoring team members, managing vendor relationships, and driving adoption of AI tools to enhance data-driven decision-making across the agency.

The AI Product Manager:

• Leads the planning, execution, and delivery of complex technical initiatives that support the CPSC’s mission and enterprise modernization goals.
• Applies expert-level knowledge of project management, artificial intelligence and machine learning, systems analysis, IT architecture, data security, and project management to deliver secure, scalable, and mission-aligned technology solutions.
• Collaborates with stakeholders to define project scope, technical and functional requirements, and success criteria. 
• Conducts cost-benefit analyses, risk assessments, and compliance reviews to ensure alignment with federal laws, regulations, and CPSC policies.
• Develops and implements project plans, integrates cross-functional activities, and manages resources to ensure timely and cost-effective delivery of IT solutions.
• Participates in interagency working groups, task forces, and strategic planning sessions to align IT initiatives with broader government priorities. Supports change management efforts by facilitating adoption of new systems, processes, and technologies across the organization.
• Leads adoption of AI/ML solutions per federal regulations, CPSC AI governance, and in coordination with the Office of Information Technology (EXIT).
• Establishes testing and validation plans and performs audits to monitor performance drift and stakeholder impacts.
• Coordinates bias/fairness assessments, model documentation, reproducibility, and human-in-the-loop evaluations.
• Reports findings and proposes solutions along with any remedial actions needed to supervisor and/or senior management officials within CPSC.

Conditions of employment

• U.S. Citizenship Required.
• A background investigation is required.
• Must meet certification requirement.

Must be a U.S. Citizen.

This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn.

Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment.  False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided to confirm employee’s identity and eligibility to work. Learn more about E-Verify, including your rights and responsibilities.

You are applying under Delegated Examining and if selected under this authority, you will be required to serve a 1-year probationary period, even if you are a transfer from another federal agency.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the CPSC;
• whether your continued employment would advance organizational goals of the CPSC or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

In addition to the mandatory certification requirement, all applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Qualifying specialized experience must demonstrate the following:  

1) Leading and administering multiple information technology (IT) projects; 2) liaising between stakeholders internally and externally within the private and public sector; AND 3) leading and conducting analytical IT studies, cost-benefit analysis, risk assessments, and/or compliance reviews.

Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held.  Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Applicants must meet the qualifications for this position by the closing date of this announcement.

In addition to the above specialized experience, applicants must also meet the IT-Related proficiency level for all four of the competencies listed below:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Evidence of the above specialized experience and IT-related proficiency must be supported by detailed documentation of duties performed in positions held.  Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above. If you meet the minimum qualifications, you will be rated on the extent and quality of experience and education relevant to the duties of the position.  The CPSC determines the best qualified candidates based on the major job-related competencies and evaluation of your knowledge, skills, and abilities reflected in your application, response to job specific questions for the position, and supporting documents (such as proof of certification) using the category rating process. Your resume must support your answers to the questionnaire, or your category may be changed. All eligible applicants will be placed in one of the following three categories: Best, Better, or Good.

RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

CTAP/ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating (Rating of at least “Better”).

Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.

• Some jobs require additional professional certifications. See the job announcement for details.

Your package must be complete and submitted in the manner specified in this section.  Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.

A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents (such as proof of certification). Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Your resume must clearly demonstrate, in two pages or less, how your skills and experiences align with the "Qualifications" section and support your questionnaire responses. We cannot assume required experience based on your work or academic history. If your resume exceeds two pages, only the first two will be reviewed.

You may use the USAJOBS Resume Builder or upload your own resume. If uploading, ensure it includes all required information and is organized so we can match the following to each position:

1. Job title
2. Employer name
3. Employment dates (MM/DD/YYYY)
4. Hours worked per week (full-time assumed; part-time prorated)
5. Detailed duties, accomplishments, skills, responsibilities, and supervisory details (if applicable)
6. Series and grade or equivalent (for federal positions, if applicable)

Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

If you are a current or former federal employee you must a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.

Veterans' Preference (If Applicable) - If claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.

CTAP/ICTAP eligibles must annotate your questionnaire to reflect that you are applying as a CTAP/ICTAP eligible and you must submit appropriate documentation (such as: a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location).

If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.

Other documents identified in this announcement.

All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have two choices for submitting your supplemental documents:
1. Download from your USAJOBS account; or
2. Upload your file(s)

Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.

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