AIRMAN AND FAMILY READINESS SPECIALIST

Clarification from the agency

THIS POSITION IS OPEN TO THE PUBLIC ***This is an open continuous announcement. Initial cutoff will be 10 AUGUST 2026. Recruitment will continue through the announcement closing date until the position is filled. ***

• Responsible for the overall management, control and execution of the ANG family readiness and support programs to include Personal and Family Life Education services, Airman and Family Readiness Deployment Support, Personal Financial Readiness services, Employment Assistance, Military Child / Youth Program and Education, Transition Assistance Program - Title 32 and 10funding, Wounded, Ill, and Injured Warrior / member and or family member, Disaster Preparedness- EFAC / AFPAAS, Relocation Assistance Program, Exceptional Family Member Program (EFMP),Community Outreach and Cooperative Interface, Voting Assistance Program, and Educates on Survivor Benefit Plan at the unit level. The incumbent is responsible for managing the coordination and accomplishment of the planning, scope, development, design and direction of the family readiness and support programs. Incumbent applies knowledge of management principles, applicable laws, regulations and National Guard Bureau (NGB) guidance to family readiness and support programs. Provides guidance to the ANG Wing leadership in the development and implementation of a family readiness and support program and provides family readiness assistance at the GSUs. Analyzes current Family program support for Wing Families and determines where there are gaps in service or support. Where gaps exist, develops and manages programs that support Wing Families. Monitors the success of implemented programs and makes adjustments as needed. Conducts projects and studies using a variety of analytical techniques in order to document needs and concerns in regards to family readiness and well being.
• Develops plans for an efficient resource management program and maximum support of service delivery to include resource center (discovery center), equipment, funding, tracking, and computerized systems - AFFIRST, etc. Plans include supported projections of long-term family readiness and support plans and resource needs to wing level trends and directives. Analyzes Wing/GSU family readiness and support budget functions and provide recommendations to resolve existing or forecasted shortages. Provides advice and assistance to accommodate family needs during full or partial unit mobilizations and to alleviate concern of unit members about family welfare in the event of mobilization. Provides full services during full or partial federal or state mobilizations, call-ups, and/or military support missions.
• Identifies service member and family issues that require exploration, development, and resolutions, and determines appropriate methods and resources. Assess customer interactions and documents all service related customer and community activities in AFFIRST. Uses formal and informal needs assessment to ensure long term proactive/reactive programs are available. Analyzes ongoing family Wing/GSU services evaluation program and provides recommendations to resolve problems of overlap, duplication, or conflict and to ensure effective goals and objectives are accomplished. Mandated to use AFFIRST to report all metrics to include volunteer coordination, training, and documenting volunteer hours. Products developed through analyses and assessments are used to support and sustain ANG Family Readiness and support to National Guard Bureau, USAir Force MAJCOM Family Matter, and Office of Secretary of Defense taskers.
• Develops and prepares a variety of correspondence and other documentation i.e. formal letters, position papers, reports, briefings, charts, bullet background papers, etc. Develops and presents information for seminars, conferences, and orientation workshops as appropriate for servicemembers, family members and volunteers. Conducts briefings and training for family members and volunteers. Attends conferences, workshops, and meetings on quality of life family readiness, transition, and other support issues for purpose of receiving information as directed.
• Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other organization managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and direction on a wide range of policy, investigative, inspection/exercise, strategic planning, and administrative issues.
• Performs other duties as assigned.

Conditions of employment

Conditions of Employment
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- Must be able to obtain and maintain the appropriate security clearance of the position within one year of appointment.
- May be required to successfully complete a probationary period.
- This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
- May occasionally be required to work other than normal duty hours; overtime may be required.
- For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Education requirement is based upon the qualification standards for the specific position and is stated under the heading "EDUCATION". Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific in describing your experience. EACH APPLICANT MUST FULLY SUBSTANTIATE (IN THEIR OWN WORDS) THAT THEY MEET THE REQUIREMENTS OF THE SPECIALIZED EXPERIENCE LISTED BELOW; OTHERWISE, THE APPLICANT WILL BE CONSIDERED UNQUALIFIED FOR THIS POSITION. DO NOT COPY FROM THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION OR YOU MAY BE DISQUALIFIED.

GENERAL EXPERIENCE: Must possess experience, education or training which provided a general knowledge of principles of organization, management, and administration; compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information; progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable?? work of the position to be filled; experience using computer and automation systems.

SPECIALIZED EXPERIENCE: Must possess 1 year specialized experience equivalent to at least the next lower grade level; experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions; experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations; experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures; experience preparing written communications and oral presentations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Experience or knowledge of the principles, policies, program goals and methodology of the National Guard quality of life programs, including factors that affect work and leisure environments, to identify family issues that require exploration, development, and resolutions, and determines appropriate methods and resources such as referral to social service programs and agencies, to provide information about National Guard assistance programs, to gather and analyze information on problems and difficulties of obtaining assistance using the current system, to provide programs that address such problems, and to recommend action to improve the system.
• Experience working with or knowledge of various analytical techniques to conduct projects and studies to evaluate program effectiveness and efficiency.
• Maintains adequate records and databases to administer the family program and to provide the necessary reports to the Force Support Squadron (FSS) leadership. Provides a quarterly report on expenditures to the Wing FSS/RA after the end of each month. Develops flyers for all unit related family events.
• Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with leadership, individuals/families, service agencies' representatives, and staff.
• Maintains security of assets or confidentiality of information.
• Ability to communicate effectively both orally and in writing.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

To apply for this position, you must submit a complete Application Package. Completed application package includes the following:
NOTE: Failure to submit a completed application package including the following required documentation will result in your application being disqualified.

1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement. In describing your experience, please be clear and concise, we will not make assumptions regarding your experience. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. NOTE: Copying directly from the vacancy announcement or position description may result in disqualification.

• For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your position was in the civil service, it must also include the grade and series for all positions held. If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.
• Resumes must be no longer than two-pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement. In USA Jobs, job seekers must choose a resume that is two pages or less to make it searchable and apply for jobs. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience. Use concise, results focused language, and align with language from the job announcement. Focus on demonstrating skills and competencies. Remove outdated or unrelated experience. Please visit the USAJOBS Help Center for more information: https://help.usajobs.gov/how-to.

2. OF-306 - Declaration for Federal Employment
You will find the OF-306 at this link: https://www.opm.gov/forms/pdf_fill/of0306.pdf
NOTE: Do not answer questions 9 through 13 on page 1 of the OF-306 titled, "Background Information". This information will be collected during pre-employment screening should you receive a conditional offer of employment.

3. SF-181 (Ethnicity and Race Identification)
You will find the SF-181 at this link: https://www.opm.gov/forms/pdf_fill/sf181.pdf

4. Veterans' Preference (if applicable): When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You MUST also provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. An SF-50 is NOT acceptable documentation to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

5. Other supporting documents: These Documents include but are not limited to SF50s (Current and Federal Employees) and current Transcript (Educational Requirements or Substitution of Experience for Education).

NOTE:

• Documents NOT accepted: photographs, copies of position descriptions, performance ratings, awards and letters of recommendation.
• Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position.
• If multiple copies of the same document are uploaded and submitted with your application, only the last copy of the document uploaded will be considered when determining your eligibility and qualifications. For example, if you upload two or more resumes only the last resume uploaded and submitted will be considered.
• Applicants CANNOT be contacted for any required documents listed above. Applicants who submit INCOMPLETE APPLICATIONS will receive a rating of INELIGIBLE. Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, erroneous fax transmissions, etc.

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