Clarification from the agency

Your application will be considered if you are a: • GSA employee and/ or • GSA surplus or displaced employee in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

The Office of Travel, Transportation and Logistics (TTL) provides governmentwide solutions for travel, transportation, fleet management, and emergency management.

As an Accident Management Officer, you will be responsible for performing the following duties: 

• Determines means of improving cost effectiveness of the program and implements changes involving the Fleet Management Centers (FMCs). Monitoring analysis of monthly financial reports and on-site observations devises more efficient, effective and economical methods to provide quality service to customers and improve efficiency.
• Plans work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work; assigns work based on priorities, selective consideration of the difficulty and requirements of assignments and the capabilities of employees; evaluates work performance of subordinates; gives advice, counsel or instruction to employees on both work and administrative matters.
• Coordinates and supervises all activities of the Accident Management Center (AMC), ensuring that procurement of the warranted contracting officers meets contracting regulations. Maintains and integrates financial management systems including budgeting, accounting and managerial-financial reporting. Coordinates and manages activities required for claims resolution to ensure recovery of costs for accidents attributed to third parties.
• Coordinates, directs and supervises all activities of the AMC, ensuring that accident/repair diagnoses are accurate, that warranty rights are preserved, that the highest levels of service are provided, that payments are made as prescribed by regulation and that the maintenance database is maintained promptly and accurately. Devises methods of evaluating the program by developing detailed reports from the national computer database and using reports provided monthly by the GSA Finance Division.
• Works with other AMC Managers and Central Office program officials to analyze and update the national vehicle preventive maintenance program. Works with FMCs, customer agencies, and commercial vendors to implement changes and ensure quality, timely and cost-effective repairs needed to meet established performance measures; Works with FMCs, customer agencies, and commercial vendors to implement procedural changes impacting the Accident Management program.

Conditions of employment

• Direct Deposit of salary check to financial organization required.
• Meet all eligibility criteria within 30 days of the closing date
• Register with the Selective Service if you are a male born after 12/31/1959
• Meet time-in-grade within 30 days of the closing date, if applicable
• US Citizenship or National (Residents of American Samoa and Swains Island)

 If selected, you must meet the following conditions:

• Current or Former Political Appointees:  The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 4 investigation level). You must be granted this clearance before you can start the job.
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
• Serve a one year supervisory or managerial probationary period, if required.

Qualifications

For each job on your resume, provide:

• the exact dates you held  each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-13 salary range starts at $107,103 per year.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. 

Specialized experience is defined as having experience with fleet operations in the automotive field in the areas of acquisitions, maintenance repair, and accident management. This experience must include the following:

• Serving as a liaison working with customers and vendors implementing procedural changes impacting an Accident Management program;
• Inputting data into an automated vehicle management system to manage fleet acquisition and repair; and
• Providing direction, guidance and coordination of fleet management program policies and initiatives to staff.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of Subject Matter Experts (SMEs) will review the resumes of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

1. Knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness and efficiency of Accident Management Center (AMC) operations based on analysis of issues identified through the nationwide program.
2. Knowledge of work plans and scheduling the work of subordinates, counsels’ subordinates on all employment-related issues, establishes and modifies employee position descriptions, makes selections for employment and promotion, establishes employee performance standards, evaluates employee performance.
3. Skill reviewing and approving reports, decisions, case documents, contracts, and other action documents to include familiarity with GSA and Federal contract terminology and procedures.
4. Ability to translate technical specifications into actionable repair plans, use a Fleet Management System (FMS) for operational oversight, and provide support to various stakeholders. 
5. Skills to communicate orally and in writing with a wide variety of customers in varying situations, requiring the employee to act in a manner which supports customer service and the image of the fleet management program.

Demonstration of these KSAs must be supported by your resume. Applicants should also make note of each KSA, as you will be asked to address them later in the application process.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Resume: Your resume should not exceed 2 pages and must demonstrate the specialized experience related to the position for which you are applying. Resumes exceeding two pages will not be accepted by USAJOBS and will prevent your application from moving forward in the hiring process.  Your resume must contain the following information:

• Name, address, telephone number, email address;

• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

Your resume should contain enough information to make a valid determination that you fully meet the basic, general, or specialized experience requirements for each grade level you are applying. This information must be clearly identified in your resume. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

GSA OIG Employees: Submit latest SF 50 (other than award SF 50)

CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

Next steps