Duties
The incumbent will provide administrative and clerical assistance to the GM and management staff as needed to support the everyday business operation. May include, but not limited to: drafts personnel actions, supports in preparing Human Resources forms, designs forms, responsible for business calendar, support in using department's security system, handles confidential and sensitive information, emails and communicates employee schedules, sends notices to staff, assists with budget preparations, prepares purchase orders, purchases materials, may be the point of contact for certain situations, maintains manager's calendar, prepares productivity data, organizes mail, maintains safety files, reports safety and maintenance issues, and provides customer service support.
Additional duties may include:
- Process vendor invoices, processes and maintains accounts payable and receivable invoices, maintains operating expense file, employee meal document, prepares bag deposits and any other documents necessary to assist in completing the billing process.
- Prepares initial payroll detail for management's signature, processes time and attendance reports for employees.
- Provides support to management, may include organizing and ordering inventory, supplies, maintains inventory labels, and may be a receiving agent.
- Provides support as needed for online services, shopping card, engraving, crests, awards program, special events, brochure design, operates digital camera, vending orders, processes special events documents, may be called upon for Midshipmen (mission) support events.
- Assists management by attending off-site meetings and trade shows, assist in tickets sales, may be a purchase card holder.
- Responsible for Point of Sale (POS) information.
- Prepares daily reports, maintains discrepancy logs for sales store clerks after resolution, runs daily sales reports, and maintains ongoing logs, consolidates information for management POS reports. Performs reconciling duties on product and cash counts, assists with retail and cashier duties when needed. Reports quarterly, documentation of commission events and proof of payments.
- Assists management on maintaining department SOP's.
- Enters new employees in to the hand scan timekeeper, communicates timekeeping procedures to staff, documents and tracks hours worked, prepares federal documents for Management authorization when needed, maintains department bulletin board, forwards personnel and medical documents to Human Resources.
- Coordinate all aspects of travel to include process travel requests, coordinate travel arrangements and ensure timely completion of travel claims.
- Performs other duties as assigned by Department Manager.
Requirements
Conditions of Employment
- See Duties and Qualifications.
Qualifications
KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows:
**Responses must be included on the KSA portion of the online application**
1. Incumbent must have a two-year college degree or higher; or equivalent administrative experience. A degree in business administration or office administration preferred.
2. Incumbent must be proficient with Google platform, Power Point, and Excel spreadsheets. Experience using Point of Sale (POS) system and Customer Relationship Management (CRM) System preferred.
3. Incumbent must possess strong written and oral communication skills, to clearly present information to a variety of audiences at varying levels of authority.
4. Incumbent must be able to solve problems independently, using creative and strategic skillsets.
5. Incumbent must have customer service experience. Experience in tourism or hospitality preferred.
Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired knowledge, skills, and abilities (KSAs).
- Must obtain and maintain a secret security clearance - requires 18 years of age
- Males born after December 31, 1959 must be registered for Selective Service
- Verification of employment eligibility in the United States is required
- One-year probationary period
- U.S. Citizenship is required for Tier 3 Positions
- Must be able to understand and communicate in English
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired knowledge, skills, and abilities (KSAs).