Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies. First area of consideration is Facility. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

• Attends and represents the leadership in administrative, workgroup, and multi/interdisciplinary committee meetings to evaluate policy matters relating to operation of pharmacy services, and relay potential policy impacts and recommendations to the Chief of the service.
• Oversees the full range of human resources requirements, develop staffing plans, manage personnel requirements, and acts as a liaison with human resources regarding personnel related matters.
• Advises supervisors and personnel on HR policies and practices, employee/labor relations, benefits, training, and pay and leave administration.
• Performs cost analysis for various staffing, equipment, and services, and prepare statements of work and FORCE requests for approval.
• Creates, manages, tracks, and forecasts multiple fund control points.
• Evaluates financial trends, forecasts, and prepares justifications with the Chief and supervisors to formulate, prepare, and manage multiple budgets.
• Compiles and analyzes workload data for clinical, inpatient, and outpatient operations to prepare administrative reports for management briefing for Chief of the service.
• Plans, assesses, and projects future needs regarding staffing, office space and equipment to procure necessary resources to facilitate optimal operations.
• Compile information, analyze trends in data, prepare reports as required by the service or medical center administration such as monthly, quarterly, and annual reports, performance measures, workload statistics, performance improvement plans and implement any actions necessary to improve outcomes.
• Identify and investigate problem areas with the service and provide instruction and assistance on a regular basis to Pharmacy Service personnel, other service managers, and/or leadership to resolve such problems.
• Serves as the liaison between Pharmacy Prime Vendors and contractors such as the Pharmacy Controlled Substance Destruction and Wall to Wall Inventory servicers.
• Proposes improvements to administrative directives and polices.
• Performs budget execution functions to ensure that expenditures are consistent with budget formulation plans as the fiscal year progresses.
• Provides advice and guidance for improvement and anticipates potential areas for concern or questions that should be addressed when making recommendations.
• Assists in the review, assessment, interview, and selection of individuals to fill vacancies in the Pharmacy Service.
• Advises supervisors and employees on the interpretation and application of a variety of human resource policies, practices, including staffing, classification, employee/labor relations, benefits, time and leave and related areas.
• Ensures that performance ratings are submitted in a timely manner in accordance with regulatory guidelines.
• Responsible for the forecasting, creation, proposal, and management of the Centralized Mail Order Pharmacy (CMOP) budget for the Orlando VA Healthcare System (OV AHCS).
• Independently composes the annual management briefing for the Pharmacy Service for final approval by the Chief of Pharmacy.
• Performs cost analysis regarding advisability of using fee basis contracts, contracts with private sector, and arrangement with other VA entities for staffing, equipment, and provision of clinical services.
• Functions as a primary Contract Officer Representative (COR) for OV AHCS Pharmacy Service contract for Audiocare and Prefill/RxReady services.
• Custodial official for all Pharmacy equipment, including oversight of Pharmacy Equipment Inventory List (EIL) and new equipment requests

Work Schedule: Monday- Friday, 8:00 am- 4:30pm, Employees may be required to work day, evening, night, weekend , holiday and or compressed, tours on a rotating schedule. The hours may vary per the needs of the service and will rotate, on a fair and equitable basis, to include weekends and holidays.
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/ PD#: Administrative Officer/PD06737-0 and PD067370
Relocation/Recruitment Incentives: Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for the GS-09 and GS-11 positions, applicants must meet all requirements by the closing date of this announcement, 05/11/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

For GS-9 Position You may qualify based on your experience and/or education as described below:

Specialized experience : Examples of specialized experience would typically include, but are not limited to:

• Attends and represents the leadership in administrative, workgroup, and multi/interdisciplinary committee meetings to evaluate policy matters relating to operation of pharmacy services, and relay potential policy impacts and recommendations to the Chief of the service.
• Oversees the full range of human resources requirements, develop staffing plans, manage personnel requirements, and acts as a liaison with human resources regarding personnel related matters.
• Advises supervisors and personnel on HR policies and practices, employee/labor relations, benefits, training, and pay and leave administration.
• Performs cost analysis for various staffing, equipment, and services, and prepare statements of work and FORCE requests for approval. Creates, manages, tracks, and forecasts multiple fund control points.
• Evaluates financial trends, forecasts, and prepares justifications with the Chief and supervisors to formulate, prepare, and manage multiple budgets.
• Compiles and analyzes workload data for clinical, inpatient, and outpatient operations to prepare administrative reports for management briefing for Chief of the service.
• Plans, assesses, and projects future needs regarding staffing, office space and equipment to procure necessary resources to facilitate optimal operations.

OR

Education:

• Applicants may substitute education for the required experience.
• To qualify based on education for this grade level you must have a
  • master's or equivalent graduate degree
  • 2 full years of progressively higher level graduate education leading to such a degree or
  • LL.B. or J.D., if related, if related.

NOTE:

• Transcripts (unofficial or official) must be submitted with your application materials.
• Education cannot be credited without documentation.

OR

Combination of Experience & Education:

• Applicants may also combine education and experience to qualify at this level.
• You must have an appropriate combination of specialized experience and education

NOTE:

• Transcripts (unofficial or official) must be submitted with your application materials.
• Education cannot be credited without documentation.

For GS-11 position You may qualify based on your experience and/or education as described below:

Specialized experience

Examples of specialized experience would typically include, but are not limited to:

• Attends and represents the leadership in administrative, workgroup, and multi/interdisciplinary committee meetings to evaluate policy matters relating to operation of pharmacy services, and relay potential policy impacts and recommendations to the Chief of the service.
• Oversees the full range of human resources requirements, develop staffing plans, manage personnel requirements, and acts as a liaison with human resources regarding personnel related matters.
• Advises supervisors and personnel on HR policies and practices, employee/labor relations, benefits, training, and pay and leave administration.
• Performs cost analysis for various staffing, equipment, and services, and prepare statements of work and FORCE requests for approval.
• Creates, manages, tracks, and forecasts multiple fund control points.
• Evaluates financial trends, forecasts, and prepares justifications with the Chief and supervisors to formulate, prepare, and manage multiple budgets.
• Compiles and analyzes workload data for clinical, inpatient, and outpatient operations to prepare administrative reports for management briefing for Chief of the service.
• Plans, assesses, and projects future needs regarding staffing, office space and equipment to procure necessary resources to facilitate optimal operations.

OR

Education:

• Applicants may substitute education for the required experience.
• To qualify based on education for this grade level you must have a
  • Ph.D. or equivalent doctoral degree
  • 3 full years of progressively higher level graduate education leading to such a degree or
  • LL.M., if related

NOTE:

• Transcripts (unofficial or official) must be submitted with your application materials.
• Education cannot be credited without documentation.

OR

Combination of Experience & Education:

• Applicants may also combine education and experience to qualify at this level.
• You must have an appropriate combination of specialized experience and education

NOTE:

• Transcripts (unofficial or official) must be submitted with your application materials.
• Education cannot be credited without documentation.

You will be rated on the following Competencies for this position:

• Administration and Management
• Analysis and Problem Solving
• Attention to Detail
• Budget Administration
• Contract Administration
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Personnel and Human Resources
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS 11.

Physical Requirements: The work is generally sedentary. Typically, the employee may sit comfortably to do the work. Work is generally performed in an office setting with significant time involved on computer systems. It occasionally requires carrying of light objects such as files, books and papers; some walking, standing and bending. Since patient care is provided at various locations, the incumbent would be driving to these location on periodic basis. There are no special physical demands required to perform the work.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration - Eligible applications will be reviewed and referred in the following order:

1. Current permanent VA employees of the facility.
2. All other VA employees.


IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• Resume/ CV over 2 pages
• Resume
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

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