Clarification from the agency

Federal employees (serving on a career/career-conditional appointment or covered under OPM's Interchange Agreement); Reinstatement/Transfer Eligibles, 30% Disabled Vets, VRAs, Schedule A eligibles; Preference eligible veterans or veterans separated from the armed forces under honorable conditions after three or more years of continuous active service. Land and Base Management, military spouses, Career transition (CTAP/ICTAP, RPL), Peace Corps & AmeriCorps Vista, Special authorities.

Duties include but are not limited too:

• Serves as the principal administrative advisor to the Chief, Environmental Management Service (EMS), and provides comprehensive administrative and operational support to all EMS programs including Healthcare Sanitation, Interior Design, Textile Care, Laundry, Recycling, and Waste Management operations.
• Participates in collaboration with the Service Chief in both long- and short-range administrative and resource planning by coordinating the operational and administrative needs of the service.
• Assists in managing and coordinating all administrative aspects of the service and participates in the development and implementation of policies and procedures that affect service operations and customer support activities.
• Conducts studies, surveys, and analyses and submits or validates reports pertaining to performance measures, workload, and service efficiency. Develops analytical tools, databases, and tracking systems to collect, format, and evaluate operational data and present findings and recommendations to management in an organized and actionable format
• Uses automated systems and software, including Power BI and other data tools, to analyze trends, identify best practices, and implement improvements that enhance effectiveness and efficiency of service processes. Monitors and evaluates system performance, identifies deficiencies, and assists leadership in developing corrective actions.
• Reviews, revises, and drafts procedural guidance to ensure compliance with National, VISN, and local policies as well as accreditation and regulatory requirements. Responds to VA/VISN surveys, reports, and data validation requests related to service operations
• Provides personnel management and administrative advisory services to the Chief, EMS, and section supervisors on matters related to staffing, workforce planning, and personnel administration.
• Assists management with projecting staffing needs, preparing recruitment documentation, writing and updating position descriptions, developing job analyses, preparing performance plans and appraisals, identifying training needs, and processing related personnel actions.
• Coordinates personnel actions with Human Resources offices and monitors progress through completion.
• Reviews, analyzes, and interprets incoming personnel requests and recommends appropriate actions or alternatives based on knowledge of internal operations, agency personnel policies, budgetary constraints, and workload priorities.
• Alerts management to issues requiring HR intervention and provides guidance on resolving complex personnel matters.
• Ability to communicate effectively, both orally and in writing, to prepare reports and briefings, advise leadership, coordinate with stakeholders, and influence acceptance of recommendations.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30 am - 4:00 PM
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD112960

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/08/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9 and for the for a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience for GS-9: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: . Assists in managing and coordinating all administrative aspects of the service and participates in the development and implementation of policies and procedures that affect service operations and customer support activities. Conducts studies, surveys, and analyses and submits or validates reports pertaining to performance measures, workload, and service efficiency. Develops analytical tools, databases, and tracking systems to collect, format, and evaluate operational data and present findings and recommendations to management in an organized and actionable format. Uses automated systems and software, including Power BI and other data tools, to analyze trends, identify best practices, and implement improvements that enhance effectiveness and efficiency of service processes. Monitors and evaluates system performance, identifies deficiencies, and assists leadership in developing corrective actions. Reviews, revises, and drafts procedural guidance to ensure compliance and local policies as well as accreditation and regulatory requirements. Responds to surveys, reports, and data validation requests related to service operations. Provides administrative oversight for performance measures, risk and briefings to service leadership and participates in planning and justification of future budgetary needs. Serves as a key participant in manpower utilization, space planning, and equipment utilization programs to ensure effective use of resources. Reviews orders to verify operational need and appropriate use of funds. Educates and advises service personnel on budgetary and financial processes and requirements.

OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. if related. Such education must demonstrate the knowledge, skills and abilities necessary to do the work. (Transcripts required)

OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level. (Transcripts required).

• Specialized Experience for GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Specialized experience includes Advises leadership on budgeting and financial management for EMS operations, including budget formulation, justification, execution, and reporting. Develops budget estimates and spending plans aligned with operational priorities. Maintains awareness of available resources and makes recommendations regarding the distribution or redistribution of funds. Tracks expenditures across multiple fund control points and programs and maintains a running account of funds allocated and expended. Develops monthly and quarterly cost ceilings and monitors spending to ensure accounts remain within authorized limits. Establishes internal controls to ensure sound fiscal management in accordance with applicable policies, procedures, and regulations. Analyzes financial and workload data to identify trends, variances, and cost-saving opportunities. Provides financial reports. Knowledge and skill in communicating complex and abstract concepts, proofreading and reviewing documents for content and accuracy, and presenting findings, recommendations, and negotiated solutions to service staff, supervisors, and leadership during meetings, briefings, and planning sessions. Extensive knowledge of multiple automated systems and software applications including Microsoft Office Suite, VistA, Above Par, SharePoint, and Adobe Professional sufficient to develop reports, databases, dashboards, and analytical tools used to track workload, financial, and performance data.

OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctorial degree or 3 full years of progressively higher level education leading to such degree or LL.M., if related. (Transcripts required).

OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate education in excess of 18 semester hours. (Transcripts required)

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

• Attention to Detail
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

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