Administrative Officer (Dental)

Clarification from the agency

Hiring Paths Career transition (CTAP, ICTAP, RPL) Family of overseas employees Federal employees - Competitive service Federal employees - Excepted service Individuals with disabilities Internal to an agency - appears on USAJOBS Land & base management Military spouses Peace Corps & AmeriCorps Vista Special authorities Veterans

The Administrative Officer at this level (GS-11) has responsibility of all office staff and has authority to make changes to the administrative programs to support Dental goals. Major duties and responsibilities include:

• Oversees and facilitates the administrative management for Dental.
• Provides technical and administrative supervision to a Budget Technician, Program Support Assistant (OA) and administrative support staff.
• Manages the incentive awards program.
• Carries out Equal Employment Opportunity policies and program activities.
• Develops indicators, monitors and compiles data collection and analysis, and corrects actions and preparation of related reports
• Independently develops, plans, issues and implements procedures to comply with directives concerning administrative matters.
• Analyzes and evaluates problems, makes recommendations, and devises solutions to systems administration, training management, publication management and data management within the division.
• Participates in regular meetings with leadership and other senior members to address administrative management issues, resolve problems and provide recommendations for correcting or improving processes and programs.
• Serves as the department Automated Data Processing Application Coordinator (ADPAC) and Contracting Officer's Representative (COR).
• Manages, monitors, coordinates and provides regulatory guidance on all personnel actions, organizational structures and position management for the Service.
• Reviews, interprets and provides recommendations for the revision of regulatory guidelines, policies and standing operating procedures pertinent to personnel administration and all Service operations.
• Participates in the planning for budgeting needs and financial management for Dental.
• Attends budget calls, reviewing guidelines and instructions in order to brief managers of schedules and data requirements.
• Coordinate with Assistant Chief to control purchasing and use of supplies.
• Reviews office needs in order to plan and develop budget data and justification for review and approval.
• Performs other related duties as assigned.

Conditions of employment

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2026.
Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.

• Examples of specialized experience would typically include, but are not limited to:
  • Interpret administrative policies, identify requirements, develop and implement procedures, and advise management on administrative matters.
  • Plans, coordinate, and monitor administrative projects, initiatives, and organizational activities to include: coordinating administrative projects and organizational activities, including staffing, systems access, and process changes.
  • Provide advice and guidance to managers, staff, customers, and stakeholders; coordinates responses to information requests and leadership inquiries; and prepares written correspondence, reports, recommendations, briefings, and other management products.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment

.Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.You will be assessed on the following Competencies for this position:

• Administration and Management
• Planning and Evaluating
• Problem Solving

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications:

• Experience developing and implementing administrative policies and procedures, and providing advice to management on administrative operational issues, ideally within a human resources or human capital services environment.
• Experience supporting the establishment of a new organizational structure, including assisting with staffing determinations, developing standard operating procedures (SOPs), and coordinating training and development efforts during a transition or reorganization.
• Experience serving as a liaison between staff, management, and other organizational components - including drafting Memorandums of Understanding (MOUs) or Service Level Agreements (SLAs), and monitoring the progress and effectiveness of programs or initiatives.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.Local Commuting Area:The local commuting area for this position is defined as being within 50 miles of available VA office space.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.You will be assessed on the following Competencies for this position:

• Attention to Detail
• Decision Making
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Area of Consideration: Eligible applicants will be reviewed and referred in the following order:

• CTAP Eligibles
• Station Employees
• All other Agency current, permanent VA Employees

During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Next steps