Administrative Services Assistant (Office Automation)

Clarification from the agency

Open to all U.S. Citizens and Nationals. Preference for eligible veterans will be applied.

If selected for this position, you will join a well-respected team that is responsible for providing administrative support services.

Typical work assignments will include:

• Provide a variety of administrative assistance services: Compose correspondence such as letters, endorsements, memoranda and electronic correspondence from records or files maintained.
• Prepare a variety of recurring and special reports, compiling data and obtaining required information. Advise employees on all procedural and administrative functions related to reports.
• Establish and maintain office files, records, logs, and manuals in accordance with specified file systems and office needs.
• Perform front desk duties such as screening visitors and accepting phone calls.
• Receive and review incoming mail and determine if it is appropriate to call to the attention of a supervisor or to redirect other organizational entities.
• Disseminate mail (hand-delivered mail, packages, supplies, etc.).
• Maintain logs of current inventories, conduct inventories of supplies to ascertain stock and reorder levels for offices.
• Assists with purchasing actions of routine office supplies and general office requirements. Obtain missing or corrected data from supporting documents, operating instructions, or supervisor. Documents include precise specifications and requirements.
• Assists with government owned vehicles, to include scheduling for maintenance, repairs and registration of government vehicles assigned to the district in a timely manner.
• Coordinate and manage facility maintenance requests to ensure timely resolution of issues.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Conditions of employment

• You must be a United States Citizen or National.
• You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
• You may be required to complete a one-year probationary period. See “Additional Information” section for specific details.
• Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
• You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.
• A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.

Qualifications

To qualify for the position of Administrative Services Assistant (Office Automation), at GS-0303-5, you must meet the qualification requirements listed below.

GS-05:To be qualified at the GS-05 level you must have at least one year of specialized experience equivalent to the GS-04 level in the Federal service.

Specialized experience is defined as experience providing a variety of clerical and administrative functions such as producing written documents utilizing office automation software; obtaining information from files or general reference sources; maintaining files, inputting information into databases or spreadsheets; sorting and retrieving data to produce documents and reports; preparing and/or assisting with travel requests and vouchers; conducting inventory, processing supply requests; purchasing office supplies and reconciling purchase card statements; managing company vehicles; and receiving telephone calls and visitors to the office.

For GS-5 level positions only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Two full academic years of study (60 semester hours) beyond the second year is equivalent to 1 year of specialized experience.

To be qualified, you must type at least 40 words per minute based on a 5 minute sample with three or fewer errors. (A typing test may later be required.).

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

You MUST meet all qualification requirements by the 09/09/2026 of this announcement.

Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.

After you submit your application, you will receive notification indicated whether or not the USA Hire assessment is required. You will have 48 hours from the closing date of this announcement 09/09/2026 to complete the assessment which is part of your application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are qualified for this job, your resume and supporting documentation will be compared to your responses on the application questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

If it is determined that you meet minimum qualification requirements and the technical or alternative assessment, your application will then be placed in one of three categories based on the assessment results: Best Qualified, Highly Qualified, or Qualified. Within these categories veterans' preference eligibles will receive selection priority over non-veteran preference eligibles.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your USAHIRE assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13021672.

It is your responsibility to carefully review the list of required documents below and submit the necessary documentation based on your eligibility.

Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

Required: Resume- Your resume cannot exceed two pages - you will be deemed ineligible and receive no further consideration if your resume exceeds two pages - see USAJOBS for formatting requirements. Include relevant employment history as outlined below for each job:

• Official position title (if Federal, include series/grade),
• Employer name and contact information,
• Start and end dates (for full consideration you must include month, day, and year),
• Indicate full-time or number of hours worked per week if part-time, and
• A list of duties performed and accomplishments.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Required: If you are using education to qualify for this position, or education is required: You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of awards

Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal. If your SF 50 shows a promotion, please provide an additional SF 50 to show the time in grade requirement has been met.
Please note your SF-50 must include your FPL in the remark section (e.g., appointment, reassignment, promotion actions), pay adjustments and awards do not include this information so they are not acceptable.

Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.

Required, if applicable: VEOA documentation In order to verify your Veterans' Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable).

If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, you must submit documentation to support your request, including the Reasonable Accommodation Request Form found at: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

• Position title;
• Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
• Agency; and
• Beginning and ending dates of appointment.

Next steps