Summary
The incumbent serves as an Administrative Support Assistant (ASA) for the Behavioral Health Service (BH) and reports to the Administrative Officer (A/O) for BH. The Boise BH Service includes clinical and administrative staff and provides services for Psychiatry, Social Work, Psychology, and a wide variety of Clinical Programs and numerous Service level functions.
This job is open to
Clarification from the agency
ALL US CITIZENS
DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.
Duties
Duties include but are not limited to:
- Duties and assignments include administrative program management and support for BH Service leadership, Supervisors, Program Managers, and Service staff.
- he PSA's are responsible to administratively coordinate and manage a variety of Clinical Programs and is the administrative resource and point of contact for all administrative issues and needs relevant to the programs they maintain.
- Programs include support and administrative management of; Residential Substance Abuse (SARRTP), Out Patient Substance Abuse (OSAT), MH Intensive Case Management (MHICM), Homeless program (HCHV, HUD-VASH, HCHV, GDP), Veterans Justice Outreach (VJO), Suicide Prevention, Tele-MH, Military Sexual Trauma (MST), Compensated Work Therapy (CWT), Post Traumatic Stress (PCT), Vocational Rehabilitation, Integrated Care, and all General and specialty MH programs, Psychology, Psychiatry, Nursing, and Social Work needs.
- Access and manage a broad spectrum of situation and problems as they arise daily as well as develop, prepare, and maintain recurring statistical reports and performing data analysis.
- Will possess comprehensive knowledge relevant to all BH programs and the administrative functioning of those programs to include: service polices directives, and SOP's.
- must be able to provide administrative cross coverage for all BH programs and work in concert with each other to complete the mission and program goals for the BH Services, in a timely and professional manor, and in accordance with the Uniform Mental Health Service Package (UMHSP).
- Provide administrative management and will be the primary point of contact (POC) for various BH functions/activities and computer programs to include: Talent Management System (TMS), Share Point program POC, Primary Care Management Module {PCMM) program, payroll backup for lead Administrative Support Assistant, specialty service budget control/management, and service fleet vehicle management.
- Ensure clinician training and accreditation files and requirements are up to date and current.
- Serves as team members on various BH Service teams, committees and oversight entities which include: Disruptive Behavior, Performance Improvement, System Redesign, BH Treatment Team, CARF committee, Core Leadership, SARRTP Advisory Board, and Suicide Prevention team.
- Incumbent will be an active team member providing analytical and evaluative program support to include: data extraction that is extensive and meticulous in that the data is lengthy and contains various data points e.g age, race, gender, period of service, etc.
- develop and maintain a system of records for each area of responsibility that will provide documentation to meet the requirements of not only the Medical Center but also a number of accrediting and inspecting agencies such as JAHCO, OIG, SOARS, CARF, VISN, and VACO.
- Develop, modify and maintain databases that will organize information obtained from a variety of sources and systems of record for each area of responsibility and utilize these databases to analyze program information, perform evaluation of data, and create reports and tracking mechanisms developed by self for both presentation to leadership and to sustain and improve program functioning.
- Coordinates a variety of program-wide routine and special needs projects, reports, surveys, and administrative activities for the BH Service.
- analyze, interprets, synthesizes data, identifies trends/patterns, suggest resolutions/alternate resolution to leadership, and options for action plans.
Work Schedule: Monday - Friday; 8:00 a.m. - 4:30 p.m.
Telework: This is not a telework position
Remote: This is not remote position.
Position Description Title/PD#: Administrative Support Assistant/PD60203A
Physical Requirements: No special physical qualifications are required to perform the work. The work requires the ability to move around the office and carry light items such as office files. The work requires ability to walk to certain areas of the main hospital. Also requires long periods of intense concentration with frequent interruptions.
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all specialized experience requirements within 30 days of the closing date of this announcement, 09/20/2024.
You may qualify based on your experience as described below:
- Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade, GS-04, in the normal line of progression for the occupation in the organization in the federal service, or equivalent experience in the private or public sector, that has equipped you the particular knowledge, skills, and abilities required to successfully perform the duties of this Administrative Support Assistant position. Examples of specialized experience would typically include, but are not limited to: Skill in the use of core computer programs and office equipment and their functions; Word, Excel, Power Point, fax, and copy machines; Answers phone calls, screens calls, takes messages, transfers calls, locates staff for emergency messages; prepare and organize detailed and wide-ranging data for reports and present findings in an organized, understandable, and professional manor; Screens all outgoing correspondence for neatness, clarity, correct grammatical content, and adherence to established format and procedures; Enters patient data into computers for analysis, retrieves patient data, and assists in maintaining methods of relocating patients after discharge; Schedules meetings for Service staff; Prepares agendas and minutes for distribution, including attachment, and action item follow-up as needed. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week.
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR,
- Combination: Applicants may also combine education and experience to qualify at this level. You must have equivalent combinations of successfully completed post-high school education (beyond the second year) and specialized experience to meet total qualification requirements at the GS-05 level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Transcripts required.
To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Resume Reminder - Your resume must include the following information for each job listed:
- Job title
- Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary/Rank etc.
- Series and Grade, if applicable, for all Federal positions you have held
- References, current or recent supervisor
Do not include the following types of information in your resume:
- Classified or Government sensitive information
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- Other (1)
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 09/20/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12538608.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
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