Administrative Support Assistant Job in Boqueron, Cabo Rojo, PR

This position is a Administrative Support Assistant, GS- 0303-7 working in Boqueron, Puerto Rico for the R4-Caribbean Islands Refuges.

NOTE: This position requires an individual that can speak fluent English and Spanish.

This position is also open to status candidates under announcement R4-25-12608801-KD-MP. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

Clarification from the agency

Open to all U.S. Citizens. ICTAP/CTAP eligibles.

Qualifications

Education

PROOF OF EDUCATION: All applicants who are using education or a combination of education and experience to qualify must submit copies of official or unofficial transcripts which include grades, credit hours earned, major(s), grade point average or class ranking, institution name, and student name. If any required coursework is not easily recognizable on transcripts, or if you believe a portion of a particular course can be credited toward meeting an educational requirement, you must also provide a memorandum on letterhead from the institution's registrar, dean, or other appropriate official stating the percentage of the course that should be considered to meet the requirement and the equivalent number of units. Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Additional information

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications outlined above.

Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you meet the qualifications your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. Note: If, after reviewing your resume and supporting documentation, a determination is made that you have inflated your qualifications which resulted in you being listed in the highest quality category, you may lose consideration, or be assigned to a lower quality category for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Knowledge of Governmental travel policies, regulations, terminology, formats, and procedures, including familiarly of reference to a large array of laws and regulations, in order to research and resolve travel issues of a variety of different types.
• Skill in using computers and various automated software, including databases, spreadsheets and other automated processes.
• Knowledge of federal regulations, policies, and procedures to ensure compliance in administrative policies and provide administrative support services for Staff(s).
• Skill in providing customer service to the public and other government agencies.
• Ability to coordinate multiple administrative functions for a business team, including timekeeping, payroll, travel, and ensuring adherence to regulations, policy, and procedural requirements.

All qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The category ratings for this position are: Best Qualified, Well Qualified, and Qualified

The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

This vacancy will utilize a multiple hurdle assessment process to determine the qualifications of applicants. The first hurdle will consist of applicants completing an occupational questionnaire related to the major duties and competencies of the position. The second hurdle will consist of applicant resumes being reviewed by a Subject Matter Expert (SME) panel for related position competencies against a pre-determined rating schedule. This process will determine the final rating of the applicant for possible referral to the hiring official for hiring consideration.

You must submit a complete application package. We will not make assumptions about your experience and/or education.

Required Documents:

1. Resume: Your resume must describe your job-related qualifications (paid and non-paid work experience) that includes job title, beginning and ending dates (month and year), hours worked per week, and description of job duties. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included. If you use your own resume, curriculum vitae, or any other written form, you must ensure this information is provided. Your resume must show complete information for each job entry to support minimum qualifications. Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package. Note: Current and former Federal employees should include pay plan, series, and grade level for relevant federal experience.

• Do not include the following types of information in your resume:
  • Classified or government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents

Additional Documentation, if applicable:
1. Cover Letter

2. College Transcripts: Please refer to the education section above for additional information. Unofficial transcripts are acceptable. A copy of your official transcripts may be required if you are selected.

3. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.

4. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.

5. Current and former federal employees - It is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include appointments/separations, promotions, within-grade increases.

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Review the appointment eligibility criteria in the application preview linked below. The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text. You may qualify for more than one eligibility, so please choose carefully. If you respond that you do not meet any of the eligibility criteria, you will not be considered for this position under this announcement.

Agency contact information

Learn more about this agency

Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.

You will be notified if this job is filled or canceled. Timelines for this process vary widely.