You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application and assessment process are complete, qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The categories for this announcement are defined as:
Best-Qualified, Well-Qualified, and Qualified. Your resume and supporting documentation will then be used to determine if you are qualified for this job. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the Assessment Questionnaire and any additional assessment required for this position. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Cheating on the online assessment may also result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
You will be evaluated for this job based on:
- The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.
- On-line job Assessment Questionnaire
- Competency based scaled self-report responses
- Written assessment-Used to collect information about an applicants' training, education, experience, and past achievements related to critical job competencies. Applicants who meet a pre-determined score based on their responses to the traditional occupational questionnaire (self-assessment) will be required to respond to a written assessment.
- Instructions related to the written assessment will be sent to applicants within 14 days of the vacancy closing date to the email address associated with the applicants' USA Jobs profile. Applicants must monitor their email and return their responses to the written prompts within a specified time frame after receiving notification. This time frame will be no earlier than 72 hours.
You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics):
Note: Duplicative competencies indicate that the competency is being assessed in both the Assessment Questionnaire and additional assessment.
- Attention to Detail
- Customer Service
- Oral Communication
- Technical Competency – Support Services
- Written Communication
If your final score places you in the group of best qualified candidates, and you meet all eligibility and qualification requirements, you may be referred to the hiring official for further consideration.
The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).