Administrative Support Assistant (OA) Job in Medora, ND

Vacancy No. MW-1542-THRO-25-12662860-DE Department National Park Service
Salary $36,825.00 to $52,426.00 Grade 4 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 1/21/2025 Close Date 2/3/2025
Job Link Apply Online Who may apply Public
Locations:
Medora, ND


Summary

This position is located in Theodore Roosevelt National Park, in the Branch of Administration Division.

The primary purpose of the position is to perform a wide variety of standard and non-standard administrative support and clerical tasks and resolution of recurring, and to a lesser degree, non-recurring problems in support of human resources, budget, acquisition and property management, and other administrative support services, and to perform staff support work in each of these areas.

This job is open to

Clarification from the agency

U.S. Citizens, Interagency Career Transition Assistance Program (ICTAP), and Career Transition Assistance Program (CTAP).

Duties

The Administrative Support Assistant (OA) is an important member of the administrative team at Theodore Roosevelt National Park, providing a number of vital services for the park and its employees. Major duties may include, but are not limited to the following:

  • Serves as receptionist for the Headquarters building, answering the telephone and greeting and assisting office visitors.
  • Processes all incoming and outgoing mail.
  • Arranges travel for all employees, preparing travel authorizations and vouchers, and answering technical questions related to travel.
  • Serves as the primary timekeeper for the park, processing electronic time and attendance records and working with the payroll office to resolve problems.
  • Prepares and manages correspondence and memoranda and maintains both electronic and paper files.
In addition, at the GS-05 level:
  • Manages accountable property for the park, maintaining current inventory records in FBMS and assisting with the disposal of excess/surplus property.
  • Provides more in-depth knowledge of travel related questions.
  • Provides more in-depth knowledge of payroll related questions.
Duties will be developmental in nature when filled below the full performance level.

AREA INFORMATION: Theodore Roosevelt National Park is located in the badlands of western North Dakota. The park consists of three separate Units: The South Unit, Elkhorn Ranch Unit, and North Unit. The colorful Little Missouri River Badlands provide a scenic backdrop to Theodore Roosevelt National Park, which is home to a variety of plants and abundant wildlife, including bison, elk, wild horses, and bighorn sheep to name a few. The headquarters office is located in the South Unit. The position is based at park headquarters in Medora (population 100), which is located on I-94, 26 miles from the Montana line. Medora is a mostly seasonal town with a wider variety of services available from Memorial Day through Labor Day. Winter services are limited but include a U.S. Post Office, bank, restaurant, convenience store/gas station, and a few shops. The nearest medical facilities are located 35 miles east of Medora in Dickinson, North Dakota along 1-94 (population 16,010). Year-round services, including a state university, hospital, and airport can be found in Dickinson. Elementary and high schools are located in Belfield (population 975) 15 miles east of Medora, South Heart (population 358), 25 miles east of Medora, and Beach (population 1,103), 25 miles west of Medora. An elementary school (K-8) is located in Medora and high school students have the option to be transported to Belfield or Beach. Summers are warm and sunny with temperatures occasionally reaching 100 degrees F. Afternoon thunderstorms are common. Winters are invigorating, with temperatures sometimes reaching -40 degrees F. Skies are usually sunny. Snow is sporadic in the relatively dry climate, but heavy snow and blizzards are possible. For more information about the park go to www.nps.gov/thro and for information about Medora, ND go to www.medorand.com.

Requirements

Conditions of Employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
  • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
  • You may be required to travel overnight away from home up to 1 nights per month. You must obtain a government charge card for travel purposes.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
  • Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-02/03/2025-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

PROFICIENCY REQUIREMENT/SELECTIVE FACTOR: This position performs office automation, and the position is required to type 40 words per minute. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.

- AND -

To qualify for this position at the GS-04 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of general experience. General experience is progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of this position. Examples of general experience include, but are not limited to, preparing letters and memos, operating a variety of office equipment, answering telephones and greeting visitors, disseminating information, providing information, etc. You must include hours per week worked in your resume.

-OR-

EDUCATION: Successful completion of at least two years of successfully completed education above the high school in any field of study for which high school graduation or the equivalent was a prerequisite. (This education must have been obtained in an accredited business, secretarial, or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours in a college or university, or at least 20 hours of classroom instruction per week for 36 weeks in a business, secretarial, or technical school). You must include transcripts.

-OR-

Successful completion of a combination of education and experience as described above. For example, six (6) months of general experience (50% of the experience requirements for this position and grade level) combined with one year of education as described above (50% of the education required to qualify). You must include transcripts and include hours per week worked in your resume.

To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of an Administrative Support Assistant (OA), and that is typically in or related to the position to be filled. Examples of specialized experience may include but is not limited to, knowledge of maintaining a filing system both electronic and hard copy, the use of computers to develop correspondence, memos, forms and other standardized documents, experience preparing time and attendance, the administrative processes and procedures in travel, and knowledge of commonly used software including word processing. You must include hours per week worked in your resume.

-OR-

EDUCATION: Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree with courses related to the occupation, such as in business administration, recreation management, public relations, and/or communications, or that included or was supplemented by at least 24 semester hours in such subjects. You must include transcripts.

-OR-

Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience. For example, I have 6 months of the specialized experience described above (50% of the experience requirement), and 3 years of college study from an accredited institution (50% of the qualifying education) which included at least 12 semester hours of related coursework as specified above (50% of the related coursework required). You must include transcripts and hours per week worked in your resume.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.


Physical Demands: The work is mostly sedentary.

Working Conditions: Work is performed primarily in an office setting.

The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Administration and Management
  • Applies Technology to Tasks
  • Attention to Detail
  • Clerical
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technical Competence


The USA Hire assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

Required Documents

The following documents are required and must be submitted by 11:59 PM (EST) on 02/03/2025:

  1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week. If military or civilian, please include your rank and/or grade.
  2. A complete Occupational Questionnaire
  3. Other Supporting Documents, if applicable, such as:
    • Veterans Preference Documentation:
      • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
      • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
      • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
    • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
  4. College transcripts, if qualifying based on education.
  5. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows:

  1. Click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12662860
  3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "track this application" to return to your assessment completion notice.
  5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  7. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

MWR HR West Team
Address
Theodore Roosevelt National Park
PO Box 7, 315 2nd Ave
Medora, ND 58645
US
Learn more about this agency

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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