Duties
Major duties include, but are not limited to:
- Coordinate onboarding and offboarding of podiatry residents, including orientation schedules, VA access, mandatory training, fingerprinting, and equipment assignments.
- Maintain resident rotation schedules and ensure compliance with VHA clinical supervision requirements.
- Track resident duty hours, leave, moonlighting documentation, and other accreditation-related records.
- Assist residents with travel arrangements, reimbursement claims, and conference/education approval paperwork.
- Maintain program records required by CPME (Council on Podiatric Medical Education), OAA (Office of Academic Affiliations), and local facility policies.
- Support preparation of CPME accreditation reviews, site visits, and documentation requests.
- Maintain accurate resident evaluations, case logs, procedure logs, competencies, and performance documentation.
- Ensure compliance with VA privacy, credentialing, licensure tracking, and educational affiliation agreements.
- Receiving and reviewing incoming correspondence, publications, regulations and directives that pertain to Operative Care Line/Surgical Service. Determining those that can be acted upon personally and taking necessary action.
- Typing correspondence for action/follow-up/reports initiated by the Chief, Operative Line/Surgical Service, including letters to congressmen, the VISN, Director's office, UF departments, other services, referring physicians, patients, proficiency reports, awards, progress reports, etc.
- Responding to inquiries in their areas of responsibility and to administrative matters and keep the Chief, Operative Line/Surgical Service informed regarding the status of these issues.
- Maintaining roster of house staff physicians, call schedules for after regular hours and on weekends and holidays. Preparing and updating surgical special pager list and is responsible for ensuring accuracy for on call rotations for all sections.
- Issuing/maintaining updated list of all keys issued to surgical service staff and also preparing and issuing keys to new staff as deemed appropriate.
- Obtaining and monitoring the use of services, supplies/equipment for Surgical Service (both Gainesville and Lake City).
- Maintaining the time and leave for three T&Ls and serving as backup to the other timekeepers for the remaining fourteen T&Ls.
- Participating fully in the development of new or revised internal standard operating procedures.
- Providing general clerical public contact support services such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, as well as similar information.
- Interacting with all services at the medical center and its affiliate, both on professional and administrative levels..
- Maintain computer skills (i.e., word processing, file management, VISTA programs, Excel spreadsheets) and communication tools such as MS Outlook. Will accurately collect, enter, and manage data.
- Participating in performance improvement activities related to the program quality improvement process and offers performance improvement advice to program staff.
- Maintaining calendar and scheduling appointments/meetings on own initiative. Reminding supervisor of appointments, and when required, briefing them on matters to be considered.
Work Schedule: 8:00am to 4:30pm, Monday through Friday
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Support Assistant (OA)
/PD04989A
Relocation/Recruitment Incentives: Not Authorized
Requirements
Conditions of employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/18/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS- 6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Typing Requirement: This position has a typing requirement of 40 words per minute.
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
- Provide clerical support services, that may include providing information about the office, its functions, and standard operating procedures.
- Maintain high level computer skills (i.e., word processing, file management, VISTA, Excel) and communication tools such as MS Outlook.
- Filing of documents daily and Type & distribute minutes of meetings.
- Provide clerical support service that includes writing and review of policy and standard Operating Procedures.
- Notifies appropriate staff/monitors scheduled activities and notifies appropriate sections.
- Frequent contact with service chiefs, administrative officers, etc., throughout the medical centers.
- Act as Records Liaison
You will be rated on the following Competencies for this position:
- Administration and Management
- Communications
- Manages and Organizes Information
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily sedentary in an office setting where only light physical exertion is required. Physical dexterity is required in the operation of the computer, calculator, and copy machines. Must be able to concentrate for long periods; performs numerous tasks at one time; maintain accuracy and concentration during frequent interruptions. May be required to walk to other offices or other parts of the medical center or occasionally attend meetings outside the Medical Center. Some walking, standing, bending and carrying of light items such as books and papers will be required for filing or delivery of reports and other materials, filing, etc.
Work Environment: The work is normally conducted in an office setting, and is adequately lighted, heated, cooled, and ventilated. Some travel may be required within the health care system, locally and nationally. Typically, the work place is hazard-free, not requiring any special clothing or equipment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Additional information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume
- SF-50/ Notification of Personnel Action
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- Other (1)
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.