Administrative Support Assistant (OA)

Clarification from the agency

This announcement is open to current NPS career/career conditional employees with competitive status, Land Management Workforce Flexibility Act, and CTAP/RPL/ICTAP eligibles.

Major Duties - Administrative Support Assistant (OA), GS-0303-06

• Resolves clerical issues and problems with correspondence for a park or program office.
• Resolves clerical issues and problems with the submission of travel authorizations and vouchers.
• Assists in the receipt, storage, issue, and replenishment of a wide variety of supplies, forms, and/or publications for a park or program office.
• Tracks and reports on accountable property, to include vehicles, tools, computers, copy machines, firearms, ammunition, and other types of non-expendable and expendable equipment.
• Tracks and reports on time and attendance data.

Major Duties - Administrative Support Assistant (OA), GS-0303-07

• Provides accurate and reliable information on the administrative functions of the park, headquarters, regional office, or center.
• Provides advisory service on the basis of personal knowledge or on the basis of personal research in the guidelines or contacts with the offices and individuals at other parks or at higher levels within the National Park Service.
• Collects data for the unit's operating budget and consolidates material into an annual unit budget to include setting up controls to monitor expenses during the year and recommend budget adjustments including restructuring budget allocations or work plans to deal with changing situations such as varying costs for equipment parts, or services, and changes in the availability of funds.
• Serves as advisor to the unit on procedures for the procurement of goods and services, and within delegated authority purchases supplies, equipment, and services for the unit utilizing a purchase card or a blanket purchase agreement under micro-purchase authorities.
• Provides human resources information and assistance to the unit. In that regard assists with the preparation of position descriptions, organization charts, and prepares requests for personnel action.
• Serves as the primary administrative point of contact for the unit.

Duties will be developmental in nature when filled below the full performance level.

Conditions of employment

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Complete the initial online assessment and USAHire Assessment, if required.
• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments. Time-in-grade requirements must be met by the closing date of this announcement.
• You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
• You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes.
• You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
• Travel, transportation & relocation expenses will not be paid. Relocation expenses will be the employee's responsibility.
• You may be required to work overtime.
• Must type at least 40 words per minute.

*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...

• Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

As a condition of employment for accepting this position, you will be required to serve a 1 year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

All qualifications must be met by the closing date of this announcement-07/02/2026-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

SELECTIVE FACTOR: This position performs administrative work and a typing speed of 40 words per minute (WPM) is required. You must certify your typing speed in the Assessment Questionnaire. Failure to provide this information will result in you being determined ineligible.

-AND-

To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement in addition to the Selective Factor above.

EXPERIENCE: At least one year of specialized experience equivalent in level of difficulty and responsibility to at least the GS-05 grade level in the Federal service that has equipped me with the knowledge, skills, and abilities to perform successfully the duties of this position. This experience may include performing clerical and administrative support duties in an office setting for a park or program office to include independently resolving recurring clerical issues in areas such as correspondence, travel, supply, property, fleet, payroll, and/or budget; processing a wide variety of administrative transactions in automated systems; tracking and reporting information in logs, spreadsheets, databases, or automated financial/property systems; and interpreting and applying established administrative rules, regulations, and procedures to resolve routine problems. Experience should demonstrate the ability to use office automation systems, prepare documents and reports, and maintain organizational records. You must include hours per week worked.

To qualify for this position at the GS-07 grade level, you must possess the following minimum qualifications by close of the announcement in addition to the Selective Factor above.

EXPERIENCE: At least one year of specialized experience equivalent in level of difficulty and responsibility to at least the GS-06 grade level in the Federal service that has equipped me with the knowledge, skills, and abilities to perform successfully the duties of this position. This experience must include performing complex administrative support and staff assistance duties to include providing advisory services on administrative processes; collecting, consolidating, and analyzing data for operating budgets; monitoring obligations and expenditures and recommending adjustments; serving as a technical resource on travel and financial procedures; advising on procurement and property management and preparing purchase documents; coordinating with human resources on actions and requirements; serving as primary timekeeper and resolving payroll discrepancies; AND independently applying a broad range of administrative guidelines, policies, and procedures to resolve varied issues. Experience must demonstrate the ability to work independently, apply judgment to administrative problems, and support multiple functional areas such as budget, acquisition, property, Human Resources, and office management. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

CTAP/ICTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking I/CTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) - CTAP and 5 CFR 330.704 - ICTAP. This includes a copy of the agency notice, a copy of most recent Performance Rating, and a copy of most recent SF-50 noting current position, grade level & duty location.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

You will be evaluated on the following competencies:

• Housing Tenant Management
• Administrative Support & Information Management
• Human Resources Assistance & Time Keeping
• Procurement & Property Accountability
• Accountability
• Attention to Detail
• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Self-Management
• Stress Tolerance
• Teamwork
• Decision Making
• Reading Comprehension
• Reasoning

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

CONTINUED IN REQUIRED DOCUMENTS SECTION

CONTINUED FROM HOW YOU WILL BE EVALUATED SECTION

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

The following documents are required and must be submitted by 11:59 PM (EST) on 07/02/2026.

1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Your resume must clearly show how long your have held each grade in a federal position. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications
2. Complete All Required Assessments.
3. Merit Promotion Eligibility Documentation such as:
   • Federal employees or former federal employees must submit a copy of their latest or last SF-50 "Notification of Personnel Action" reflecting career or career-conditional status in the competitive service, shows position title, series, grade and an additional SF-50 showing highest permanent grade ever held, if not reflected on your latest SF-50. Examples of acceptable SF-50s include: Promotion, Within Rate Increases (WRI/WGI), or Appointment SF-50s. Do not submit an Award SF-50. Time in grade will be determined by reviewing your resume and required SF-50s. Your last Federal performance appraisal plan for your last position must reflect a rating of Fully Successful or equivalent. If the SF-50 showing highest permanent grade ever held has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, your resume must clearly show that you held that grade for one-year
   • Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
   • Documentation for the Land Management Workforce Flexibility Act eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
   • Other Supporting Documents, if applicable, such as:
     • Veterans Preference Documentation:
       • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
       • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
       • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
     • Performance Appraisals and Awards:
     • • All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If submitting a performance appraisal not dated within the last18 months, a statement as to why it is the most recent must be submitted. If no performance appraisal is available, applicants must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).

CONTINUED IN HOW TO APPLY SECTION

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