Administrative Support Assistant (OA)

Clarification from the agency

This Position is opne to : ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

This position serves as direct liaison for the Chief, Pharmacy Service with DEA, non-VA pharmacies, UC Davis Medical Center, and DGMC hospitals. Makes recommendations to Pharmacy Managers regarding administrative procedures requiring correspondence, credentialing, revamping of administrative policies and procedures manuals, information, timekeeping and requests for Personnel Actions (SF-52).

Major duties include but are not limited to the following:

• Knowledge of correspondence requirements to check for proper grammar, spelling and punctuation and to review documents for conformance with formats and procedural requirements.
• Knowledge of office procedures, filing systems, various references, handbooks, policy and instruction manuals, medical terminology, computers, office equipment such as copiers, typewriters, and dictation equipment.
• Knowledge of programs of pharmacy as they relate to the clerical and administrative functions of the office which enable the program assistant to assemble information for use in reports, follow up on commitments made in meetings, and request referrals to appropriate staff members.
• Knowledge of the duties, policies, and goals of the supervisor to review mail and determine which items should be brought to the attention of the supervisor, which items could be handled by the incumbent, and which items should be sent to other appropriate personnel
• Knowledge of English language, spelling, punctuation, required formats and syntax sufficient to identify and correct grammatical errors and type materials in final form. A qualified typist with the ability to type 40 wpm is required, 55+ is preferred.
• Knowledge of the credentialing and privileging procedures for clinicians.

Work Schedule: Monday-Friday. 8:30am-5:00pm. Full Time.
Telework: This position may be ad-hoc authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Support Assistant (OA)/PD00642-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Proficiency Requirements: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test.

• Typing speed of 40 words per minute typing speed. (Words per minute are based on a 5 minute sample with three or fewer errors)

You may qualify based on your experience as described below:

GS-07:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of the regulations, policies, and procedures of the service functional and administrative areas such as material and supply procurement, contracting, finance and accounting, budget, counsel, information management, etc., to coordinate and resolve questions and/or problems. (This experience must be well documented in your resume).

You will be rated on the following Competencies for this position:

• Analytical Thinking
• Computer Skills
• Creativity and Innovation
• Customer Service (Clerical/Technical)
• Organizational Stewardship
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary. The incumbent may sit comfortably to do the work. Some walking, standing, bending, carrying light items, occasional errands runs, and travel to the CBOCs may be required. There are no unusual physical demands.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Documents Accepted:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• PCS Orders
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Documents Required:

• Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

Next steps