Administrative Support Assistant (OA)

Clarification from the agency

This is a Merit Promotion announcement open to career and career conditional National Park Service (NPS) employees, Career Transition eligibles (CTAP), and NPS Land Management Workforce Flexibility Act (LMWFA) eligibles. Refer to Required Documents section for more information

These positions are located at Golden Gate National Recreation Area, which includes Fort Point National Historic Site and Muir Woods National Monument. The parks comprise one of the largest urban parks in the nation, with over 80,000 acres of land over three counties. The parks' resources are incredibly diverse, including an old growth redwood forest at Muir Woods, a former federal penitentiary at Alcatraz, coastal scrublands in the Marin Headlands, 250 year of military history, the homelands of the Ohlone and Miwok people, recreational lands that welcome over 17 million people a year, and so much more. Golden Gate is known for its collaboration with partners who work with us to preserve these parklands and welcome people from all walks of life.

Some of the major duties you will perform include but are not limited to the following:

• Perform records management and maintain organizational systems
• Make charge card purchases for the division
• Compile, track and prepare reports
• Conduct time and attendance processes
• Coordinate training and travel needs of staff
• Perform property inventories and manage assist with storage needs
• Prepare and finalize internal and external correspondence
• Track HR processes as needed
• Budgets tasks may include paying bills, depositing checks and accounting of revenue
• Enter and track data using a variety of web-based systems
• Coordinate small projects; develop and track schedules, communication and final deliverables
• Work on a daily basis with a variety of staff and interns at all levels of the organization
• Other related tasks as assigned

Duties will be developmental in nature when filled below the full performance level.

Conditions of employment

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
• You are required to complete training, obtain and maintain a government credit card with travel and purchase authority.

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

All qualifications must be met by the closing date of this announcement - 11/10/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

Selective Placement Factors: This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. If you do not provide evidence that you possess the following selective factor(s), you will be rated not qualified.

Must type at least 40 words per minute.

-AND-

Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications:

To qualify for this position at the GS-05 grade level:
Specialized Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: assisting with general correspondence; entering time and attendance records in an automated payroll system; aiding in the entering of data and entering of records, inventories, and dispositions in accordance with records schedule; basic knowledge of automated systems for tasks such as electronic mail, time and attendance reporting, internet, and multi-line telephone. Your resume must include number of hours worked per week.
-OR-
Education: Successful completion of 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. One full year of academic study is 30 semester hours. (NOTE: You must submit a copy of your transcript or a complete list of college courses taken that identifies for each course the college or university, semester or quarter hours earned, graded received, and date completed. If you are qualifying based on education and you do not submit specific coursework information as described, your application will be rated as not qualified. A copy of your official transcripts will be required before entrance on duty, if selected).
-OR-
Combination of education and experience as listed above. NOTE: only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For example, 6 months of the specialized experience described in A above (50% of the experience requirement) and 1 academic year of study beyond the second year from an accredited institution (50% of the qualifying education), equals to 100% of the total requirement. (You must submit a copy of your transcripts indicating the number of credit hours and courses in order to qualify based on a combination of experience and education).

To qualify for this position at the GS-06 grade level:
Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-05 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: independently preparing general correspondence; entering time and attendance records in an automated payroll system, providing assistance in the completion of records review, inventories, and dispositions in accordance with records schedule; a broad working knowledge of the functions related to budget and finance, natural resources, travel, timekeeping/payroll, correspondence, records, collections, and public contact. You must include hours per week worked.

To qualify for this position at the GS-07 grade level:
Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-06 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: performing complex administrative support with general correspondence; entering time and attendance records into an automated payroll system; advising in the completion of records review, inventories, and dispositions in accordance with records schedule; ability to perform independent judgement to the following functions in budget and finance, natural resources, travel, timekeeping/payroll, correspondence, records, collections, and public contact. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process.

Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Communication
• Customer Service
• Technical Competence

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured interview. These assessments measure the critical competencies listed above that are required to successfully perform the job.

All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP). To be considered under CTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

The following documents are required and must be submitted by 11:59 PM (ET) -11/10/2026-unless otherwise stated in this vacancy announcement:

1. Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
2. Complete All Required Assessment(s).
3. Performance Appraisals and Awards: You must submit your most recent performance appraisal showing the official rating of record and signed by a supervisor dated within the past 18 months. If unavailable, a written explanation is required (including if any prior performance appraisals/evaluations were at an acceptable level). Performance awards dated within the past 5 years may also be submitted for due weight consideration.
4. All College Transcript(s), if qualifying based on education.
5. Eligibility Documentation:
   • Current NPS employees must submit latest SF-50 (i.e. Promotion, Separation, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held. Time in grade will be determined by reviewing your resume and required SF-50s. If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year. Do not submit award SF-50s.
   • Land Management Workforce Flexibility Act (LMWFA): you must submit ALL Appointment AND Termination SF-50s for EACH Competitive time-limited appointment (block 34, code 1); AND Documentation of satisfactory performance for each period of employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period. If not currently employed by agency, you must have been most recently separated by the hiring Bureau (NPS).
   • Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Do not upload Adobe portfolio documents.

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