Administrative Support Assistant (Veterinary Services) NF-03 Job in Yokota Air Base, Japan

Vacancy No. O2NAFAV-24-12609639 Department U.S. Army Medical Command
Salary $33,601.00 to $33,914.00 Grade 3 to 3
Perm/Temp Temporary FT/PT Part-time
Open Date 11/14/2024 Close Date 11/21/2024
Job Link Apply Online Who may apply Public
Locations:
Yokota Air Base, Japan


Summary

***ACCESS TO MEDICAL AND DENTAL CARE IN JAPAN IS EXTREMELY LIMITED. Please see Additional Information section below. ***

Click on the "Learn more about this agency" button below for IMPORTANT information.

This position is located at the Yokota Veterinary Treatment Facility.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Serves as the point of contact for the day-to-day front office operations of a veterinary clinic. Coordinates with clinic management to establish clinic schedule and appointment availability.
  • Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment.
  • Updates the existing medical record or collects sufficient information to prepare new record. Provides concise accurate information to veterinary care provider on nature of the visit.
  • Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures.
  • Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. At various times, orders, receives, and inventories veterinary supplies and pharmaceuticals.
  • Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Ability to work occasional Saturdays for special events.
  • Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
  • Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
  • A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
  • Appointment is subject to the completion of a favorable suitability determination.

Qualifications

Minimum Qualifications:
  • Progressively work experience which demonstrates the knowledge and skills required to perform the duties of the position.
  • Basic computer skills to include proficiency in Microsoft Suite or equivalent.
  • Experience in using a point of sales software.
  • Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
  • Typing proficiency - 40WPM.

Best Qualified Criteria:
  • Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is local commuting area is defined as Tama Prefecture/Japan and surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse/family member relocating to this installation. Spouses/family members do not receive preference until arrival at the overseas location.. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

Salary Information:
Salary is pro-rated based on a 40 hour work week. Hourly salary is:
NF-03 $16.10ph to $16.25ph ($33,601pa to 3,914$pa)
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
  • Note: this position is not authorized for Sunday premium pay and night differential.

Incentives and Bonuses
  • Incentives will not be paid.
Foreign Overseas Allowances
  • Foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
  • Employment Overseas provides a lot of additional benefits & entitlements, for information click here.
  • Applicants must comply with the Exceptional Family Member Program, for information click here.
  • Logistical support (i.e. ID card/Command sponsorship) is not provided for this employment opportunity.

Scheduling Information:
  • Below defines theemployment category for this position:
    - Flexible/Intermittent (0-20 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements).
  • Work schedule to be determined after hire.
Other:
  • Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Physical Requirements, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

  • NAF Preference - Family Member Preference (OCONUS ONLY)
  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


If claiming Spousal Preference or Family Member Preference, please upload a copy of the sponsor's PCS Orders listing the applicant by name. If the PCS Orders do not list the applicant by name, please upload a copy of the applicant's marriage certificate to further validate the eligibility claim.

Qualified Preference-eligible candidates (e.g. Military Spouse Preference, Involuntarily Separated Military Preference) meeting the highly preferred criteria will be referred to management first.

If an additional list is required, Non-Preference Eligible Candidates who meet the minimum qualifications and meeting the highly preferred criteria will be referred to management.

Lastly, if no selection was made off of the previous lists, management may make selections for candidates meeting the minimum qualifications only.

Required Documents

The following documents must be submitted with your application:

  • Resume


The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • DA 3434
  • Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference
  • DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
  • Other (4)
  • PCS Orders
  • Proof of Marriage Status
  • Resume
  • SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): O2NAFAV-24-12609639. Announcement closes at 11:59 PM Eastern Time on 11/21/2024 to receive consideration.

-Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12609639

-Complete the online application, verify the required documentation is included with your application package, and submit the application.

-You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.

-It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

-Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Department of the Army Nonappropriated Fund Instrumentalities are Equal Employment Opportunity Employers.

Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis.

An individual who was required to register with Selective Service and who has not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
Please check out our Applicant Information Kit:

Agency contact information

APG NAF HRO GVMP/FSH
Address
AV-NAF-W03HAA US ARMY PUBLIC HEALTH CENTER
Do Not Mail
Aberdeen Proving Ground, MD 21005
US
Learn more about this agency

Next steps

Notice for Healthcare Access and Availabilit

  • If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
  • If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for Early Intervention Services (EIS) will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI1342.12 and DoDM 1342.12.
  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.