Airway Transportation Systems Specialist (SOC NAS) Job in Albuquerque, NM

Vacancy No. ASW-ATO-25-SHR323-96169 Department Federal Aviation Administration
Salary $90,623.00 to $140,453.00 Grade I to I
Perm/Temp Permanent FT/PT Full-time
Open Date 9/3/2025 Close Date 9/23/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Albuquerque, NM


Summary

Serves as an Airway Transportation Systems Specialist (NAS Area Specialist) at the Albuquerque ARTCC Service Operations Center (SOC).

This job is open to

Clarification from the agency

Open to Current Permanent Employees FAA-Wide.

Duties

Performs a variety of functions directly relating to the operations of the NAS. Focus is on the availability and reliability of the services and products provided to users of the NAS.

Recognized as the principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsible for the planning, directing, coordinating, monitoring. and maintenance activities associated with the management of assigned NAS systems/facilities.

Performs work of broad scope and complexity with a high degree of independence. Applies broad experience and comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for the NAS service delivery. Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.

Plans, coordinates and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues. Resolves unique technical problems without managerial intervention, providing coordination and suggested solutions.

Rapidly analyzes and seeks resolution to problems as they arise and makes adjustments as necessary to deal with system outages and network performance deterioration. Initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS. Incumbent is responsible for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Incumbent-in-charge is expected to be management's representative during non-administrative hours.

Integrate Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.

Contacts are both internal and external. Often represents the organization as the primary point of contact on projects, programs, and other work activities to coordinate and implement plans or obtain information and resolve problems.

The Operations area serves as a principal organizational element of the Technical Operations Organizational to plan, direct, coordinate, monitor, and accomplish activities associated with real-time management of assigned NAS systems/facilities at the service integrity level. Reports to the Service Operations Center Manager.

Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules. Work is reviewed for compliance with established policies and sound technical and programmatic judgement.

Performs other duties as assigned.

Incumbent must possess a valid driver's license.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.
  • Must provide Supervisor's Endorsement by the closing date of announcement.
  • Supervisor's Endorsement is required for a permanent promotion.
  • An endorsement is not required if ingrade or downgrade.
  • A valid Drivers Liscence is required.
  • Security Requirement: Moderate risk (5), this position requires completion and favorable adjudication of a National Agency Check and Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.

Qualifications

To qualify for this position, applicants must meet the requirements stated below:

Specialized Experience: Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience must demonstrate an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automation aviation, navigation, and electronics systems. Applicants must show experience at the level of difficulty and responsibility that is appropriate to the position. Generally, experience at the next lower level (pay band H/Career Level III or equivalent), meets the minimum qualification requirements as long as your experience supports the "Demonstrated Abilities" identified within the "Application Questionnaire" section.

Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each.

Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration.

Supervisory Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number. To obtain the supervisory endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.

Qualification requirements must be met by the closing date of this announcement.

Special Note Concerning Knowledge, Skills and Abilities: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Education

Not applicable.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Security Requirement: Moderate Risk (5): This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5-year period reinvestigation.

Core Compensation Position: This position is covered by the FAA Core Compensation Plan. Additional information about core compensation is available on the following website: Pay Setting and Managing Positions | My FAA

Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume MUST have your official title, grade and series on your work history.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.

Supervisory Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number. To obtain the supervisory endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.



If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Shannon Richmond, Human Resources Specialist
Phone
1 (817) 222-5864
Fax
1 (817) 222-5852
Email
shannon.h.richmond@faa.gov
Address
Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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