Summary
This position is part of the National Archives and Records Administration, The incumbent serves as an Archives Technician in the Military Personnel Records, Military Reference Core 3 of the Federal Records Center Program. The incumbent performs numerous activities involved in the processing of file level reference requests of military personnel records from a variety of customers.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens or U.S. Nationals; no prior Federal experience is required.
Duties
As an Archives Technician, you will:
- Review incoming reference requests in a variety of formats and input data using an automated customer relations management software tool. Apply understanding of service branches and unique identifiers to populate data with a high degree of accuracy.
- Communicate with various customers by telephone or email to clarify a request or obtain additional information which may facilitate a response.
- Facilitate the workflow on each team by distributing records, retrieving completed work and routing records and mail to the appropriate business area.
- Prepare standard forms to correct service record entries. A high degree of accuracy is required.
Requirements
Conditions of employment
This opportunity is also open to Internal Agency Candidates under Announcement IMP-12995734-26-MU Please refer to that announcement for details on open period, eligibility, and how to apply.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
- A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Must be physically able to push large carts. Some walking, bending and lifting is required. The incumbent may also be required to enter a high volume of repetitive data or stand for an extended period of time making copies.
Key Requirements:
- Please refer to "Conditions of Employment."
- Click "Print Preview" to review the entire announcement before applying.
- Must be U.S. Citizens or U.S. Nationals.
Qualifications
You must meet the following requirements by the closing date of this announcement.
General Experience for the GS-4: You must have one year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
OR
2 years of education above high school.
OR
Combination of general experience and education.
Additional information
- We may select from this announcement or any other source to fill one or more vacancies.
- When the National Archives and Records Administration completes their selections, the remaining lists of qualified candidates may be shared with hiring managers and Human Resources specialists at additional offices, bureaus, or agencies who are hiring for similar positions. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared with additional offices, bureaus, or organizations. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.
- This is a bargaining unit position, AFGE Council 260
- We offer opportunities for telework, per Agency policy.
- We offer opportunities for flexible work schedules, per Agency policy.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Problem Solving, Systems and Technology and Technical. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified, Well Qualified, or Qualified depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
This announcement uses the Rule of Many, a numerical ranking process under which eligible applicants receive a numeric score based on the assessment process for the position. Only applicants who are eligible for veterans' preference receive 5- or 10-point veterans' preference points, which are added to passing scores, as applicable. Applicants are then listed on the certificate in score order, and preference-eligible applicants are listed ahead of non-preference eligibles with the same score. Preference eligibles with a compensable service-connected disability of 10 percent or more are listed at the top of the certificate in rating order.
We will provide the selecting official with a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, we will expand the group in accordance with our pre-announced supplement strategy and OPM policy.
Referral: This announcement uses the cut-off score referral method under 5 CFR 332.402(b)(1). Applicants who achieve or exceed the established cut-off score of 90 will be referred for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 85 or better to be rated as "well qualified" to receive special selection priority.
Required Documents
1. All applicants must submit a resume showing work schedule, hours worked per week, dates of employment and duties performed. All applicants are required to submit aresume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Please limit your resume to 2 pages. If more than 2 pages are submitted, your resume will still be accepted, however only the first 2 pages of the document titled "resume" will be reviewed and considered for qualifications determination. If multiple resume are submitted, only the resume with the most recent submission date and time stamp will be reviewed. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.
2. Vacancy Question Responses - All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Transcripts - For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
4. CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
Optional Documents:
In addition, we recommend that you submit copies of the following:
- VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please visit the website for veterans hiring paths located at https://help.usajobs.gov/working-in-government/unique-hiring-paths/veterans. In order to be considered for veterans preference, you must submit all required documentation such as a DD-214, VA letter showing disability, SF-15, etc. Please visit the Explore hiring paths page for more information on hiring paths.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
The National Archives and Records Administration has partnered with the Department of Treasury to provide certain personnel services to its organization. Treasury's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
The National Archives and Records Administration provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit Application Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12995730
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.
We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.