Archives Technician

Clarification from the agency

All Candidates who are: Current NARA employees who hold or have previously held a permanent appointment in the competitive service; OR Current NARA employees serving on a special appointing authority, such as Veterans Recruitment Appointment (VRA) or a Disability appointment; OR Current NARA CTAP eligibles.

As an Archives Technician, you will:

• Review incoming reference requests in a variety of formats and input data using an automated customer relations management software tool. Apply understanding of service branches and unique identifiers to populate data with a high degree of accuracy.
• Communicate with various customers by telephone or email to clarify a request or obtain additional information which may facilitate a response.
• Facilitate the workflow on each team by distributing records, retrieving completed work and routing records and mail to the appropriate business area.
• Prepare standard forms to correct service record entries. A high degree of accuracy is required.

Conditions of employment

If you do not meet any of the categories listed above, you may wish to apply under announcement DE-12995730-26-MU, which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

• A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Must be physically able to push large carts. Some walking, bending and lifting is required. The incumbent may also be required to enter a high volume of repetitive data or stand for an extended period of time making copies.

1. Please refer to "Conditions of Employment."
2. Click "Print Preview" to review the entire announcement before applying.
3. Must be U.S. Citizens or U.S. Nationals.

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.
General Experience for the GS-4: You must have one year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

OR

2 years of education above high school.

OR

Combination of general experience and education.


In addition to the above requirements, you must meet the following requirements, if applicable (as defined in 5 CFR 300, Subpart F):
Advancement to positions up to GS-5: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.


Rating:
Your application will be evaluated in the following areas: Problem Solving, Systems and Technology and Technical. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified, Well Qualified, or Qualified depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.


Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.



Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 85 or better to be rated as "well qualified" to receive special selection priority

To be found well-qualified at the 04 grade level, and in addition to meeting specialized experience, the applicant must have documented the following experience: Having a solid and comprehensive understanding of the position. Can perform the required tasks efficiently and is proficient in applying the knowledge, skills, and abilities of the job.

1. All applicants must submit a resume showing work schedule, hours worked per week, dates of employment and duties performed. All applicants are required to submit aresume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Please limit your resume to 2 pages. If more than 2 pages are submitted, your resume will still be accepted, however only the first 2 pages of the document titled "resume" will be reviewed and considered for qualifications determination. If multiple résumés are submitted, only the resume with the most recent submission date and time stamp will be reviewed. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.

2. Vacancy Question Responses - All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.

3. PERFORMANCE APPRAISAL/REVIEW/EVALUATION, ETC: All (Federal and Non-Federal) applicants are required to submit their most recently completed annual performance appraisal (dated within 18 months from the closing date of the vacancy announcement), which identifies your official rating of record (must be at least "Fully Successful") AND is signed by the supervisor, OR a statement explaining why the performance appraisal/review/evaluation is unavailable OR incomplete. If you fail to provide a copy of the performance appraisal/review/evaluation, or a statement advising why it is unavailable, you will be removed from further consideration. N/A is not considered an acceptable response.

4. SF-50 for CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:

• Submit a copy of your most recent NON-AWARD SF-50, Notification of Personnel Action, which shows your current (or most recent) title, series, grade, and competitive service status. (To verify your competitive service status, on the SF50, Box 34 "Position Occupied" should show a "1" and Box 24 "Tenure" should show a "1" or "2".)
• Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
• If you are currently on a Veterans Recruitment Appointment (VRA) or Schedule A Disability, submit a copy of an SF-50 showing that appointment. (To verify your status, on the SF50, Box 34 "Position Occupied" should show a "2" and Box 24 "Tenure" should show a "1" or" 2".

5. Transcripts - For positions with an education requirement, OR if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

Additional Required Documents if Applying Through the Hiring Authorities Listed Below:

6. If you are currently serving on a special hiring authority (e.g. VRA, Schedule A Disability, etc.), please see Explore Hiring paths. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the specific hiring path documents you may need section.

7. CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

Failure to submit any of the applicable above-mentioned documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Next steps