Clarification from the agency

Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion announcement 2026-CM-MP-167. However, if you desire consideration also under this public non-status announcement, you must apply to both. Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility.

As the Assistant Director, Claims & Deposit Insurance Operations, the incumbent is responsible for the following:

• Manages and directs all aspects of mission critical work associated with the broad range of issues, problems, and challenges involving claims and closing processes for failing financial institutions.
• Provides expert assistance and technical advice to management on administrative problems and matters related to the receivership claims process and 360.9 compliance program.
• Directs contractors and staff conducting the receivership claims process and the FDIC’s Large-Bank Deposit Insurance Determination Modernization Rule 12 C.F.R. § 360.9.
• Advises executive leadership on complex issues, to include researching insured depository institutions for specific purposes such as mergers, acquisitions, changes to information technology systems, determining changes in risk profiles, monitoring compliance follow-up requirements and determining progress, and investigating adverse or unusual situations to assist in enhancing resolution readiness.
• Prepares oral and written presentations to senior management officials of the Corporation as well as officials of other agencies concerning claims matters, negotiated transactions, and resolution activities and initiatives.
• Monitors and evaluates program effectiveness and execution by making determinations on highly complex deposit insurance, non-depositor, and failed bank employee benefit plan related claims.
• Analyzes and recommends changes to the Corporation’s existing policies and procedures to improve effectiveness of processes and to ensure accurate implementations and compliance to claims activities resulting from failed financial institutions.
• Serves as the principal liaison for coordinating activities with and obtaining resources from organizations involved in the resolutions, claims, and 360.9 processes, including the Legal Division, the Division of Risk Management Supervision, the Division of Depositor and Consumer Protection , the Division of Complex Institution and Supervision and Resolution and the Division of Finance. Develops and implements plans to ensure that trained staff are available for a wide range of claims activity.
• Exercises supervisory personnel management authority and ensuring that all operating programs under their direction are administered effectively and in accordance with statutory mandates and broadly stated objectives and priorities; conducts the full range of performance management duties to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc.
• Ensures that Equal Employment Opportunity (EEO), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of teams of employees by assigning work, developing employee skills, and assessing/monitoring employee performance.

Conditions of employment

2-page Resume Requirement: Please limit your resume to 2 pages (minimum 10-point font). If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

Registration with the Selective Service.

U.S. Citizenship is required.  

Employment Conditions.

This position requires the selectee to file a confidential financial disclosure report (OGE Form 450) as a condition of employment.

Employee may be relocated to any duty location to meet management needs.

The position requires a High Risk/Non-sensitive Background Investigation (BI).

Qualifications

To meet the minimum qualifications, applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through serving in roles that require managing projects/teams or guiding the technical work of others.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, skills, and abilities and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertook; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments.

Leadership Experience: Experience in leading and coordinating projects, including establishing expectations, reviewing work products/services, monitoring progress, and providing guidance and feedback to team members; And

Technical Experience: Experience in managing, directing staff or contractor resources in the receivership claims process and deposit insurance determination, including work related to the FDIC’s Large-Bank Deposit Insurance Determination Modernization Rule, 12 C.F.R. § 360.9, or comparable large-bank deposit insurance determination and resolution readiness.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

1. Your resume will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contains sufficiently detailed information upon which to make the qualification determination.
2. If you are found minimally qualified, a Management Rating Panel (MRP) will review your qualifications and experience against pre-established benchmarks. The rating panel will place applications in one of three quality categories, i.e., Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies listed below. Within these categories, candidates eligible for veterans’ preference will receive selection priority over non-veterans.
3. Top ranked (Best Qualified) candidates will be referred to the selecting official for further review and consideration.

The competencies/KSAs you will be assessed on are listed below.

• Planning and Organizing
• Direction Setting
• Data Management
• Critical Thinking
• HR Management
• Oral Communication
• Organizational Awareness
• Advising
• Bank Industry and Resolutions and Receiverships

Your resume will serve as responses to the competencies/KSAs. Only include experience directly relevant to the position.

Experience must be explicitly stated in the resume as experience not specifically described in the resume cannot be assumed. Resumes that are vague or don't address specific requirements will not receive maximum consideration.

Next steps