Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

This position resides at Karing Kennels and reports directly to the Kennels Manager. The primary purpose of this position is to assist the Kennel Manager in directing and executing the day-to-day business operations. May act as the Kennel Manager in their absence to ensure full continuity of facility operations and program management. First-line Supervisor for NAF and Local National personnel in their performance of day-to-day operations, including boarding, grooming, and retail. Assigns, directs, and reviews the work of subordinates. Applies Air Force and local guidance to ensure daily tasks comply with established standards and operating instructions. Drafts and prepares employee work schedules, including shift work, for final approval by the Kennels Manager. Reschedules employees to cover sick leave or other absences to ensure operational continuity. Provides initial, on-the-job, and recurring training for employees on topics including the computerized Point of Sale (POS) system and daily operational procedures. Establishes and maintains individual employee pay and timekeeping records (including OPM 71s) for submission to payroll. Conducts first-level performance evaluations and provides input to the Manager for formal appraisals. Works directly with staff to resolve grievances and day-to-day personnel issues, elevating more complex matters as required. Conducts monthly physical inventories of retail and perishable items. Drafts and submits retail orders to maintain preapproved inventory levels and formulates suggested selling prices for the Manager's final approval. Assists in preparing daily cash deposits and consolidated reports. Maintains and updates the POS system, reviewing usage reports to provide recommendations to management on low and high-interest items. Ensures daily safety and health standards are met by conducting routine facility inspections and maintaining preventative measures like fire extinguishers. Works directly with staff to resolve initial customer complaints and feedback within established policies, discussing findings with the Kennels Manager. Serves as the Alternate Records Custodian, assisting the Manager in maintaining compliance with ERM files. Assists the Manager with marketing, publicity, and event coordination by reviewing promotional materials (posters, flyer's) and helping to organize supplies and personnel for scheduled events. Directly oversees the execution of daily and weekly programs. Performs other duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12945990

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to applicants with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/01/2026

The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Applicant must have 3 years of progressive experience and/or previous employment overseeing an operation with program planning, workforce management, and resource protection. Ability to supervise, train, and schedule subordinates or have experience which shows the potential to develop these qualities. Proficiency with using office automation software such as Microsoft Office, including Power Point, Word, Access, and Excel is required. Progressive experience in payroll processing with a wide variety of actions requiring a wide range of rules, instructions and regulations with little technical supervision. Knowledge of Kennel operations or related business experience is required. Must have experience working directly with the public. Must have cash handling and safeguarding of funds experience. Experience which has demonstrated the ability to manage a retail operation for profit may include merchandise display and managing inventory levels. Rec Trac system experience is preferred but not required.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:

• Proof of SOFA
• PCS Orders
• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Proof of SOFA
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

Next steps