Assistant Marina Manager Job in Virginia Beach, VA

Vacancy No. 26-12815960 Department Commander, Navy Installations
Salary $22.00 to $26.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 10/17/2025 Close Date 10/24/2025
Job Link Apply Online Who may apply Public
Locations:
Virginia Beach, VA


Summary

This position is assigned to the Recreation Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations Command (CNIC). The purpose of this position is to serve as an assistant manager for the assigned Sailing Center and Marina facility.

This position is located at the Cove Marina.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Duties include but are not limited to:

  • Assists with the economic and efficient operation of the assigned Sailing Center and Marina. Assists with the day-today operations of the facility, including, but not limited to: overseeing and directing work for assigned staff; ensuring a safe and pleasurable environment for all patrons; ensuring the cleanliness and good repair of the facility; and reporting damages, mechanical or other breakage or malfunction, and safety hazards to the marina manager.
  • Manages sales entries into designated Point of Sale (POS) system.
  • Verifies, registers, issues and audits change funds, prepares and provides oversight of Daily Activity Reports (DARs) and deposits.
  • Assists with procurement requests, inventories and manages physical assets, resale inventory and rental equipment.
  • Maintains control over rental gear inventories. Ensures proper upkeep, maintenance and replacement of equipment.
  • Promotes, schedules, and manages the conduct of fishing tournaments, sailing regattas, and other special events. Programs necessary resources for the purchase of supplies, equipment and resale merchandise.
  • Oversees the operation of the marina store and assists with sailing lessons as designated by the Marina Manager or MWR Director. Carries out necessary communications with other MWR personnel that support Marina and Sailing Center activities, boater's participation, marketing, purchase of equipment and accessories.
  • Assists with the developing and overseeing of employee schedules and certification of timecards and payroll.
  • Trains and coordinates employee development and training with outside resources in the industry.
  • Provides input to performance evaluation, counsels assigned personnel, and recommends personnel actions, including selections for hire, recommendations for corrective actions, or recommendations for recognition and awards.
  • Ensures customer service and resolution of patron issues with minimal adverse impact on functional programs. Manages patron call screening, customer service, and general office duties including email, filing, scanning, letter drafting, organizing, managing accounts receivables, data entry including invoicing, bill entry, and payment entry.
  • Supports the Equal Employment Opportunity (EEO) policy, and ensures compliance with fire safety, security, and other environmental issues.
  • Ensures the facility is functioning in a smooth, safe and efficient manner, in the absence of management. This includes serving as point of contact (POC) to assigned subordinate staff, assuring tasks are processed and completed. Ensures customers and staff are provided necessary supplies and equipment. Resolves minor problems and employee complaints.
  • Ensures Marina and Sailing Center's safety boats are properly fueled and cleaned each morning and secured at end of day. Operates safety boats, if needed, during training sessions, regattas or other on-the-water activities. Assists patrons who pull boats to and from their storage rack, transports hulls to the floating dock, launches boats and watercraft, oversees dock approach, assists in mooring, pump out station operation and fueling boats.
  • Performs minor maintenance, which may include, but is not limited to changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats as necessary. Tows disabled boats to assigned slips or dock.
  • Communicates with patrons to assist with basic boating needs and maintains order. Monitors docks, checking for improperly tied boats, retying as needed to prevent loss or damage to boat or dock. Ensures patron vessel insurance, registration and other required documentation is current and patrons adhere to marina policies.
  • Cautions patrons of disorderly behavior or unsafe techniques or practices. Resolves problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility.
  • Performs dock inspections before operation opens and at closing to ensure Marina's safe operations. Inspects Marina daily to ensure area is clean and free from debris and other hazards. Performs basic cleaning duties to maintain a constant and clean working area and ensures all current sanitation requirements are followed and maintained. Sweeps, mops floors and dock; if needed washes walls, windows, blinds and other surfaces. Replaces light bulbs as needed. Maintains restrooms, bath and laundry houses ensuring they are clean, orderly and sanitary at all times. Ensures bathrooms are disinfected, deodorized and are ready for customer use. Ensures bathroom replenishment occurs for bathroom tissue, hand towels and soap.
  • Assists in issuing and receiving rental equipment from customers, assists customers in hooking up trailers, loading and unloading of equipment into personal vehicles.

Requirements

Conditions of Employment

  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:
  • Knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (launching, mooring, and storage), boating equipment and facilities, and recreational boating activities.
  • Knowledge of military MWR and Non-Appropriated Fund (NAF) procurement, personnel, and funding.
  • Knowledge of NAF budgeting and activity level financial management.
  • Knowledge of asset and inventory management.
  • Knowledge of managing customer storage contracts and recurring billing.
  • Skill in promoting, scheduling, and managing recreational boating activities, such as fishing tournaments, sailing regattas, and other special events.
  • Ability to direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative.
  • Ability to work effectively with subordinates, supervisory and management officials and patrons.
  • Ability to work independently and make sound decisions.
  • Ability to perform minor boat and marina maintenance (e. g., changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats).
  • Ability to tow disabled boats.
  • Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site-specific software.
  • Ability to develop and effectively deliver presentations and/or training.
  • Ability to communicate effectively both orally and in writing.
  • Must have or be able to obtain and maintain a current state driver's license.
  • Occasional travel of less than 20% may be required.
  • This position may be designated as mission essential personnel who are called upon for inclement weather and is subject to recall.
  • Incumbent is subject to work an uncommon tour of duty to meet program requirements including evenings, nights, weekends and holidays.
  • Must successfully complete a National Agency Check or equivalent background screening upon selection and periodically thereafter as required.
  • Must be able to pass a standard swim test by swimming two widths of the pool without touching bottom or any other support.
  • Must successfully complete the Intermediate Marina Manager (IMM) course offered through AMI within the first year of hire.
  • Incumbent must possess or be able to obtain the following within 30 days of hire:
    • Cardiopulmonary Resuscitation Certification
    • First Aid Certification
    • National Association of State Boating Law Administrators (NAS BLA) Safe Boating Certification, or equivalent

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

  • Vendors
  • Dependents aged 18 and older
  • Service Providers
  • Veterans with service-connected disabilities
  • Contractors
  • Visitors (includes visitors in same vehicle with CAC holder)
  • Transportation services (taxi, limo, ride share)
  • Agent, Assist, Aid, Care Giver Letters
  • Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
  • U.S. passport or passport card
  • Military ID card (Common Access Card or CAC, DoD retired ID card)
  • Permanent resident card (Green Card)
  • Transportation Worker Identification Credential (TWIC)
  • Enhanced Driver's License (EDL)
  • Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
  • Proof of identity (e.g., birth certificate, passport)
  • Proof of Social Security number (e.g., Social Security card)
  • Two proofs of residency (e.g., utility bills, bank statements)

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 10/24/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12815960

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO
Address
JEB Little Creek-Fort Story - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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