Assistant Systems Manager Job in New Orleans, LA

Vacancy No. USBC-EDLA #25-01 Department U.S. Courts
Salary $84,284.00 to $161,910.00 Grade 29 to 30
Perm/Temp Permanent FT/PT Full-time
Open Date 2/4/2025 Close Date 4/13/2025
Job Link Apply Online Who may apply Public
Locations:
New Orleans, LA


Summary

The United States Bankruptcy Court for the Eastern District of Louisiana is currently a one judge court and is accepting applications for the position of full-time Assistant Systems Manager in New Orleans, Louisiana. The incumbent assists with the management of the IT Unit with a strong focus on CM/ECF Administration. The incumbent acts on behalf of the IT Systems Manager in his absence. Occasional travel is required and some telework is available, as determined by the needs of the court.

This job is open to

Clarification from the agency

Applicant must be a U.S. Citizen or be eligible to work in the United States.

Duties

  • Assist with coordinating the development, implementation, and maintenance of IT infrastructure systems within the court. Assist in ensuring the court's IT infrastructure provides a responsive, reliable, and secure environment for delivering all Judiciary-developed and/or approved commercial off-the-shelf applications and systems. Assist in recommending and implementing changes and upgrades to improve systems, and lower recurring costs.
  • Assist with the management, development, and mentoring of IT staff responsible for the court's automation infrastructure, which includes the local area network (LAN), voice over Internet Protocol (VoIP) telephony, telecommunications, courtroom technology (audio, video, and evidence systems), servers, workstations, office automation, equipment monitoring systems, and automation security systems. Recommend appropriate training for staff and ensure they are cross-trained to the extent possible to maintain infrastructure reliability.
  • Assist with the establishment of infrastructure standards, assign and review work, evaluate performance, manage workflow, establish priorities, manage multiple work assignments, and set deadlines for the infrastructure staff. Assist with the development and implementation of short-term and long-range IT infrastructure improvement plans.
  • Assist in specifying, installing, configuring, upgrading, maintaining, and supporting the court's windows server and desktop environments so systems are available, operating at peak efficiency, reliable, responsive, and secure to all end users.
  • Serve as primary technical administrator for CM/ECF and other national and locally developed applications. Provide technical CM/ECF systems support and administration, including installing and updating applications that interface with CM/ECF.
  • Design, modify, adapt, and enhance existing software via programming to correct errors, allow adaptation to new hardware, or to improve performance of the software. Create and maintain data dictionaries. Develop and perform software system testing and validation procedures and documentation.
  • Install and test new versions of CM/ECF. Develop, manage, and test backup and recovery plans. Develop special management reports for different elements of the court unit, as needed.
  • Maintain and develop web-based programming scripts and applets, such as JAVA, that will interface with CM/ECF system. Maintain and develop application programming interfaces (APIs) to facilitate CM/ECF communicating with other external judiciary-approved applications.
  • Install, configure, test, manage, and support new or revised releases of national and locally developed or customized systems interfacing with or running in the Linux operating environment. Install modification requests/security patches to national and locally developed or customized systems interfacing with or running in the Linux operation environment.
  • Apply knowledge of applicable programming languages, databases, application design, computer systems, and networks. Exhibit skill in determining causes of operating errors and generating or adapting programs, equipment, and technology to serve user needs.
  • All other duties as assigned.

Requirements

Conditions of Employment

Employees of the United States Bankruptcy Court are "At-Will" employees and are required to adhere to a Code of Conduct for Judicial Employees. All appointments subject to mandatory electronic funds transfer for payment of net pay. Applicants selected for interviews must travel or relocate at their own expense.

Qualifications

MINIMUM QUALIFICATIONS:
  • A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related field, or relevant certifications.
  • At least five years of specialized experience with systems administration; administration of virtualized server environments; and securing, supporting and maintaining data networks.
  • Experience with Microsoft Windows domain administration, Microsoft licensing and client deployment. Expertise in implementing, configuring, and testing IT solutions.
  • Comprehensive knowledge of the Linux platform and demonstrated experience successfully managing, fine-tuning, and maintaining a Linux server.
  • Excellent oral, written, and interpersonal communications skills.
PREFERRED QUALIFICATIONS:
  • Familiarity and experience with the administration and end-user operation of CM/ECF, CHAP, eOrders, and other applications used in the judiciary system.
  • Prior experience managing a group of dynamic IT infrastructure professionals that cover a broad range of responsibilities.
  • Prior demonstration of strong project management skills.

Education

  • A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related field, or relevant certifications.

Additional information

The mission of the United States Bankruptcy Court for the Eastern District of Louisiana is to adjudicate and administer cases under the Bankruptcy Code and Rules for the benefit of the public and those who come before the Court. The Court provides an accessible and impartial forum to all who seek bankruptcy protection or the resolution of disputes in bankruptcy cases within our jurisdiction.

Benefits
Benefits include participation in the Federal Employees Retirement System (FERS) and Thrift Savings Plan (similar to a 401K plan with employer matching contributions), Federal Employees Health Benefits, Federal Employee Group Life Insurance, Federal Employees Dental and Vision Programs, Flexible Benefits Program, Long Term Care Insurance, 11 paid holidays in addition to paid vacation and sick leave. Some telework may be available depending on the court's needs.

  • The United States Bankruptcy Court requires employees to adhere to a code of conduct and business dress code which is available upon request.
  • The Federal Financial Reform Act requires direct deposit of federal wages for Court employees.
  • Due to the volume of applications, the Court will only communicate with those individuals who will be interviewed.
  • All Clerks Office employees are excepted service appointments and as such are "at will" employees that can be terminated with or without cause by the Court at any time and are also subject to continued funding.
  • The Court is an equal opportunity employer which encourages minority applicants.
  • Hiring of the successful applicant will be contingent upon the satisfactory completion of a background check.
  • Applicants must be a U.S. citizen or eligible to work in the United States.
  • The U.S. Bankruptcy Court provides reasonable accommodations to applicants with disabilities.
  • Applicants are advised that false statements or omission of information on any application materials or the inability to meet the aforementioned conditions may be grounds for non- selection, withdrawal of an offer of employment, or dismissal after being employed.
  • The Court is not authorized to reimburse candidates for travel in connection with an interview or to pay relocation expenses to the successful candidate.
  • The position will be open until filled and may be closed without further notice.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resumé and supporting documentation will also be subject to evaluation and verification.

Required Documents

Cover letter, Resumé, Professional References, and completed form AO-78. Detailed vacancy announcement may be accessed at https://www.laeb.uscourts.gov/employment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be assured consideration for this position, qualified applicants must submit a complete application packet that includes:

  • A Cover Letter that refers to the vacancy announcement number and addresses your qualifications and relevant experience;
  • A current/detailed resumé;
  • The names and current contact information for three professional references; and
  • Form AO 78, Application for Judicial Branch Employment. The form can be found at https://www.uscourts.gov/forms-rules/forms; and
  • Applicants are required to answer background questions 19, 20, and 21 on the AO78 application form.
All application documents should be combined into one PDF document and emailed to:
HR@laeb.uscourts.gov

Include the announcement number and position title (USBC - EDLA #25-01 Assistant Systems Manager)

Agency contact information

Human Resources
Address
US Bankruptcy Court, Eastern District of Louisiana
500 Poydras Street
RM B-601
New Orleans, LA 70130
US

Next steps

Due to the volume of applications received, the U.S. Bankruptcy Court will only communicate with those individuals who will be tested or interviewed for the position. Only qualified applicants will be
considered.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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