Associate Service Chief - Outpatient Operations Job in Iowa City, IA

Vacancy No. CBSY-12724020-25-HMP Department Veterans Health Administration
Salary $148,669.00 to $193,269.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 4/16/2025 Close Date 5/1/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Iowa City, IA


Summary

The Associate Chief - Outpatient Operations will be assigned to the Pharmacy Management Team. The Management Team is located in the main hospital. The Associate Chief will be responsible for overseeing the activities and providing direction for employees in the outpatient pharmacy and various clinical pharmacy specialists and program managers.

This job is open to

Clarification from the agency

This is an INTERNAL ANNOUNCEMENT and is limited to current permanent employees of the Iowa City VA Health Care System and current permanent VA Nationwide employees. If you are not in any of these categories, you should apply under the external announcement number CBSY-12724021-25-HMP.

Duties

Duties include, but are not limited to:

  • Serves as the Chief of Pharmacy's primary assistant for outpatient pharmacy operations. Coordinates, monitors, and evaluates the activities of the outpatient pharmacy supervisor, outpatient clinical pharmacists, outpatient pharmacy technicians, and various clinical pharmacy specialists and program managers.
  • Provides supervisory functions which include interviewing prospective employee candidates, recommending appointments, advancements, or promotions or disciplinary actions as warranted. Coordinates and assists with orientation of new hires. Maintains up-to-date Functional Statements and Performance Plans for employees which incumbent directly supervises.
  • Utilizes sound personnel management practices in administration by (a), selecting qualified professional/nonprofessional personnel, and (b), assigning personnel in accordance with knowledge, skills, and abilities.
  • Supervises GS-13 Outpatient Pharmacy Supervisor, GS-13 Clinical Pharmacy Specialists, and GS-13 Program Managers regarding time and leave, performance appraisals, and necessary personnel actions.
  • Assures appropriate and timely completion of VHA performance evaluations for direct reports and all outpatient pharmacy employees.
  • Delegates authority and tasks appropriately to meet the goals of Pharmacy Services.
  • Identifies, and when appropriate, pursues resources needed to efficiently and properly meet the needs of Pharmacy Service's operations and initiatives.
  • Supports the health care system's EEO Program and supports and practices effective labor/management relationships.
  • Assists in providing oversight to all trainees within Pharmacy Service. Oversight may be direct supervision of pharmacy trainees, or indirectly by assuring that Pharmacy Service preceptors provide a high-quality experience and that both, preceptors, and students, adhere to all VA regulations which pertain to trainees (e.g., background checks completed and security screening in place before practicing within the medical center; proper supervision of trainees with notes co-signed by licensed preceptor; adherence to patient and computer privacy regulations).
  • In the absence of Chief of Pharmacy, incumbent may serve as Acting Chief of Pharmacy, taking on associated duties and responsibilities.
  • May serve as drug information resource to other pharmacists and health professionals.
  • Serves as advisor to the Chief, Pharmacy Service on matters related to clinical practice, drug therapy and drug selection.
  • Manages the activities of a complex pharmaceutical operational and distributive service to outpatients. Coordinates with CMOP as needed. Responsible for oversight of current operations and planning for and developing new programs, services, or operations in the pharmacy service.
  • Assists in decisions in planning, organizing, directing, and evaluating outpatient pharmacy operations, in order to maintain effective, efficient, and economic operations. Assesses overall productivity of clinical pharmacy services and realigns resources, when indicated.
  • Assists in fiscal management, shares overall responsibility in oversight and execution of the pharmacy budget by monitoring medication expenditures.
Work Schedule: Monday-Friday, 8:00am to 4:30pm
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education:
    • Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
    • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).
  • Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.
    • NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.
  • English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

Grade Determinations:GS-14, Associate Service Chief:
  • Experience. In addition to the GS-13 requirements, you must have 1 year of experience at or equivalent to the next lower grade level (GS-13) which is directly related to the Associate Pharmacy Service Chief position.
AND
  • Pharmacists assigned to this position must demonstrate the following KSAs:
    • Skill in persuading others and gaining cooperation to accomplish goals.
    • Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.
    • Skill in utilizing regulatory and quality standards to develop and implement operational programs.
    • Skill in managing multiple and diverse people or programs.
    • Skill in utilizing available resources to support the mission and goals of the organization.
    • Ability to plan, organize and direct the functions of the pharmacy staff.
Preferred Experience: Candidates for the Associate Chief - Outpatient Operations should possess the skills outlined above with experience in the area of program and supervisory/personnel management. Candidates should have recent experience in a current or previous job (including residency training) that includes management responsibilities. Preferred candidates will have an advanced pharmacy degree (PharmD), board certification (BPS), PGY1 Pharmacy Practice Residency, or equivalent experience or mentorship.

All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Resume
  • Transcript


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  • Cover Letter
  • License
  • Knowledge, Skills, and Abilities Document (KSA's found in announcement)
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/01/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12724020.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Heather Peek
Address
Iowa City VA Health Care System
601 Highway 6 West
Iowa City, IA 52246
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.