Associate Service Chief (Pharmacy)

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. Open to current permanent Alaska VA Healthcare System employees only

Functions

• Leadership
  • Performs effective leadership through the establishment and maintenance of collaborative relationships within and outside Pharmacy service, resolution of conflicts and successful negotiations. Shows empathy, empowers others, and possesses stellar written and oral communication . This includes the provision of fair, principled and decisive leadership which inspires a climate of productivity, effectiveness and high morale.
  • Develops and implements business plans in a timely manner, adherence to policies, support of VHA and Network initiatives, and identification of opportunities to expand quality, access and timeliness of care to Veterans.
  • Adapts quickly to changes, manage multiple inputs and tasks simultaneously, and accommodate new situations and VA Directives.
  • Performs organizational stewardship by identifying the needs of individuals and health care system.
  • Evaluates technical work of the organization based upon a clear understanding of processes, procedures, standards, methods and technologies necessary to run an effective service.
  • Communicates effective and clear expression of ideas, anticipates normal requirements and takes appropriate actions to meet a given situation.
• Administrative
  • Oversees the outpatient, inpatient, clinical, inventory, specialty medication, procurement, controlled substance, procurement program, the drug supply chain security accountability program, specialty medication program, controlled substances program, professional training, residency and compounded special preparation programs.
  • Develops performance standards that are realistic, challenging and support the organizational mission, vision, and goals.
  • Provides and discusses performance plan ratings.
  • Monitors workload.
  • Develops policies and procedures relating to pharmaceutical care and assures that the Ambulatory Care and Inpatient Pharmacy programs are compliant.
  • Ensures assigned administrative projects and reports are submitted.
  • Monitors the Federal Electronic Healthcare Record and Bar Code Medication Administration (BCMA) computer systems, automated pharmacy systems, equipment and other computer software.
• Program Monitoring and Evaluation
  • Monitors workflow patterns to keep drug distribution and care are in accordance with the requirements.
  • Serves as a lead for regulatory and accreditation readiness.
  • Assists the Chief with budget planning, cost-containment strategies, and resource allocation for inpatient, outpatient, and clinical programs.
  • Organizes workload, directs inpatient and outpatient activities, plans short and long range objectives/goals, solves problems, and achieves established goals within budget and staffing constraints.
  • Incorporates performance improvement (PI) activities into applicable areas of pharmacy sections.
  • Reviews with other pharmacy leadership and staff to identify areas of duplication of efforts and develops solutions to streamline processes, reduce waste, save costs and improve patient care.
  • Serves as purchase card approving official, DEA Power of Attorney, and/or Primary Record Keeping Official, etc.
• Clinical
  • Provides clinical support when required based on competencies and scope of practice.
  • Promotes a patient-focused, team-based multi-disciplinary model of pharmaceutical care.
  • Assures that pharmacists provide patient medication counseling by verifying patient understanding.
  • Ensures the provision of pharmaceutical care support services are provided as required.
  • Ensures pharmacists report actual and/or potential medication errors or adverse events and participates in quality improvement initiatives to promote patient safety.
• Training and Education
  • Ensures training, orientation, and re-training of employees.
  • Responsible for reviewing each subordinate's competencies.

Work Schedule: Monday-Friday, 8-4:30pm
Telework: AD-HOC
Virtual: This is not a virtual position
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education:
  • Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
  • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).
• Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.
  • NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.
• English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

Associate Service Chief, GS-14

Experience: In addition to the GS-13 requirements, must have 1 year of experience equivalent to the next lower grade level.

Assignments: For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

Associate Service Chief/ Associate CMOP Director: Responsible for coordinating multiple programs in pharmacy service in a medical facility. Serves as the Acting Service Chief in the absence of the Service Chief. Develops and maintains a system of internal reviews that ensure service programs operate at a satisfactory level of performance and in compliance with regulatory and accrediting bodies. Responsible for pharmacy utilization of resources and budget. Makes selections, assigns personnel, and serves as a mentor to help employees develop their full potential.

Demonstrated KSAs: The KSAs shown below apply to all assignments at this grade level, and the specific KSA designated by an asterisk (*) applies to assignment.

1. Skill in persuading others and gaining cooperation to accomplish goals.
2. Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.
3. Skill in utilizing regulatory and quality standards to develop and implement operational programs.
4. Skill in managing multiple people or programs.
5. Skill in utilizing available resources to support the mission and goals of the organization.
6. *Ability to plan, organize and direct the functions of the pharmacy staff.

Preferred Experience: VA supervisor experience

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-14.

Physical Requirements: This work requires moderate lifting and carrying (15-44lbs), light lifting and carrying (under 15lbs), reaching above shoulder, use of fingers, both hands required, standing, ability for rapid mental and muscular coordination simultaneously, and near vision correctable at 13" to 16" to Jaeger 1 to 4. Environmental factors are working in dry atmospheric conditions, constant noise, working closely with others, and working alone.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• License
• Long-form resume/Curriculum vitae (CV)
• SF-50/ Notification of Personnel Action
• Transcript

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• License
• Long-form resume/Curriculum vitae (CV)
• Foreign Pharmacy Graduate Examination Commission Certification
• Other (2)
• Other (3)
• Professional Certification
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Resume Reminder- Your resume must include the following information for each job listed:

• Job title Duties (be as detailed as possible)
• Month & year start/end dates (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Series and Grade, if applicable, for all Federal positions you have held

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Failure to provide this information will result in resume disqualification and non- referral.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

SF-50 Notification of Personnel Action

If you are claiming Facility Employee Eligibility, you must submit a copy of your most recent (not more than 1 year old) Notification of Personnel Action, SF-50 (Not an award SF-50). Your SF-50 must include:

• Position title, pay plan/series/grade
• Tenure code
• Position Occupied type of appointment (Competitive or Excepted)

Within Grade Increase, General Adjustments, or Promotion SF-50's are best, Award SF-50's do not include this pertinent information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

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