Duties
About the Delivery Operations Directorate:
The U.S. Postal Service delivers more mail than any other post in the world, serving nearly 165 million addresses in the country - covering every state, city and town. The mission of its Delivery Operations is to meet the evolving needs of its customers, who want options on where and how they do business with the Postal Service. Delivery Operations strive to ensure its services respond to changing lifestyles, building a sustainable, well-balanced portfolio that reduces competitive risk and delivers value.
The Delivery Operations Directorate conducts various types of audits to evaluate and assess whether the USPS meets and executes its critical core functions effectively and efficiently to achieve on-time performance of last-mile delivery. Through our audits and evaluations, with the use of data analytics and risk modeling, we assess the efficiency of the Postal Service's delivery activities and operations, including prompt, reliable, and efficient mail and package shipping services to all Americans.
The Audit Manager will be responsible for managing the activities of staff engaged in performing audits and reviews that examine how the Postal Service's activities, organization, and policies relate to its strategic vision and mission. These include audit planning, research, and the engagement and reporting processes related to Postal Service programs and operations, including assessments of efficiency, adequacy of internal controls; compliance with laws, regulations, policies, and/or contracts; and detection of fraud, waste, and abuse.
Successful candidates will have relevant experience in:
- Day-to-day management of work; collaborating with peers and subordinates to assure effective advisory services; and otherwise ensuring continuous progress toward stated goals.
- Providing authoritative advisory service and/or developing authoritative policy interpretations in the area of audit.
- Scheduling projects and staff assignments to comply with the organization's needs. Developing and communicating strategic framework for audit projects to ensure adequate research, data analysis, audit scope, methodology and field work execution and analysis provide sufficient, relevant, reliable and competent evidence of Postal Service functional areas for each audit project.
- Directing audit projects to ensure that professional standards are maintained in the planning and execution phase and in the accumulation of evidentiary data in accordance with OIG policies and procedures and Generally Accepted Government Auditing Standards.
- Counseling and guiding subordinates to ensure that the approved audit objectives are met and that adequate practical coverage is achieved.
- Reviewing and editing audit reports and discussing the reports with appropriate management.
- Presenting oral briefings to management. Providing for and performing research on audit techniques.
- Accumulating data, maintaining records, and preparing status reports on the administration of audit projects and other assigned activities.
- Assisting in evaluating overall audit results.
- Bringing about a shared understanding of job objectives, roles, and report messages by facilitating job-related meetings and coaching others
when necessary.
- Planning, organizing, and conducting research on complex audit issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.
- Representing the Office of the Inspector General in meetings with high-level officials from the United States Postal Service, other agencies, vendors, and members of external organizations. Responsibilities include presenting results of assessments and studies (which may be complex or controversial), negotiating agreements, and influencing approval and implementation of agency-wide solutions and plans.
- Assuring implementation by subordinate staff of the goals and objectives of agency-wide programs. Implementing established goals and
objectives; assessing measures that evaluate performance; and making recommendations for program improvement.
- Identifying and resolving, as applicable, unique issues where no policy exists, recommending innovative actions to address new needs and/or
issues.
- Furthering the Equal Opportunity Program, including assuring equal opportunity for all subordinate employees in recruitment, selection, promotion, training, awards, assignments, discipline, and special program objectives.
- Practicing sound position management when assigning work, combining/separating duties, establishing and abolishing positions, and in fulfilling other audit duties and responsibilities.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
Requirements
Conditions of Employment
- Must be a U.S. citizen.
- Must be able to pass a drug screening and medical assessment questionnaire.
- Must be able to pass a background investigation.
- Must be able to obtain and maintain a Moderate Background Investigation (MBI) security clearance.
- Must be able to obtain and maintain a government-issued credit card.
- May be required to successfully complete a 12-month probationary period.
Qualifications
In-Office Requirement:
The U.S. Postal Service, Office of Inspector General values collaboration, teamwork, and effective communication to foster our dynamic working and learning environment. The position adheres to our agency's telework policy to facilitate this and requires an in-office presence of at least two days per pay period. Remote work is not available for this role.
This position is being advertised at the
Manager Band level,
equivalent to a GS-14. The basic salary range for this position is $144,644.00 - $186,061.00. These posted salary figures include locality pay. Review OPM's website for 2024 locality information
here.
MINIMUM QUALIFICATIONS
You must meet ALL the minimum qualifications listed below.
1) PROFESIONAL AUDITING EXPERIENCE REQUIREMENT:
- Four (4) or more years of full-time experience in leading complex, multi-location (organization-wide) audits, evaluations, assessments, and/or reviews at an Office of Inspector General or similar audit organization. (Your resume must reflect where, when, and how you gained this experience.)
2) AUDITOR (0511) REQUIREMENT:
- Degree in auditing or in a related field (please see below list for related field degree list) such as business administration, finance, public administration, or accounting (must submit transcripts from an accredited college or university).
OR
- A combination of education and experience - at least four (4) years of full-time experience in Performance Auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following: a certificate as a Certified Internal Auditor or a Certified Public Accountant, obtained through written examination; or completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours.
Additional Auditor (0511) Related and Accepted Degrees:
- Business Related, including but not limited to:
- Auditing, Accounting, Business Administration, Economics, Finance, International Business, Management, Marketing, Organizational Behavior/Psychology, etc.
- Government Related, including but not limited to:
- Criminal Justice, Political Science, Public Administration, Public Policy, Law, Public Relations/Communications, etc.
- Technically Related, including but not limited to:
- Engineering, Cybersecurity, Human Resources, Information Technology, Journalism/Investigative Reporting, Logistics, Supply Chain Management, etc.
DESIRABLE QUALIFICATIONS
- Knowledge of Postal Service delivery operations, activities, and performance.
- Advanced degree in accounting, finance, economics, business, law, public administration, public policy, or a related field.
- Intellectual curiosity and experience in imagining strategic solutions to complex problems.
- Detail-oriented and ability to meet tight deadlines.
- Proficient report writing and reviewing skills./
- In-depth knowledge of Generally Accepted Government Auditing Standards.
- Professional certification(s), i.e. CPA, CIA, Certified Fraud Examiner, etc.
EVALUATION FACTORS
You must have the experience, knowledge and skills listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
- Mastery of a professional knowledge of the theory, concepts, principles, and practices of financial and performance auditing sufficient to conduct difficult assignments involving interfaces and inter-relationships between and among programs, systems, functions, policies, and various issues.
- Knowledge of the Office of the Inspector General or similar organization, its mission, program objectives and operations, and the relationship of audit functions with agency management functions.
- Skill in planning work to be accomplished by subordinates; setting priorities; evaluating performance; giving advice, counsel, and instructions; effecting minor disciplinary actions; and identifying developmental and training needs.
- Skill in overseeing and participating in the development of audit policy guidance including directives, memoranda, etc.
- Skill in defining problems, analyzing alternatives, and recommending solutions to difficult audit challenges.
- Ability to express and present ideas clearly and concisely, both orally and in writing.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education.
Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred.
Special Instructions for Candidates with Foreign Education:
Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities.
For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
EVALUATION PROCESS
When applying for open opportunities, your application will undergo a thorough evaluation process.
The Human Resources Office will review your resume and supporting application documentation to ensure that you meet the eligibility required for this position. You will no longer be considered for this position if you: fail to attach all required documentation; if your application materials indicate that you are not minimally qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision.
NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date,11/04/2024, to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
- You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, my.usajobs.gov/, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
- Your uploaded documents may take several hours to clear the virus scan process.
- You are strongly urged to read and print the entire vacancy announcement.
Next steps
Once the Self-Assessment Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a thorough review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official or Interview Panel.