Auditor - Sales, Marketing & International Directorate (Entry Level) Job in Carol Stream, IL

Vacancy No. 25-03-12580664-JD Department Office of the Inspector General, USPS
Salary $54,728.00 to $87,024.00 Grade 7 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 11/1/2024 Close Date 11/14/2024
Job Link Apply Online Who may apply Public
Locations:
Carol Stream, IL


Summary

Do you want to make an impact? The United States Postal Service Office of Inspector General (USPS OIG) is seeking a qualified applicant to fill our Auditor position within the Office of Audit's Sales, Marketing & International Directorate.

This opportunity is located in:

  • Carol Stream, IL
Bring your skills and voice to our team!

This job is open to

Clarification from the agency

The US Public. All others are ineligible on this announcement. Current Career United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service WILL NOT be considered or selected from this vacancy announcement. INTERNAL EMPLOYEES MUST APPLY TO ANNOUNCEMENT #: 12580665.

Duties

About the Sales, Marketing & International Directorate:
The Sales, Marketing & International Directorate provides value to the U.S Postal Service and its stakeholders by auditing and reviewing data collection systems, operations, as well as products or services related to sales and customer relations, marketing, product innovation, global business, mail entry and payment technology, and corporate communications issues. The directorate often uses complex data analysis of payment, tracking, and other systems to identify trends. Staff combine their data trends with evaluations of policy, field observations, interviews, and more to identify opportunities to strengthen controls and make data-driven recommendations.

To learn more about the Office of Audit, visit: US Postal Service Office of Inspector General


About the Position: The OIG conducts performance audits and reviews of multiple Postal Service functional areas. The successful candidate must be highly motivated and willing to learn skills in conducting program and performance audits.

The GS-07 equivalent is the trainee level in the area of auditing. The employee serves as a junior member of an audit team assisting with systematic performance, financial, or attestation reviews and audits of Postal Service programs and operations. Work assignments are selected to provide training in the analytical evaluative aspects of the work and in the appropriate use of qualitative and quantitative analysis methods and techniques. The training is directed toward the recognition of incipient needs or problems and the identification, analysis and solution of problems. Assignments are selected to combine performance of productive work with supervised on-the-job training in both the judgmental and methodological aspects of the work.

The GS-09 equivalent serves as a member of an audit team conducting systematic performance, financial, or attestation reviews and audits of Postal Service programs and operations, including assessments of efficiency, adequacy of internal controls; compliance with laws, regulations, policies, and/or contracts; and detection of fraud, waste, and abuse. The employee performs assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in the area of auditing.

The GS-9 level is distinguished from the GS-07 level by the ability to work independently to complete assignments of average difficulty. The employee may participate in more complex studies and projects designed to develop broader expertise, including:

  • Performing assigned audit functions, individually and as a member of an audit team in accordance with OIG policies and procedures, and Generally Accepted Government Auditing Standards.
  • Assisting team with planning audits when there is ample precedent for the work covered by the audit assignment.
  • Executing data collection efforts, ensuring that evidence collected is reliable, sufficient, relevant, and properly documented in the project work papers.
  • Reviewing and interpreting financial documents, policies, standard operating procedures, and contracts to determine accuracy in accordance with procedures, internal directives and regulatory requirements.
  • Applying appropriate quantitative and qualitative analytical methods and tools to collect, arrange, process, and present data.
  • Using critical thinking, data analytics, and applied logic to discern meaning of and interpret data and identify risks.
  • Producing audit documentation such as internal review reports, follow-up assessment reports, findings, corrective and preventive action plans, internal review scopes of work, process flow charts, and work instructions, to effectively communicate to internal and external stakeholders.
  • Drafting audit reports and other documents that are clear, convincing, accurate, technically thorough, and appropriately targeted to the OIG's customers' needs.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

The USPS OIG is Excepted Service, uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

These positions are being advertised at the Journey Band level, equivalent to a GS-07/09. The salary range for these positions is $54,728.00 - $87,024.00. The salary figures include locality pay. Review OPM's site for Locality Table specifics: OPM's General Schedule (GS).

Career Advancement Opportunities: Non-competitive promotion up to a GS-13 equivalent level is possible through our career ladder program.

Requirements

Conditions of Employment

  • Must be a U.S. citizen.
  • Must be able to pass a drug screening and medical assessment questionnaire.
  • Must be able to obtain and maintain a Moderate Background Investigation (MBI) clearance.
  • Must be able to obtain and maintain a government-issued credit card.
  • May be required to successfully complete a 12-month probationary period.

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.
  • Degree in auditing or in a related field (please see below list for related field degree list) such as business administration, finance, public administration, or accounting (must submit transcripts from an accredited college or university).
OR
  • A combination of education and experience - at least four (4) years of professional, full-time experience in performance auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following: a certificate as a Certified Internal Auditor (CIA) or a Certified Public Accountant (CPA), obtained through written examination; or completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours. (Your resume must reflect where, when, and how you gained this experience.)

Additional 0511 Related and Accepted Degrees:
  • Business Related, including but not limited to:
    • Auditing, Accounting, Business Administration, Economics, Finance, International Business, Management, Marketing, Organizational Behavior/Psychology, etc.
  • Government Related, including but not limited to:
    • Criminal Justice, Political Science, Public Administration, Public Policy, Law, Public Relations/Communications, etc.
  • Technically Related, including but not limited to:
    • Engineering, Cybersecurity, Human Resources, Information Technology, Journalism/Investigative Reporting, Logistics, Supply Chain Management, etc.

To be considered for the GS-09 equivalent, you must have a:
  • Master's degree from an accredited college or university (must submit transcripts from an accredited college or university).
OR
  • One (1) or more years of professional, full-time experience conducting financial, program and/or performance audits. (Your resume must reflect where, when, and how you gained this experience.)

EVALUATION FACTORS
A resume review and structured interview will be conducted for the top-rated applicants to validate your experience meets the critical general competencies at the minimum proficiency level. Please ensure your resume contains examples of your knowledge, skill, or ability in the following areas:
  • Basic knowledge of auditing concepts, principles, and methods sufficient to work with guidance from team members and supervisor using conventional procedures and practices.
  • Basic knowledge of agency programs and their governing statutes, regulations, and practices sufficient to assist with audit assignments.
  • Ability to use computers and MS Office products sufficient to collect, interpret, and analyze data from multiple sources and communicate findings.
  • Ability to work effectively (independently or within teams) across functional areas in a professional and collaborative environment.
  • Ability to communicate orally and in writing, in a clear and concise manner, incorporating information obtained through research.

DESIRABLE QUALIFICATIONS
  • Advanced degree.
  • Professional certification(s), i.e.: CPA or CIA.
  • Proficiency in data analytics tools such as R, ACL, or similar platforms, with a strong ability to apply programming skills for advanced data analysis and visualization to enhance audit processes and decision-making.

Grade and salary determinations will be made based upon a candidate's education and professional experience. This position is being advertised at the Journey Band level, equivalent to a GS-07/09.

IMPORTANT NOTE: Failure to demonstrate that you meet all evaluation factor requirements listed in this announcement will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education.
Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred.

Special Instructions for Candidates with Foreign Education:
Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities.

For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG.
We offer a broad array of benefits programs: Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options.
For more information about these programs visit opm.gov/healthcare-insurance/.

Retirement and Thrift Savings
For more information about these programs see www.opm.gov/retirement-center and tsp.gov.

Flexible Work Schedules
USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.

Leave and Holidays
In addition to 11 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.

Fair Labor Standards Act (FLSA) Status: Exempt. (Nonexempt employees are entitled to overtime pay; Exempt employees are not).

This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case-by-case basis.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates resumes will be evaluated by a panel of subject matter experts on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. You will be assessed on the following competencies (knowledge, skills, abilities and other characteristics):

  • Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
  • Arithmetic: Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages.
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  • Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
  • Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
  • Mathematical Reasoning: Solves practical problems by choosing appropriately from a variety of mathematical and statistical techniques.
  • Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
  • Self-Management: Sets well-defined and realistic goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
  • Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
  • An interview will be conducted for the top rated applicants to validate your experience meets the critical general competencies at the minimum proficiency level.

Required Documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 12580664, by closing date 11/14/2024.

  1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
  2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
  3. TRANSCRIPTS. from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)
  4. SUPPORTING DOCUMENTS which may include:
    1. Certificates or Licenses, if applicable. Upload and save as "Other" document.
    2. Veterans Preference Documentation. If you are claiming veteran's preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veteran's preference eligibility including your VA letter, form SF-15 (opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at archives.gov/veterans/military-service-records, and can download a copy of their VA letter from ebenefits.va.gov/ebenefits/homepage. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
    3. Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at help.usastaffing.gov Reasonable Accommodations for USA Hire.
    4. SF-50. if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date,11/14/2024, to receive consideration. The application process is as follows:

  1. To begin the application process, click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification.
  5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments.
  6. Click here for Computer System Requirements (help.usastaffing.gov USA Hire System Requirements)
NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page.

The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated.

For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Vacancy Inquiries
Address
OA - Office of Audit
1735 N. Lynn Street
Arlington, VA 22209
US
Learn more about this agency

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments and interview.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.